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    Katy Counseling

    4.3 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    2 years ago

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    5 years ago

    Good counselors, but be aware that you will be charged for a missed appointment. No reminders sent either.

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    Oceans Behavioral Hospital - Katy - License plate of driver.

    Oceans Behavioral Hospital - Katy

    1.4(43 reviews)
    1.6 mi

    I wish it were possible to leave a negative star review. This place is absolutely awful. The staff…read moreis rude and unwilling to help. Phones go unanswered, and voicemail messages are never returned. When I visited my loved one, he appeared disheveled and clearly uncared for. On the rare occasions when someone does answer the phone, staff members seem completely unaware of the patient's status or needs. My loved one was admitted voluntarily, yet the facility later claimed he was there under a warrant, which is completely false. After more than a week, I still have no information about his care plan, and every attempt to get answers results in nothing but excuses and being passed around. There is no clear point of contact, and it feels as though they are holding my loved one against his will. I cannot say with confidence that he is safe or receiving appropriate care. This is a truly terrible facility, and I would not recommend it to anyone.

    TL;DR: This place is dangerous and unethical. I was forced to remain there under fabricated…read moredocumentation despite being stable and competent. I went in voluntarily for PTSD, anxiety, and possible postpartum depression and left with worse PTSD. I witnessed staff negligence, patient abuse, and lies from both the doctor and patient advocate. Another hospital later confirmed I do NOT have bipolar disorder and treated me appropriately. Full details follow. Please for the love of God and all things holy if you care about someone needing mental health help, DO NOT SEND THEM HERE!!! I went voluntarily but was told if I tried to leave, they'd call the cops. This place feels like an insurance scam: patients with Medicaid/Medicare/VA stayed 14-21+ days, while uninsured or limited coverage patients left in 5-7 days (I noted this from armband admit dates). The intake nurse fabricated statements, even documenting that I said my son "transformed into a demon," which I never said and denied four separate times. I saw shocking neglect: a staff member assaulting a confused patient, and another patient left sitting in feces for over 4 hours despite repeated alerts to staff. Dr. Zaidi dismissed my PTSD (even though I receive disability for it), claimed I had bipolar II, refused my 4-hour discharge letter, and filed a Certificate of Medical Examination falsely stating I was psychotic, dangerous, incompetent, and would deteriorate--despite me helping staff, denying suicidal/homicidal ideation, reporting no hallucinations, and being deemed competent by their own therapist. The patient advocate lied in her affidavit, stating my family thought I was unsafe for discharge, even though my mother told her repeatedly that I was stable and only struggling with sleep deprivation and caregiver burnout due to my medically complex infant. When I asked staff to explain the doctor's claims, no one--including Zaidi--could answer. I was only told, "It's a liability if I let you leave" and "You must take medication if you want out." Zaidi prescribed an anticonvulsant as a "mood stabilizer" and refused to change hydroxyzine or buspirone despite my documented adverse reactions. After my mom arranged a transfer to another hospital, Oceans delayed labs for 24+ hours. The constable arrived for my transfer but paperwork was missing because staff didn't know what an MOT was. The advocate even stated, "We don't do lateral transfers, so I didn't know about the MOT," despite discussing it with me the day prior. While the constable was present, I mentioned I never received my court papers. He said they likely put them in my chart (illegal). Minutes later, staff handed me the documents, dated incorrectly. My court-appointed attorney waived my probable cause hearing, assuming I'd be transferred, but Oceans delayed it a total of 4 days. At the new hospital, I was told I did NOT have bipolar disorder, but postpartum depression compounded by PTSD and anxiety. They started proper medication, and my symptoms rapidly improved. Meanwhile, Oceans staff frequently refused help ("Not my job"), ignored self-harm risks, left patients without clean water, and neglected diapered patients. This facility operates in chaos, manipulates documentation, delays transfers, and treats patients as liabilities--not people.

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    Oceans Behavioral Hospital - Katy
    Oceans Behavioral Hospital - Katy
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    Katy Counseling - c_and_mh - Updated July 2026

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