I want to be very clear: the clinical care at this location was decent. My provider was…read morecompassionate and helpful. Unfortunately, the front office staff -- specifically Alicia and Brianna -- made continuing treatment here impossible. From my very first appointment, there were serious issues with billing and communication. Alicia gave me multiple different copay amounts, was rude when I asked for clarification, and created unnecessary stress during a visit where I was already anxious. The visit was handled so poorly that Brianna offered to waive it entirely -- not because I requested anything, but because the service had been that bad. Over time, it became obvious that Alicia and Brianna use the same passive-aggressive, dismissive style of communication. It's a pattern, not an isolated incident. Every interaction was overly polite on the surface but evasive and unclear underneath. Instead of answering direct questions, they consistently redirected, provided contradictory information, or responded with scripted messages that avoided accountability. At one point, I saw two completely different balances in their system -- one for $196 and another for over $600. When I asked why these numbers existed and what they were based on, Brianna's response was to bring up the waived first visit, as if that justified the inconsistency or shifted responsibility onto me. It felt like a passive-aggressive attempt to connect unrelated issues instead of providing a real explanation. And to be very direct: I don't appreciate being patronized by staff who clearly aren't equipped to explain their own billing system. My anxiety is directly tied to finances and medical billing -- something I communicated clearly. Instead of offering clarity or empathy, I was met with condescending tones and evasive answers. The last straw was Brianna throwing the waived visit back in my face after she was the one who offered it due to their poor service. I will be posting the screenshot because no patient deserves to have a "favor" used as a tool to deflect blame. It became clear that this office does not value transparency, accountability, or the emotional well-being of the people seeking care here. The provider was great, but the administrative side is chaotic, dismissive, and ultimately made this clinic feel unsafe for me. I will not be returning.

I was looking around for a new physiatrist/ therapist and came across this place. I decided to try…read morethis place out since it was close to my house. Upon coming into my first appointment I was greeted very nice by all the staff. They are very helpful in insuring you get all your questions answered. Overall a great and calming place. Will definitely be coming back here and recommending it to family and friends.

Motivations Counseling truly changed my life. After a car accident left me with lingering trauma,…read moreEMDR therapy here helped me heal in ways I didn't think were possible. My therapist was compassionate, professional, and made me feel safe every step of the way. If you're looking for counseling in Katy, this place is incredible. I recommend them wholeheartedly.

Very clean and helpful place to get your grove back on track, if you're burned out or stressed from…read morelife .

Extremely professional and knowledgeable. Made me feel very comfortable as a parent to bring my…read moredaughter to them . I highly recommend Serenity Wellness, It's the best place to be so you can overcome your emotional feelings or anything you need help with and move on!! it was Incredible To see How much they care for patients with the upmost compassion and respect, and this is very important as a parent. Also they are attentive and compassionate.

I was trying to write a review for Sarah Myers on Psychology Today but I couldn't find her profile…read more Therapy with Sarah has been life changing for me! I could not be happier with my therapeutic progress. I always feel so well supported and heard. I am extremely grateful for her work. Thank you Renewing Hope!

This review is about one of the counselors at Renewing Hope--Gary Russell. I first got to know Gary…read morewhen he was a counseling student many years ago. He was eager to learn, felt a call to leave corporate America to become a counselor, and impressed me with his genuine attitude of care and concern for others--his clients and his colleagues. For several years I worked closely with Gary as one of his clinical supervisors in the early years of his career. Through him I was able to learn about Renewing Hope and their Christian values. I came to trust Renewing Hope very much and I have at times referred people to them because I believe they do good work. Gary has become a very experienced licensed counselor whom I trust and recommend.

I am beyond impressed with Compass. I have been a patient with Compass on and off for about five…read moreyears. I only say on and off because it depends on availability, location and where I was residing at the time. I have always had exceptional service, the doctors are always incredible, have great bed side manner. I also have brought my children and the staff has always been so patient with them. The offer many services from dental, mental health and to a wide variety of ages. They offer assistance to those who need it or are without insurance. I have never used it but have met patients in the waiting room who thrived about how easy and smooth the process was. They also told me what a breathe of fresh air it was to know they are getting great treatment without worrying about how they are going to be able to pay for the services. I wish there were more locations in my area besides dental as I would be going to Compass more often.

I'm beyond impressed with Compass Mental Health and Wellness! They offer very thorough, patient,…read moreand compassionate care! The staff are very professional, kind, and accommodating! They offer services for all mental health symptoms and all age ranges- children to geriatrics. They even made services available to those who were affected by the Astro World tragedy. They are also available for medical needs as well as a personal trainer three days a week for those that have weight loss goals. They keep expanding their services which make it easier to take care of patients holistic needs. This is a fantastic place. I whole heartedly recommend!!!

Hands down the best therapy experience I have ever had in my life. Natasha helped me gain the tools…read moreI didn't know I needed to develop. I am grateful I didn't settle for just any therapy office that offered an open spot. Julia was great with helping navigate the payments for my sessions and they accept some insurance also. Stepping into 2022 with a healthy mentality.

Very disappointing experience at this place in regards to the owner of the company…read moreSince there is no receptionist present to answer question or relay them to the owner questions that cannot be answered by the therapists itself I had to contact the owner repeatedly but was basically ignored for more than 3 days Which is unacceptable for me normal turn around time for a phone call is 24 hours and that is courtesy Without going into detail of the nature of my call to her I pulled myself and my daughter out of this establishment since it was clear Julia Chad no intentions to find out what my question even was I cannot imagine leaving my child there knowing how she really feels about her clients She takes no responsibility of her part in this situation and that is quite clear in her answer to this review on another platform Very concerning reply !

I've been coming to Dr. Shana to help with my grieving of my Father. She's helped me in the past…read morealso when I was coming to see her in a transition phase in my life. Although she is not covered through my insurance she is sweet enough to work out a plan that works for me. I'm fortunate to live a few miles from her office and would rather see her than someone else who is covered under my work insurance. If you need any form of therapy I do recommend coming to see Dr. Shana Clark!

I don't want to get political or bring up any controversy, but the series of recent and…read moreunbelievably tragic events has brought up many subjects - including mental health. ...So here's my review for Shana Clark. We all have our stresses: Work, relationships, family, friends ... and you can't always turn to close friends and/or family because A) They're your stress triggers or B) They can't give you unbiased feedback. Especially my family. Opinions, opinions, opinions. Sometimes, you need a professional. Shana Clark is a licensed professional counselor, and she specializes in so many issues: relationships/couples counseling, anger management, career counseling, problem solving, drug/alcohol abuse, grief/loss, anxiety ... I like that she has a spiritual background, and she is one of the few in people in Houston who uses the Thought Field Therapy/Emotional Freedom Therapy (TFT/EFT) and Tapas Acupressure Technique (TAT) aka "tapping" to clear of any negative emotions, energy and thoughts. She's also very honest and doesn't "shrink" you ... she tells it like it is based on professional experience. I dig it.

On a topic that a lot of people may not like to talk about is mental health. LG Counseling has a…read morewonderful and personable staff. Located in Katy, the ambiance is very relaxing to put people at ease. They have staff that works with adults, teens they do take insurance. If you are in need to talk to someone may it be for a life coach, learning to deal with a hectic life. LG Counseling is a great place.

I have been coming here for a year now. I've been to many therapists and have left within a week…read more Michael is one the greatest therapists I have met and stuck with. Throughout the year he has helped me overcome many things, made me feel comfortable and has never made me feel inadequate. The staff is amazing as well, Debbie is always helpful and very sweet. I have had no issues with insurance either. I have moved cities and they offer Video Sessions too which is very convenient. They are truly life changing. If you're looking for someone as I was I would highly recommend Michael Campbell at LG Counseling.