I'm not going to lie, I was a little nervous when pulling up to Valvoline Instant Oil Change,…read morebecause this was my first time! I also am weary about other people doing any service to my car because I usually work on it myself and I've had some bad experiences in the past. When I pulled up all I needed was an oil change. I came during a weekday evening and there was nobody in line. The technicians told me to pull up and let me know what oil change services to choose from. (They are a little pricey) However, the technician assisted me and even slid in a discount. The process was hella smooth and fast. 15 mins tops & I was outta there. I watched them do the process from inside my car which was dope to see. All in all they live by their name "Instant Oil Change" though they do charge a little "change". Pull up!

This team on Gessner Ave could be a NASCAR crew pit team. Nobody standing around. Each helping each…read moreother and quickly! Mike, who should be the manager, met me as I got of my car and explained everything in detail. I used a $7 coupon. Got the oil I requested, air filter, tires aired, fluids were all topped off. All for $77.86!! Diego serviced the car. I Will Definitely Be Going Back!!!

Came here around 3:30. Service was very prompt and quick. I loved how I could just stay in my car…read moreand play on my phone while waiting for the employees to finish the job. The gentlemen were very courteous and offered me bottled water while I waited. Overall, it's a little pricier than going to a regular place, but you really are paying for the ease and convenience. Will definitely be returning. Side note: check their website for coupons and discounts!

I called ahead twice to find out what the cost of a full synthetic oil change would cost. Both…read morepeople over the phone said it was about $85 plus tax, with coupon price it should have come in at about $75 with taxes. When we reach the shop, they said the price was closer to $105, after a $25 coupon. This was a $25 gap. The mismatch between what the call center says and what the shop says feels like intentional miscommunication in the style of bait and switch. The call center says one price. The shop says another price. Given that the miscommunication is a reflection of intentional company policies it seems intentional rather than accidental. Would not recommend based on deceptive pricing practices

Since I moved here in 2006, this service station and these gentleman have repeatedly helped me with…read moremultiple trucks and cars. They are responsible, honest, reasonably priced, hard working, and resourceful if they can't fix something on your vehicle. I want to especially say "thank you" to Pete and Darnell. Demos is lucky to have hired them. Sheryl--

Just another outstanding result from Briargrove Texaco and all the staff there! As always, the…read morecrew was able to diagnose and fix the noises under the hood with timeliness and expertise. Great service! Great prices! I highly recommend this service station for ALL your car needs. Even took care of the state inspection and got an oil change too, all during the repair process. Thank you guys for always taking great care of my car and being so personable and easy and honest to work with for all my car needs!!!

Did overall car service needs and repairs as well as new tires. As usual great, courteous group of…read moreknowledgeable folks that appreciated my business. Good listeners. Fair price. Highly recommend them.

Great, fast, service with a smile. Thank you Kyle for answering all my questions regarding the…read moreState Inspection.

J&T Auto Service made getting my car repaired such a stress-free experience. They provide excellent…read morecustomer service and take full responsibility for their work. Thank you so much, J&T Auto Service! If I ever have any car problems in the future, I'll definitely come back to J&T. Highly recommended!

Nothing but the best! Customer service , staff & entire operation top notch! You won't find a…read morebetter service center in Harris county! Highly recommend

Excellent service! I could say this of 3 other Take 5 Oil Change locations as well. This one on…read moreHillcroft seems a cut above the others. Solid professional crew. I can't say enough good things about them. FYI: They recently quit using Mobil 1 synthetic which is what I prefer. I didn't find this out until I pulled in. Instead, they now carry Penzoil Platinum synthetic. I've always heard that Penzoil is crappy. A quick Google search ranked their Platinum synthetic number #2. I told the young man to proceed. We will see how that goes.

As a young woman, this was one of the most uncomfortable experiences I've had getting my car…read moreserviced. I came in for an oil change for my dad's car and explained multiple times that it wasn't my vehicle, which is why I didn't know the answers to some of their questions. Instead of acting professionally, employees made comments like "tell your daddy I'm the new mechanic now" and said I'd "make a great wife." They also repeatedly commented on my appearance and stared at me while servicing the car. Another employee even joked that "looks like she's not having it," and I responded that yes, I wanted to leave. The fact they could clearly tell I was uncomfortable and kept going anyway was incredibly inappropriate. Since they had already started the oil change, I felt stuck there until it was finished. Women should be able to get their cars serviced without being made uncomfortable by employees.

All of my vehicles in our family go to Jiffy Lube at S Gessner and Westheimer…read more On Saturday 3/9 19 I took over my wife's car and the Jiffy Lube team was the Super Bowl location for car services. My stepdad for years took his vehicles here and I have continued his success with Jiffy Lube S.Gessner and Westheimer..

I've been to various Jiffy Lube locations in the past 10+ years. This has got to be the WORST one…read more I moved to the area 2 years ago and this was the closest location. I tried to be understanding and thought the first time was just a fluke with customer service. Then I went a second time with my partner and they were not ready for service at open time. My partner decided not to get her car serviced. The following time after that she took my car to Valvoline (terrible). Today, I decided to give them another chance. Third times a charm right? WRONG. I pulled up about 8:15am. An employee comes over and asked what I needed and I said oil change. He asked me to pull up behind a truck and then walked away. So I'm just sitting in the car waiting...... he didn't say to wait or he'll be right back. Then I see another employee pulling up and heading in. Walked right past me and then he walked out to their service area. Mind you, I'm still sitting in the car. This is definitely not the Jiffy Lube service I'm accustomed to. I'll never go back here again. I rather drive the extra mileage to another Jiffy with better customer service!

Avoid this place at all costs!! Went in for in for an inspection and was told I needed my battery…read morereplaced. Being an idiot I didn't ask what it was going to cost. When it came time to pay it was over $500. The receipt I got had a bunch of random charges that had nothing to do with the service. I would give zero stars if I could.

Excellent service and help Help at all times they are always helping and assisting me whenever I…read morecome by no matter what.

It was Sunday late afternoon. They close at 5pm. I called them at 4:15 and spoke to Rodrick. 1st…read morequestion I asked was do you do car inspections, he said yes. Then I asked where are you exactly, he said next to Perry's Steak House. I knew exactly where they were and I told him I'm on my way. Thx. No reply from Rodrick then I hung up. I rushed there and went in by 4:25 at Firestone. The lady inside tells me we are not doing inspections for today after 4pm. I could not believe it. I told her that I had called and spoke to Rodrick. She asked Rodrick, he told her that - he told me no. He Lied! He should have said something to me after I asked him if they do inspections. I finally talked to him and reminded him. He said I'm sorry but I have one car ahead of you and it will be after 5 if we take your car for inspection. Very bad customer service. Never going back or referring anyone. I went straight to Jiffy Lube with 20 min till closing. They took my car and gave a wonderful customer service!

Took my car in on Wednesday the 29 of July 2026, my car had died at the Heb down the street, I…read morewaited about 20 mins to try to start my car again, and it started. I immediately drove to Firestone on Katy freeway and spoke with Rodrick at the front told him my car died and I need to get it looked at. Upon their diagnostic test results they determined my cars battery needed a replacement. I had it replaced with them, upon picking up and starting my car, the radio screen was not working, I immediately walked back in side and talked with Rodrick letting him know the screen did not come back on with the car. He took the keys and took the car back in to look at it. He said they would need more time as they did not know why the screen didn't come on. I took the car back due to prior obligations and told them I would drop it off on Saturday the 1st of August. Roderick wasn't there at the moment, instead I was met with the Manager Francisco, where I had to explain the situation, I handed him the keys at 730 in the morning and didn't receive a call from him, I called the shop at 11:30am to see what the progress was on my vehicle, there he got on the phone and stated that there was no way his guys could have done anything to damage the vehicle. I got into my car to drive away and had many safety notifications going off on the dashboard, I once again walked back into the facility because it was not how I dropped off the vehicle. I asked to speak with someone above him, he stated he gave my number to the GM and that I would receive a call. I was called by a Miguel, who was argumentative and blatantly rude, he did not let me speak, he would talk over me, he stated that I was being dishonest and there was nothing his guys could have done that would have messed up the screen of my vehicle, now I have a car that's functions can only be used with the radio screen sitting due to the them leaving the vehicle in an unsafe state to drive. I asked for to speak to someone above Miguel and he stated the only person I would be talking to was him and that there was nothing he could do or was willing to do in regards to my vehicle. If I could give negative stars I would, every single man I spoke to decided mansplaining was the way to go instead listening to the issue at hand. WHEN I ORIGINALLY DROPPED OFF THE VEHICLE THE RADIO SCREEN WAS WORKING, when I received my car back from them it was not.

They gave me an amazing service they were also very quick to respond and very affordable 10/10…read morewould definitely recommend!!

The guys at the shop did great!…read more They took care of my wife's gray VW Tiguan's tire very quickly and were thorough and kind and competitively priced. I am actually researching them and found I didn't leave them a review, so I'll be bringing them more work today or tomorrow on my other car. -Carlo