Eye doctor is great. I will not be going back though…read morebecause when I walked in there was a woman behind the desk on the phone gabbing away on a personal phone call. No greeting, no acknowledgment of my presence. I stood right at the desk, she looked up and went right back to her phone call. After 15 minutes someone came out and asked if they could help me. Had a great eye exam. When I left the bimbo was still on the phone. Very turned off. Won't go back

I enjoyed the initial visit w/ the lady who helped me select a pair of Rx eye-glasses (covered from…read moremy insurance, MVP). She was accomodating & friendly. Quick service, affordable co-pay. However when I returned to pick up my glasses, she wasn't there & the one who collected payment wasn't as nice. She gave the impression she didn't want to be there. She wrote the receipt & handed it to me (just going through the motions), & I had to ask for a case .. she must've forgotten. I'd only go back when the original customer service lady is working. She knew what she was doing & listened to her customers.

This is an amazing place to receive current, state of the art eye care. The doctors are caring and…read moreon the cutting edge of medicine. I have never been to a better optometrist place!

Very personable and knowledgeable and caring. Staff are always very friendly also and call to…read moreremind me of appointments.

Super nice staff and doctors. Got some glasses from there and also got other glasses and put lenses…read morein them work very well for someone with really bad eyesight. Have been thinking about getting contacts and yes they do contacts. Definitely recommend!

Now called MyEyeDr. I am a new patient and my first experience was terrific. The front desk staff…read morewere superb - extremely friendly and efficient. My check in was effortless and I waited only a few minutes before being called. Dr. Paul and his assistant coordinated a thorough examination, the best I've ever experienced, and I was finished very quickly. I mistakenly left my contact lenses and case behind and it was discarded for hygiene reasons. The front desk was more than accommodating as they offered me a new case, solution and a trial pair of lenses to replace those discarded. Superb service. I only regret I didn't become a patient years ago!

I am very happy I chose Jefferson Valley Eye Care and Dr Kellet for my eye exam. The Dr and staff…read morewas professional and courteous. Everyone observes social distancing protocols, including the seating in the waiting room. And you get in and are seen on time! Do yourself a favor and skip the National franchise and get your exam and prescription done right!

Dr. Kellet is an amazing provider, who is very sweet, compassionate, conscientious and very good at…read moreher profession. She is great with adult and pediatric or adolescent patients as well. Her office staff leave a lithe to be desired. They used to be much better, but they seem to have lost their grounding. The office recently closed for inclement weather and the office staff failed to call patients to tell them they were closing -- leaving them to discover the closure oh their own. They of course have the best of intentions, but need to step up their game to meet that of the good doctor they work for! I especially recommend this office to anyone is having a vision issues that perhaps might need they provided to actually discover the correct prescription for glasses or contacts for them, something places like LensCrafters usually.botch. They accepted a number of insurance plans including VSP, but as of yet not DavisVision. As well as accepting and billing most major medical plans for the portions of your visit they might cover. The office does accept credit cards.

Excellent service. Fast delivery of glasses. Also replaced lenses due to error on prescription…read more Pleasant and professional service

Claremont Nichols is the best! Really good prices (cheaper that LensCrafters!), and wonderful…read morepersonal assistance and service. I wouldn't go anywhere else.

I dealt with two different people in the store. I definitely preferred one over the other. Anne…read morewent extremely out of her way to find me glasses that I was looking for at an affordable price. my prescription by itself is extremely expensive. I have two stigmas in my eyes. I also like to get the works on my glasses, progressive light changing glare, etc. with having to purchase a few pairs of glasses a year. I did not feel like spending $1000 on a set of frames that includes the prescription. Anne worked with me she was able to find the exact pair of glasses I was looking for that was covered by my insurance company. So all I had to worry about was the additional cost for my prescription. She was able to fit me well she was professional and sweet - easy to work with. I would recommend her particularly when looking for a pair of glasses.

READ CAREFULLY: They prey on the elderly without anything conflict of morals…read more A handful of months ago, my nearly 80 year old father went to Raymond Ops in Katonah to have his eyes looked out. The onsite optometrist diagnosed him with cataracts and suggested surgery. Even knowing his eyes would change after the surgery, the doctor talked my elderly parents into purchasing a pair of nearly $400 glasses for my father; that would be worthless in the near future due to corrective surgery. My parents, at the time weren't connecting the dots, and made the purchase. A month or more later, my dad spoke with Raymond realizing he would need the prescription to be changed and asked why they gave his glasses knowing this would be the case after surgery. Their response was, "we didn't pressure you to purchase the glasses." However, they agreed to change the prescription for free after the surgery was completed. My dad died two days ago before he was able to have the cataract surgery. As I am trying to get my dad's paperwork and loose ends tied up for my mom, I called Raymond asking about a refund. Their response, again, was, "we never pressured your father to purchase the glasses and no we will not be giving you any type of refund." I wished her a beautiful day.

I think the care they give is fine. My problem is their total disregard for time. Plan on bringing…read morea good book while you wait.

I took my daughter to be seen here and had a wonderful experience with Dr. Marcelin and her staff…read more Dr. Marcelin and her staff were professional. I'm very happy with the service and care we received. I would definitely recommend Dr. Marcelin.

They read my prescription wrong and when picked up the glasses they did not test my vision, later I…read morewent back because I got dizzy, initially I thought it was because they were new. Overall this place is no better than Walmart the staff was not very helpful or knowledgeable in adjusting the glasses. Might as well buy online. The lenses cracked from the rim towards the center, in various places, despite never being handled roughly. They were quite expensive as well. Not going back there.

I've been to the location in Yorktown and decided to try this one because the Yorktown location…read moresaid they have a more extensive selection of frames. I had initially made an appointment in Yorktown, and when I called Baldwin Place, they told me not to worry that they would take care of the first appointment for me! I thought THAT was excellent customer service and thanked them! When I came into the store, the young woman who greeted me was so friendly (Caitlyn)! I told her what I was looking for in the way of frames and what my favorite color was, and she told me she'd pull some frames for me while I had my eye exam. She was a HUGE help! Usually, it takes me so long to find a frame that I like, and when I came out of the eye exam, she had about 20 frames for me to try out! I loved that and was able to narrow it down to my top 3 choices, and with her help, I found the one pair that I loved! I picked up my glasses a couple of weeks later and had a minor issue with the reading level on my progressives, so I've been back a couple of times, and they've been so helpful and so friendly. It's a bit of a drive for me to go there, but so worth it! Not only are they the only ones who understand my husband's insurance plan, but they make everything so easy and have such a great staff!

she is seriously the best! I have been going to her for years and she's never let me down. She is…read moreso helpful when it comes to contacts and its never an awkward visit she's extremely personable.

I've been a patient of Dr. Kropf's since the age of 10 and I would never trust anyone else with the…read morecare of my eyes! She's attentive, knowledgable, and truly committed to the well being of her patients. I've seen her for regular check ups as well as minor eye emergencies. She all around such a joy, I would highly recommend her for all of your optic needs!

Dr Krasniqi and her staff are outstanding! My husband and I both have received topnotch care in…read moreevery respect from this practice for almost 4 years.

From the owner: Committed to preserving and restoring sight through the art and science of ophthalmology.read more