We had our son at Hidden Valley for three years, and I never once had any negative experiences or…read moredissatisfaction with the quality of care for my child. In fact, at one point when we considered sending our son to a Montessori School (i.e. Many Rivers) as a possible different option for schooling, they were more than willing to write letters of recommendations on his behalf in support him going, even though they didn't necessarily want him to not be there with them. Long story short with that...we were not impressed with the well to do Montessori program in comparison to what Hidden Valley was already offering him and more.
As a psychologist, I feel they handled behavioral issues with children as best as one could expect and yes, if there ever was an issue with a child's concerning behavior, they did what they had to do to help make sure other children (and teachers) were safe from inappropriate behavior. This will happen at any school or daycare. One of the more impressive things that they did that most parents don't realize is a super important thing to do, is to "catch them being good." This means, reinforce "good" behavior. So every day, it was a fun challenge for my son to see how many stickers he could get by picking up, or offering a friend a hand, or calming himself down in a difficult situation. Kudos for that!
And yes, if public schools closed, so did they. Other schools or daycares in the area do the same. There is legitimate reasons why daycares or small schools do this (e.g., like SAFETY and not having the teachers or parents have to drive their children through dangerous weather). And its our responsibility as parents to know that you may have to stay home due to unforeseen circumstances, like weather or sickness. But they did the best they could to not have this be an issue, by extending the school an extra week to make up for missed days (i.e., without the extra cost), or they would have amazing substitute teachers come in for the day.
In addition, they also brought in a music teacher every week for lessons, and would invite the Zoomobile or Firefighters to come and visit the children every year. There were themes every week that my son never got bored with and was always excited for! The teachers are kind and compassionate and want to see these kids succeed in all domains of development They even thoughtfully did amazing things for the kids over holidays, like hand-paint little figurines to look like each one of them or gift them their favorite book as a going away present.
Needless to say, my son is now entering kindergarten able to write, read level one/two books, do addition, subtraction and multiplication. And even more importantly...be respectful to his friends and help others. I have no regrets sending my son there and would highly recommend this school to anyone.