Plan is benefits Stanford affiliated offices but extremely limited and often times confusing…read moreselection of who's considered in network. SHCA member care specialists are wonderful on the phone but there has been discrepancy on many providers I tried to work with. First time using this plan and will not select this plan ever again.

Stanford Health Care does not maintain a commitment to seeing their established, existing patients…read more It had been a number of years since my husband's last visit to their Los Altos location, and so SHCA informed him that he would be a considered a "new patient" and that the first available appointment for a primary care physician would be in 6+ months at locations 30+ miles away. So if you get an appointment, it might be great -- but don't expect to ever be able to get another one!

When I first came to Claudette several years ago, I receive exceptional service. I've renewed with…read moreher twice now. Late last year, November, I reached out to her to see about getting Medicare coverage for a friend whose COBRA was ending. I have reached out to her by phone and email with no response to date. Needless to say, I am very disappointed. Initially I would have given Claudette a five star review.

I worked in tech, and due to business circumstances I found myself out of a job AND without health…read moreinsurance... Thankfully, I was connected with Claudette who did an amazing job helping me navigate what my options and making the entire process extremely easy. I highly recommend reaching out to her for any of your health insurance questions!

James at Dworkin Insurance was amazing. He helped my mom get health insurance when we had no idea…read morewhat our options were. He explained everything clearly, stayed on top of every step, and made sure we didn't miss anything. Thanks to him, my mom got the coverage she needed. Couldn't recommend him more.

Dworkin Insurance Services is a business I highly recommend. James Dworkin handled my wife's and my…read moreMedicare enrollment, as well as our three adult children's individual health insurance. He is extremely knowledgeable and personable, making the whole process less stressful and daunting. He was always there to help with advice or with calls to the insurance provider to iron out issues. Most importantly to me, I never had to wait long for a return phone call or email, usually within an hour or two, or if after hours, early the next day. We would not hesitate to use Dworkin Insurance Services in the future.

I had a rush request and they were very professional and quick with helping me out. Knowledgeable…read moregroup that is supper helpful with our insurance needs.

If you don't want reasonable follow-up for a new insurance request, go to Curtis' office. I had…read morebeen a client for more than 40 years. I moved from a condo to an apartment and now needed a renter's policy. In response to my email, I rec'd an email back that really didn't give me the information I needed. I called and still didn't get the answers I needed. I was so frustrated that I went to another State Farm agent and rec'd amazing service. If you go with this agency, I hope you get better service than I did.

I've known Eddy for YEARS and when my wife and I received a notice from AAA stating our insurance…read morerates were going up by a couple of hundred dollars (why, I have no clue), it was time to switch. Eddy was our go to guy, answering all of our NOOB insurance questions, giving explanations of what everything meant, what it covers, and offering his personal recommendations to ensure my family was safe and taken care of if in fact something were to ever happen in an accident. Eddy understands insurance and basically saves you the time of shopping around for lower rates. Easy to talk to, great communication, excellent customer service, highly experienced in his field, and a game changer when it comes to insurance. Let's just say, he saved us close to $800 a year and got us even better coverage than what we had! Thanks again for all your help and efforts!! We'll be coming to you when we're ready to switch our home insurance policy as well!!!

I'm so glad that I switched to Stone Creek. I have auto, home, health and life. Eddy's service is…read moreoutstanding!! You will never find anyone who will go out of his way to satisfy his customers. I referred Eddy to my uncle for business insurance/Worker's comp and Eddy has been doing fantastic job to help him save so much money. My family and friends are more than pleased with his superior service. Eddy set a very high standard for me!

If I could leave less than one star, I would. For those for whom this is too long to read, Vita…read morefailed to timely notify me that my medical insurance terminated on 7/31/25 and then withdrew over $2000 for coverage that I no longer qualified for from my bank account. Here's the full story: I worked for for 19 years for a law firm that used Vita Companies, and I feel that I have had sufficient experience with them to say that they are incompetent. Their communication is abysmal. I had an inordinate amount of trouble adding a spouse to my insurance, which should be a simple matter. When I retired on January 15 of this year, I needed COBRA coverage, which was unfortunately administered by Vita. I had planned to be on COBRA through the end of August, 2025, as I turn 65 on September 1, 2025. I had set up automatic payments to cover the premiums, and in July, I called Vita to find out how much lead time I needed to cancel the automatic payments, given that, in September, I would have Medicare. I was told that I could cancel at any time. Ok, good, so my understanding was that, anytime after my payment for August, I could cancel. I happened to have an MRI scheduled on August 16. On August 15, I received a call from my provider telling me that my COBRA coverage had been terminated as of July 31, 2025. You can likely imagine how much distress this news caused. I spent an hour on the phone with my insurance company (talking to not less than 8 different people) until they finally referred me to Vita, who told me that my COBRA coverage ended on July 31, 2025 because I turned 64 on September 1, 2025. Obviously, this was something nobody had bothered to tell me, not even the Vita representative I spoke to in July. So they terminated my coverage without notice, and then on August 5, withdrew $2020 from my bank account for the coverage that I was no longer eligible for. Today, I received a reimbursement check from them that was about $73 short. I called the company and was advised that the difference was due to my having vision and dental COBRA coverage. Evidently, it was only the medical COBRA coverage that was terminated. How I was supposed to know is a mystery to me, since Vita said nothing about this. Their non-communication created a major fire drill in which I had to get Medicare and Plan G coverage in place as quickly as possible. I was able to do this, but I wasn't able to get prescription drug coverage in place mid-month, so because of their negligence, I have no prescription drug coverage for 2 weeks (as a result, I had to forego picking up drugs for which the out-of-pocket costs amounted to $6000). Communication is their job, really their only job. They failed abysmally. If I had had a major medical expense in the beginning of August, I may have been on the hook for multiple hundreds of thousands of dollars. I spoke with one of their representatives today and, in response to my legitimate upset, I got the stock "I'm sorry you feel that way" non-apology. Well. Anyone who found out that their medical insurance had been terminated without notice immediately prior to a medical procedure they had waited weeks for would "feel that way." The issue is not my feelings. The issue is their failure to do their job. A failure, I might note, that not only exposes them to liability, but anyone who hires them. Vita doesn't care about the employees who depend on them, but Vita might care if those who pay their bills understand that they face liability too, for hiring such a consistently incompetent concern.

This company is very difficult to deal with. I've opted to cut my FSA contributions as a result and…read morewill probably cancel my FSA account at the next open enrollment. When there is a discrepancy with a claim or a rejected receipt they promptly freeze my FSA card without notice causing it to be declined when I try to use it. This is not only embarrassing and frustrating but also completely unreasonable and unethical. I gave them 1 star because zero was not an option.

This is a pure scam, they will sell it to you as health insurance but really it is not it's just…read moresome pocket money for you when you have problems. Totally not worth it.

I needed short term coverage between jobs. I got in an accident and had to visit an emergency room…read more Agile did not cover a cent of that. They simply told me that they do not cover emergency visits although the benefit details state that they should. I'm planning to file an appeal but have little hopes of them actually fulfilling their promise.

Oleg is an absolute gem. I was referred to him by my mortgage broker, and I couldn't be more…read morethankful. Insurance can be tricky on its own, and my situation is a little more complicated than most. Oleg has taken the time to walk me through all of my options, even suggesting that I not purchase some coverages, as the existing policies I had were more financially beneficial. He is ethical and honest, as well as compassionate - sometimes insurance digs into sensitive topics, and he has handled it all with grace and the utmost respect. I highly recommend contacting Oleg with any of your insurance needs - even just for a second opinion or comparison quote - I think you'll be pleasantly surprised!

I could not be happier and more appreciative with Oleg's services. He is an excellent expert in…read moreinsurance matters and knows the industry's ins and outs like no other. Not to mention his personality - he is absolutely dedicated to helping you best way he can. I had a very tricky situation where I got into an accident, and my insurance policy at the time has lapsed (AAA) without my knowledge. AAA denied my claim, my AAA agent had no interest in helping me. Police report at the time of the accident could not determine fault. Other party was claiming I ran a red light, even though I did not - and, inevitable, other parties' insurance made me at fault of an accident. Other party started to look for a lawyer to sue me for "physical damages" to make some money. Thankfully, I was introduced to Oleg. He helped me every step of the way to fight this decision. He evaluated police report, reviewed communication from the other insurance company, and compiled letters for me that helped to prove that the other party was at fault, and revert the original decision of the other party's insurance. His professionalism, guidance, and understanding of the system, helped me avoid lawsuits and lawyer bills that would put the future of my entire family at risk. Oleg was on my side, guiding me in this battle every step of the way. I am in the process of transitioning to Farmers insurance now, so he can be my agent for years to come. Would give more stars if I could!