I had such an amazing experience at Woodhouse Spa! From the moment I walked in, everyone was so…read morewelcoming, and the atmosphere was peaceful, clean, and incredibly relaxing. Every detail was thoughtfully done to make the experience feel luxurious from start to finish. The highlight of my visit was my massage with Hannah. She was absolutely phenomenal! She took the time to listen to my concerns, focused on the areas that needed the most attention, and made sure I was comfortable the entire time. Her technique was the perfect balance of relaxing and therapeutic, and I left feeling completely refreshed and pain-free. You can tell she genuinely cares about her clients and is incredibly talented at what she does. Hannah truly made my visit unforgettable, and she's the reason I'll be coming back. If you're booking a massage at Woodhouse Spa, I highly recommend requesting Hannah--you won't be disappointed! Thank you to Hannah and the entire Woodhouse Spa team for such an incredible experience. I can't wait for my next visit!

I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

If you want to feel good from the inside out--GO to GINO!!!…read moreGino, a master perfectionist, prides himself on his client's satisfaction and transformation. Have you ever had an intimate service and feel like the esthetician could give two shits about you? It sucks the life out of the whole experience, right? Well, Gino has a tender heart and a listening ear; You'll get a soul lift while he's whipping your skin into shape! This dude is priceless. By the time your treatment is finished, you'll wish you had TWO faces so you could hang out with Gino longer. (Two-faced gals take note!:) Gino is generous with his time and won't recommend a service if it won't benefit you. (SO rare as up-sells are key in this industry). I feel like a million bucks when I leave and wish I could pop by more often. To me, Face It Spa is the motherland. My home.

I wish I could bring this place back home with me! Such a cute spot and very close to my hotel, so…read morethat was already a major plus. Then I met Giovanni. He is so knowledgeable about all things skin. He took a look at my skin and gave me a treatment plan. I went with it and my skin has never been this glowy! And I live in LA and have had some of the "best" facials there. Thank you, Giovanni! I hope our paths cross again very soon!

I've gone to Dr. Applegate since I was in elementary school (I'm in graduate school now)! The…read moreservices provided here are impeccable. Whether you're coming in for a routine cleaning with a hygienist, or you actually have to get something fixed in your mouth (and I've had my fair share of both), you can count on this office to do it right. Everyone here is so nice and they're very good at taking you back for the actual time your appointment is. I especially love the way they clean your teeth now. They use this thing called an air polisher with glycine powder, and it's top of the line! This eliminates some of the scraping that takes place, and the glycine powder gets your teeth cleaner than ever!

My husband came down with the flu over the weekend. He called Monday to cancel an appointment on…read moreTuesday. He was told that it would be $100 for a cancelation fee because it was under 48 hours. The last day in the office was Thursday. He wasn't ill at that time. She wanted to know his symptoms so that she could judge if he was sick or not. Basically, she said to keep the appointment or be charged $100. They must be the petri dish of the community.

Great facial with Bobbie. I highly recommend this skin care professional. My face feels and looks…read moregreat. I let her know that I have sensitive skin and that I wanted careful attention to my t-zone. She was proactive in taking care of my needs and making certain that my skin received excellent attention. I highly recommend and I will definitely be back.

I'm writing this five star review specifically for Julie at Newport Massage Envy. She is an…read moreexcellent representative of the company, an absolute stellar, employee, and she went out of her way to help me today. In addition to the service at the front desk with Julie, I would say I've had positive experiences with Massage Envy in Newport.

Today I had to call massage envy, and argue with Hailey who refused to listen to me. I had…read morepreviously called to book an appt for my husband and they told me then I had to speak with a manager to transfer the massage bc I had already transferred one to him within six months. then told me he would have a manas a massage therapis, I said no he wouldn't like that. I never spoke to manager and said I would call back. They went ahead booked the appt, and yesterday my husband got a text confirming an appt which we never made, while he was out of town. He told me today and when I called Hailey was very rude and told me she is charging my card for an appt that was never made. Also I have 8-9 massages built up, so they should never charge my card anyways. I told Hailey I will talk to her manager and she doesn't know what she is talking about. It's ridiculous. I've been a client there for over five years with a plan that comes out monthly. This is the worst we have ever been treated and she honestly needs more training. Terrible service Hailey! Zero stars honestly. Newport ky location

I've never had a massage before. The reason I tried 502 Salon & Spa was because they offered 30…read moreminute sessions, and I figured if I hated it, it wouldn't last too long. Most places offer 60 and 90 minute sessions (501 also has these options, but I love the shorter ones). I put in my notes when I booked online that it was my first massage and I was nervous it would be painful. When I arrived, the front desk attendant was very kind and took me upstairs to the spa. (Note - not sure how accessible this place is - I did not notice an elevator). My masseuse was Ashley, and she was incredible. She walked me through the process knowing I was apprehensive, explained any add ons, and made me feel at ease. She is so good at what she does, and I genuinely cannot wait to go back.

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

Absolutely incredible! From the moment I experienced it, I knew it was something special. The…read moreattention to detail, the smooth execution, and the way everything just clicked--unforgettable. You can tell a lot of care went into making it just right. I didn't expect to be this impressed, but here I am, still thinking about it. Whatever expectations I had were blown out of the water. Do yourself a favor--don't miss out on this. You'll know exactly what I mean.

Went to a retreat spondored by Bom Dia and was very disappointed. The massages were the only…read moredecent part of this experience. The retreat was poorly organized and executed. When my concerns were brought up to the organizer, Adriana, I was met with a blank stare. Tried to follow up with her and she was not empathic and said I must have misunderstood what was being offered. The accommodations were not properly vetted (she had never been to the site beforethis retreat), were unhygienic (filthy every where from bathroom to common areas) did not have hiking trails or safe outdoor areas as advertised. The food was not what I was expecting at a "wellness" retreat, especially as I mentioned my friend was a vegetarian and does not eat cheese... .one meal was a charcuterie board and bag of lettuce. There was no one actually in charge of organizing meals, for breakfast someone put out the makings of smoothies, which we later learned we were to make and clean up our own smoothies or you could have prepackaged tasteless hardboiled eggs (absolutely disgusting) Aside from the accommodations and food. The "life-coaching" was sitting for hours while Tom wrote illegibly on a white board, which was not my idea of relaxing or wellness, as I attend meetings for work regularly and do not want to relive it on my weekends. Breakout sessions and discussion groups might have been better. The yoga was minimal, and I dont believe it was with a certified instructor, as she offered no modification, and there were several people with no yoga experience who needed instruction and got none. This was a waste of money and time.

I went to Gwendolyn just this past Tuesday night for a myofascial release in my scapular area and…read moreshe did amazing work. I'm able to cope now where I was out of my mind and tightness and pain before I got there. I highly recommend her. She was very professional

I recently moved to the Cincinnati area and was in dire need for a dysport appointment. I stumbled…read moreupon Jennifer Jones in Covington! Three words to describe my experience with her would be - upbeat, positive, and professional. She was very helpful in suggesting how many units I would need in order to see my desired results. She made me very comfortable with her process & her space. I will say you won't find anything super ritzy or extremely fancy in this space, but the quality of the staff, products, and pricing outweighs any fancy decorations. I will definitely continue seeing Jennifer for all my future needs!!

Great work! Losing weight! People are wonderful! Yeah, hopefully a lot more opportunities to lose…read moreweight!