I am a big Hallmark fan, just read my bio. And I love browsing in the store for cute items. This store had many Christmas goodies on sale today and the store itself is large and filled with nice items.
The reason for the 3 stars was due to my friend I was with not getting helped. She literally was standing in a section clearly looking for a specific item and one of the many staff members didn't offer to help. She was there for a good bit. Sadly, another man came to the same area and someone immediately asked him if he needed help.
I witnessed this from another area and this was not cool. The staff needs to be aware of this and notice ALL customers at all times in my opinion. read more