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    Kathleen Shaffer Team

    3.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Kathleen Shaffer Team

    Buyer's agent

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    13 years ago

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    13 years ago

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    Intempus Property Management - San Jose Property Management

    Intempus Property Management

    (394 reviews)

    Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

    I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

    South Valley Property Management - Our beautiful office is on the corner of Santa Teresa Blvd and 1st Street in Gilroy

    South Valley Property Management

    (20 reviews)

    I spoke to 5 property managers and companies before calling South Valley Property Management. I was…read moreunderwhelmed with all until today. In defense of all property management businesses, there should be a separate category to review for tenants to review and then another for clients to review. I inquired to help a friend find the best property manager available for he & his wife to entrust their home with while they move out of area. I certainly would not want to take on the huge task, responsibility, liability to be the person that everyone either brings their negative issues to or receives news to pay on time and/or penalties or eventually evictions. Enter Sue: Sue did not try to sell me on anything! She won me over immediately with her straightforwardness together combine with her customer service. I gathered everything that I needed to pass on to my friend with full confidence. Sue even followed up later in the day and was willing and able to change around her personal schedule to be available for my friend. I'm a full time realtor who has finally found my go to recommendation to refer to anyone who is not ready to sell but for whatever needs to rent their home. Thank you very much Sue.

    If I could leave a zero star rating I would. Rented from this company for FIVE YEARS. Put in…read morerequests for damaged equipment within our rental which ALL went unanswered. Very unprofessional. You have an issue? You're out of luck. My husband and I spent hundreds of dollars on fixes for rat infestations and a faulty AC unit because it was not South Valley Property Management's problem to return our phone calls and address the issues. I'm so glad we moved when we did because this was by far the worst renting experience we've ever had. If you are a property owner please look elsewhere for a property management company. Your renters deserve better.

    Kathleen Shaffer Team - realestatesvcs - Updated October 2026

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