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    Kathleen McGovern, DO

    5.0 (1 review)

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    7 months ago

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    Family Medicine Assoc

    Family Medicine Assoc

    2.3(11 reviews)
    9.9 mi

    Changing doctors after being lied to and scammed for four years. Office staff, especially Darla in…read morebilling are incompetent and condescending. I have lots of horror stories I can share if you want to message me directly. Worst doctors office I've ever dealt with and I've lived in three states. Do you like being lied to? Waiting three weeks for test results? Never getting some test results? Having the office lose your tests? Being talked down to by minimum wage earning billing people? If so, this is the doctors office for you! For added pleasure they will nickel and dime you and offer you a payment plan for $36. Contacting BBB over the scamming business they run.

    Front staff and nurses are pleasant even when busy. They follow through with lab info and follow…read moreups, which is not normal in my experiences with these types of establishments. My Dr was pleasant, direct and thorough. I appreciate that. Update Spent the afternoon there yesterday for a 3:30 appointment. Place was PACKED! A large number of ill folks, myself included, along with others there for new 2018 health insurance program stuff. People in the lobby were complaining loudly about the wait and the staff being behind. Once I was called back I realized some of the chaos. Rooms were switched to accommodate and elderly gentleman with a head injury and a Dr needed a special room. The staff nurses were charging without hesitation and the doctors were covering as best they could. We need to realize that sometimes they can get overrun but they are Doug the best they can. Keep up the good work. I'll be back.

    Kathleen McGovern, DO - familydr - Updated May 2026

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