My doctor was excellent ( Dr j. chen)! Unfortunately, he…read moreleft Boomerang to go work at kaiser in a different field. I am not so sure about the replacement doctor at Boomerang; I am a person that doesn't like change so it is hard to tell if it was me who didn't care for her, or if it was her and I picked up on it! I decided to ask my pcp to order meds rather than go back there. Trying to get refills or messages to your doctor was difficult. There was not a portal that you could send a messages. Therefore, I often did not know the outcome. Thank you Dr Chen for all your care and compassion. One day I was in so much pain post surgery, that Dr Chen willingly changed my appt to video. He stated he doesn't usually do zoom calls but made an exception. The front office staff were like robots without any understanding or compassion. Just another workday for them. Though, I must give them credit for fast appt. check in. I would just rate the Dr as excellent and office staff are just average. The ehr that they use is not user friendly.

Stay away, the staff is nice but their system is archaic. Messages to Dr. are done via phone to…read moresomeone who types in the message to your dr. I left two messages this week and No response or accountability or way to track. The third time I call ed to follow up on the first two calls and they told me I needed to come in for a physical appointment , but nobody calls to tell me this? And appointment are over 30 days out. Prescription refills? Forget it, you're talking on the phone to a call center person, n then they put you on hold while they talk to someone while you're on hold. No virtual appointments so if you're severely injured, you still have to come in even for follow ups. Go anywhere else.

I cannot say enough wonderful things about Dr. DeLaney and the entire team. Dr. DeLaney provided…read moretruly outstanding medical care for my back, and I am so grateful for the expertise, compassion, and attention I received throughout the process. It made a very stressful situation so much easier knowing I was in such capable hands. I especially want to recognize Dani for going so far above and beyond with the billing support. She put in so much extra work behind the scenes, and I truly appreciate all the time, patience, and dedication she and Ginger gave to helping resolve everything. My medical care truly could not have happened without their support, and it has been life-changing for me. A huge thank you as well to Sarah for making sure we were scheduled for the procedure and helping everything come together smoothly and on time. Her help made the entire process seamless. This team truly cares about their patients, and it shows in every interaction. I am beyond thankful for all of their help and highly recommend this office.

I received a call the day before my appointment asking me to review, in detail, the original phone…read moreconversation from when I scheduled my visit. I was told this was necessary because the employee who booked my appointment had been terminated, and there was no documentation in my chart. I clearly explained at that time why I was seeking care and specifically asked the receptionist to verify my insurance eligibility to ensure I could see the physician. When I arrived for my appointment, I was informed that it had been scheduled incorrectly. After waiting approximately 20 minutes, I was told I needed to contact my insurance company to obtain my physical insurance card information. While I was on the phone with my insurance provider, the doctor briefly came to the front desk area. At the time, it appeared to be a casual interaction with staff, but given the circumstances, it seemed possible she had been informed that my insurance information had not been properly collected by the former receptionist. Once I provided the required insurance details, I was finally taken to an exam room by a medical assistant. As I sat down, the staff member commented that the doctor was not friendly and could be rude and abrupt. My blood pressure was taken and measured at 140/103, which is elevated. The assistant stated she would not inform the doctor and would instead retake it because she did not want to "go there" with her. When retaken, I was told it was still high. The staff member asked additional questions and mentioned I would see her again after the doctor completed the examination. However, just two minutes later, she returned to inform me that the doctor had left and would not be seeing me that day. I was asked if I would like to reschedule. Although I remained composed and declined, I left the office in tears, feeling defeated and deeply disappointed. It is difficult to understand how someone seeking medical care could be treated in this manner. I will be contacting patient relations, and I felt it was important to share this experience here as well.

I've been a patient of Dr. Denielle Medynski for many years & am so grateful to her and her staff…read morefor their excellent, impeccable, kind, professional, conscientious & very skilled care. Dr. Medynski is an expert in TMD, facial pain and headaches. Her care has been so helpful to me & I sleep better at night knowing that she is my provider. She is not only an exceptional doctor; but, an exceptional human being who truly cares for her patients. This is much of what is missing in medicine these days. Her ability to maintain excellence professionally, combined with being authentically sincere and caring produces healing on many levels. All of these qualities combined with years of experience hone a persons profession from being not just a science; but rather, evolves it into an art form-- the pieces de resistance. My sincere thanks to Dr. Medynski and staff. Renee

I started seeing Dr. Medynski about 3 months ago for TMJ and she is by far the most talented,…read morecaring doctor I have ever met. She truly cares for me and has helped relieve so much of my pain in such a short amount of time. I have been suffering from pain for over 2.5 years now and she is the only one that was able to make it go away. If you are in need of help with pain, she is 100% the person I would recommend. Thank you so much for your ongoing care, it means the world to me!

Dr. Kruman is absolutely fantastic. I suffered 2 years after dislocating my jaw. I was able to…read moreget the bite back to almost normal, but the pain never went away. I saw my PCP 8 times because of ear aches which could never be resolved. So much weird facial pain and numbness! Thinking I had lost my mind, I finally got a referral to see a oral surgeon who sent me to Dr. Kruman. Dr. Kruman was beyond my expectations. He listened and spent the time explaining to me what was going on and a treatment plan. I got in the car and cried because someone finally could help me. It's been over 8 months now seeing Dr. Kruman and I couldn't be happier. The treatment plan is working and I highly recommend Dr. Kruman!

I have only been a patient of DR. Kruman for two months but I have already grown to very much…read moreappreciate him. He takes him time every visit and really knows his practice. I recommend him and the whole staff.

I've been involved in Pain management for 20 years. Chronic pain. I've been thru the whole gamete…read moreof all types. It's pretty much chaos a lot of stress is evident. I've started at PMC about 10 Years ago. Back to Get my spinal cord Stimulator replaced. I can not express enough the positive energy and kindness from walking in the door to my nurse to Doctor Longton. I'm not here to get drugs. Been There I'm want more choices than Drugs it's down hill To be sure I'm so impressed by the timely service to feeling like they care. Refreshing. Thank you to all the office staff. Nice to know in the world of pain there is a caring place to go To get help.

The doctor is wonderful, but I don't believe he is a partner in the business, so has little…read moreinfluence on how the office is managed. The administrative staff is rude, short, and unhelpful. They have no people skills. The doctors who own the practice must not care that people in terrible pain have to negotiate dealing with these poorly mannered office staff. If we had more options I would fnd another practice. It is so disappointing because the doctor is kind and patient.

Dr. Rolnik is on top of her game. Prepare for a different experience in todays health care…read moreenvironment. Dr. Rolnik listens, takes time with you and cares a lot about what she can do to help you improve your situation and outcome from her treatment. In my case she identified the problem with my knee, treated me on the spot and even called me personally the next day to see how I was getting along. Her approach used to be the norm decades ago but seems to have disappeared over the years. I'm so glad I found Dr. Rolnik, there is a good reason she has such great reviews. She earns them. You will be glad you found her too.

I actually never met Dr Rolnik face to face. But I had a broken foot and called her office. I live…read morefar in San Mateo but even though she never treated me personally, she checked up on me from time to time, took her time to give me great advice, even looked at my x-ray and gave me her best opinion and showed that she genuinely cared. I never spent any money at her clinic but she still showed that she cared and wanted what was best for me. I have never met a more caring doctor! Thank you :)

I highly recommend the Earth and Air Wellness group. Specifically, Dr Maria Yung has provided an…read moreexcellent level of care using her years of acupuncture experience. Dr Yung takes her time in asking about your specific ailments then provides a unique acupuncture treatment based on your cited issue. I've been very impressed with her knowledge and she is also very friendly / easy to talk to about any topic. Before I forget, Monica is in the front receptionist and is always cheerful and ready to assist. If you are looking for an experienced acupuncturist, look no further, you have found it here. 5 stars!

Dr. Jung is the real deal! I have already recommended a number of friends and I feel dramatically…read morebetter than when I first started seeing her! I went from having 10+ hot flashes and night sweats to having maybe 1 in a 24 hour period. Mic drop!

Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen carefully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

Dr Ochoa is no longer there…read more I did not get the email that the phone operator stated that they sent. No, nothing was sent to me. So, the poor operator was lied to by their upper management. I feel so sorry for her to have to deliver such news, with no notice to the patient. Their website states he is still there. So I waited all weekend instead of going to the ER/ED. I then was told he was gone. But get this, their website AND phone message states they have Urgent Walk-in Clinic. So, another reason I waited, to go on Monday. But NOPE, THEY CLOSED THIS TOO. BUT STILL ON THEIR WEBSITE. Maybe while you're cancelling doctors, you also get your web team to make the correct changes on your website so people don't delay treatment thinking they are going to see their doctor, or be able to go to Urgent Care. And if this is how they manage their office, imagine how they handle their surguries or injections!! My guess is if their CEO, Steven Hammarstrom, cannot run the practice correctly, you don't want who they hired to touch your body. Stay away. Now I am needing injections, and I have no where to go, no doctor to oversee me. This is a blatant lack of care, and if the CEO is a Doctor, he should be ashamed of himself; Steve Hammarstrom I am talking directly to you!

Utter medical negligence by this so called team. I was anticipating a change in pharmacy benefits…read moreand a change in medication with the new year. I met with Dr. Jacobs on December 12 to go over the changes so we could get the ball rolling and not have a delay in my immune treatment which I require every 3 weeks to stay healthy due to a serious immune disorder. He assured me that it would be handled well. Then almost month later I call back and find out nothing has been done. The office didn't have a new script from the Dr. The contract worker they had hired to deal with insurance benefits at the office still didn't know I had a new pharmacy benefits provider. She was trying to order the old medication from the old benefits provider. So I spent the next two weeks on the phone for entire days - leaving messages, waiting on hold, coordinating between nursing staff (bc the dr was now on vacation), the independent contractor who didn't understand my insurance change, my pharmacy benefits provider and the pharmacy filing the order. Babysitting grown adults who are getting paid to apparently not do their jobs. The office at first admitted to dropping the ball, then they each slowly started to blame other people in the office and I realized what a toxic dysfunctional mess the whole operation was. Perhaps they once were good - the vast majority of these five star reviews are many years old. Today, I think they can handle routine allergy shots. That's their bread and butter. Anything more is a deep stretch for their abilities. In the end I finally got my medication two weeks late and it would have been even later if I hadn't borrowed a medical pump to use from a complete stranger. This was an incredibly stressful process that would have been avoided if people at this office understood how to do their jobs.

I have been on a Kenalog shot for my allergies every year until Dr Jacobs finally convinced me to…read moreget an allergy test and shots. While my I still had allergies my first year, they were much improved and I didn't need a steroid injection. I'm not even at my maintenance dose yet, so I'm very hopeful that next year will be even better.