Been a customer since December 2022.
I am writing this review because the owner, BRYAN MORTON, called to tell me that he has to drop me and 4 of his other customers due to staff and scheduling issues. I thought these issues were already taken care of since I adjusted my schedule a couple of weeks ago to a time that was convenient to his company/his employer's schedule.
Now it's seems to be something different a week later.
Here are major concerns with this company. BEWARE!
1. The owner, Bryan Morton, asked majority of his employees to create fake names so they could write positive reviews for his company. Again his 4.8 star you see is fake!
2. He has an extreme high employee turnover rate.
3. He had price increase last year but stated it was because he needed to do that because the cleaner was his best employee. Did he really provide her a raise or did he pocket the increase for his pocket gains?
4. His company mission does not align with what he verbalized during initial start-up agreement. Bryan is all talk! He did not understand the word dialogue when he returned my call on Friday...kept interrupting every two sentences on Friday, August 23, 2024!He, Bryan, THE OWNER was all over the place with his emotions. He kept being disruptived after every 2 sentences I would make to him. After asking him multiple times to allow me to speak, he then stated he could not focus because he was ADHD.
Then a few seconds later he became irate then started to cry. WTH???? I AM NOT A THERAPIST, INSTEAD I AM AN ON-TIME LOYAL PAYING CUSTOMER!
I feel sorry for his unprofessionalism, impulsiveness, and kid-like behavior he displayed. Good luck to you and your business!
Kiersten, KAS Cleaning Services BEST CLEANER is the companies saving grace..without her the company would be in a bigger pickle! Bryan has sent several other cleaners to my home in the past and they were no match to Kiersten.
GOOD RIDDANCE! read more