I had taken my motor home to Karolina Coach earlier in the year. I had dealt with someone that said he was the owner...which he was not I found out later. When I picked up my motor home some things were not done. After a few minutes with this person claiming to be one of the owners he asked me not to come back. This company was highly recommended to me from a friend but it turned out to be a nightmare I had thought until... I called back a few weeks later and was able to talk to the General Manager. I explained to her what had happened to me and she asked me to give her the opportunity to make the wrong a right. I agreed and took my motorhome back to Karolina Coach. They rolled out the red carpet to me and made things right. I always thought that sometimes times when things don't go right you should always give things another shot or chance to see what happens. In this case it worked out great. People do care and this company truly cares about their customers. One person can make a mess at times but a true honest team will survive. This company has been in business for a very long time and after my second time there I can see why. This person that gave me a hard time is no longer with Karolina Coach. I have learned over the years that one bad apple does not ruin the bunch. When you see a bad apple it doesn't take long for someone to notice it and remove it from the bunch. If you ever need service work done for your RV I would highly recommend you give these folks a call at (864) 845-1462. You will be glad you gave Karolina Coach a chance to perform your service work needed. The prices are more than fair but the work performed is priceless. John Finley ( A very happy customer ) read more

This business is now operating under the name Campers For Sale LLC at this same address. DO NOT BUY FROM THEM! We found the camper online and drove 50 miles to take a look at it - from the pictures on website it looked like a good deal. They did not disclose everything that was wrong with camper - Do not be surprised at the repairs you will have to make - we are having to redo the entire slide out - the floor and walls are rotted out - they put plywood down to cover the rotten part. They are high pressure sales and offer to fix anything - FOR A PRICE! When we picked up our camper the girl at the business had to use a bolt cutter to open the gate to even get us off the lot - she could not find keys to fit anything!!! WIll never again use this company and hope this review saves someone else from making the mistake we made read more

While using their waste dump system I asked about a broken hydraulic lift under our queen bed. The owner inspected it, gave me an estimate and said that they could do the repair. I agreed to the repair and due to a lull in service work, they started immediately. The repair was completed quickly and I was pleased with the work of the repair and cost. I'm now a customer and I'll return for future service. read more

Lindsay, the finance person, or works in that department? Well, you're just not EVER gonna come across anybody sweeter or more genuine. She's one in a million and you couldn't ask for anything more when it comes to a person. She is definitely an asset to that company and I hope they never lose her!!! Even though she's not a sales person, she KNOWS exactly what it takes to make a sale!!! Unfortunately we had issues with financing a motorhome and could not get the deal approved. Well not the way I wanted to at least. But that's still not their fault. So why the one star if Lindsay was so great and the issue was on me? Even though he will probably be shocked when he reads this, I just cannot recommend Jeff, the salesman at all. Which unfortunately is a direct representation of the way the dealership does business. Which is not good...kind of shady... I'm not going to come right out and say he's a crook, but let's just say he's that typical old time salesman you read and hear about your entire life! The typical "used car" salesman that will say absolutely anything he needs to say to make the sale and before the ink is even dry, you're on your own and don't call him for anything when you find the transmission laying on the ground behind you! I would say I felt EXTREMELY uncomfortable with him. Call it hairs on the back of the neck and being around the block a dozen times and just knowing he's not good news.. I could go on to give a dozen examples as to why I feel like this and know it to be true, but don't want to make this review too long. He doesn't know this but if I had been approved, I was planning on asking for somebody different. The problem is I don't really think there is anybody different and I think he's pretty much the main guy there, as it's a small place, and that's why my advice would be to go somewhere else to buy ANY type of an RV! I'm not saying he was trying to hide any kind of a known malfunction on the unit, I'm just saying that he's the type that would! read more

Where do I begin so I bought a 40' Mandalay in July of 2018 we were told it was a Cummins diesel pusher and it was upwards of 80k dollars. So we drive down trading our perfectly good coach in on a the above mentioned not towing a vehicle because this was suppose to be a drive down trade, do contract on balance and drive back. We arrive at dealership coach is not ready, actually looked like they had just drove it out of their field. Had issues we needed corrected before leaving. We finally get on the road late that afternoon and get aprox. 7-8 miles from dealership when all sorts of alarms and alerts start going off telling us to stop immediately. We pull over on side of a busy interstate and call dealership they send there electrical guy granted he was nice as he could be but not the guy needed for the job, what happens after that just gets worse we are towed to a lot and sit there approximately 36 hours no food, no vehicle, no water no nothing, But the same clothes we had on leaving home 36 hours prior. We were told the warranty was bumper to bumper we paid for and that was furthest thing from the truth.. we also find out in that lot that the motor is not even a Cummins it's a Mercedes diesel. Two guys from that mechanics lot work on it through the night to no relief or resolve. The dealer has not called us, the owner is avoiding us...we finally catch a ride back to dealer and coach is towed back there with a very large bill owed to the lot we spent the night on, with them trying to collect money from us and dealer saying they would pay it on Monday. We finally after going back and forth with employees they agree to rent us a car to get us home to our children who had not seen us in almost two days and No coach. Karolina Koaches delivers our coach to us 3 weeks later saying it was fixed upon looking the cover to the fridge had blown off somewhere along that trip. Tires are at least 10-11 years old and one thing after another, fridge not cooling, lights out on tail end, etc etc. we take to another shop replace tires, work on fridge several other issues leaky doors etc NOTHING covered on so called bumper to bumper warranty first bill of almost 5k granted tires I can understand. Finally get one trip on it and discover more issues dash keeps alarming jacks keep alarming and more and more problems. Keep in mind this is an 80k used coach with only 11k miles and should be as so. So fast forward to now taking second trip on coach get in it dash will not stop beeping so before trip let's go to shop with it.... another bill upwards of 1600.00 and NOTHING covered all out of pocket, the warranty sold to us is far from bumper to bumper. I was sold a lemon that was apparently purchased by owner Scott Brooks and never gone over or fixed just sold to a sucker that would buy which was me. Have I received a call from owner as of today apologizing for all the above no nothing silence. Let's not mention when we bought it and had all the trouble and finally got back to dealer 36 hours later he(Scott) sneaks out side door while I am crying on their front entrance and drives off leaving us offering nothing to us but a dang ride home. My thoughts are now let's get an attorney and show the attorney all info including sell sheet showing it was a Cummins only to find out it was a Mercedes or endless emails from sales guy saying it was immaculate. Or the email saying warranty was a bumper to bumper for an additional 5k. This coach was supposedly immaculate and no issues, low miles Cummins diesel. We are a working blue collar class family that enjoy camping with our children and work very hard for every dime we make and now second trip on our big expense and still sitting in a shop due to leave Monday the 15th with a bill still climbing. What would an attorney say or a judge, considering South Carolina has laws against selling lemons to customers and falsely advertising a vehicle. So To anyone buying a vehicle from Karolina Koaches please be aware have the coach checked by an outside source before you agree to buy, matter of fact buy elsewhere and don't waste your money on the warranty as it only covers specified parts, not bumper to bumper. And the owner he is far from professional and watch that side door as that day he drove off and never looked back stays behind a closed door and sends messages through his employees I have tried to be the bigger person and not cause a stink but at this point looking for an explanation from him directly and some refund to expenses caused by their constant lies and shady business. Buyer Beware and please don't destroy your families happiness from dealing with a less than honest dealership or the owner Scott as it looks like our second trip will be again ruined by the lemon sold to us will update this if anything changes but it's been a year so doubt that will happen. Read reviews folks as I would not wish this on anyone EVER or recommend this dealership to anyone. Sincerely S. Puckett from Va read more

I bought a coach from Carolina coaches. It broke down a few miles from there lot. They were rude, unhelpful, and dishonest. I strongly urge anyone looking to buy a camper to go elsewhere read more

They are not very good and if there is something wrong with the unit they will try to hide it. Every thing that the mechanics did i had to have redone down the road. And there loan specialist screwed up on paperwork which cost me 5k to fix and they wouldn't reimburse me and they are selling unsafe coaches my motorhome flexis to much and causing the windshields to pop out so i need to add some support bracing to hope that that stabilizes it thats 4k. I paid 4k to put 8 new tires on the motorhome because they were only going to put 200.00 tires on it and i value my life but the tire guy didn't even change the valve stems and so i have issues with those and the tire guy jacked the back up with a support bracket and bent it.plus other stuff they should've fixed I'm out about 10k and the add said if you paid full price they would service the engine and generator. None of that was done. There is a reason BBB doesn't accredit them so if your thinking about buying something from them Don't go somewhere else. read more

Looked at many motorhomes on the Internet until I found one that was to my liking, and close enough to get there by car. The listing led me to the Karolina Koaches website where there were many pictures. I called, spoke to Bob, and he was very up front about the carpet and the tires needing replacement. He offered me a price that was lower than what was advertised, that included replacing the tires. I was prepared to be disappointed when I arrived at the dealership due to previous reviews. Glen showed us the coach, couldn't have been nicer, and we loved it. A professional inspection confirmed our choice, and we bought it. Most people who are satisfied don't bother writing reviews. My advice, don't let the bad reviews stop you from checking it out yourself. No business will make everyone happy. read more

I purchased a fifth wheel on eBay in a auction from Karolina Koaches. After the auction was over and I had won I contacted Karolina Koaches for information on how to pick it up. The guy was helpful and gave me a phone number for a transport company. I arranged transport for the trailer to be delivered and everything was good! The following day without any notification I received my deposit back from the auction? I had to call several times to find out what was going on and finally got a hold of someone, they said they had sold it to someone else, before the auction and sorry for the mix up. That would be understandable, had I not talked to the guy the day after the auction and he said and I quote (we have the title in hand, it's good to go) so I'm left paying For a partial trip with a shipping company. I Won the auction for a good price, they just wouldn't honor it and wanted more money. read more

We just purchased our first used RV from karolina koaches. The folks were great. We had test drove n found a few issues n was immediately corrected before they let us get on the road to our long trip home. They went through everything n explained the do's n don'ts. Advice to all, record the walk through unless you have terrific memory bank. We made it home with know issues n we r satisfied with our purchase. My shut out to Tim, Bob, Greg, n others. Will buy from here again...... read more

I emailed them twice about a particular RV, no response. So I called, and told them I would come down to look at it. They said fine, and they knew I was driving over an hour to do so. When I got there, I did go through the coach, and thought it looked interesting enough to take a test drive. Guess what? They won't let you test drive unless you are SERIOUS about buying the RV! I thought driving that far should signify some intent. Anyhow, no dice! I left. It is a very small dealer. Maybe they don't have the insurance to allow test drives and you have to buy it to test drive it! read more

Biggest disappointment in my life after buying a unit from them. Lied about condition, lied about clear title, didn't bother to tell me this was a repo unit. There are so many things that have been wrong with it and the list just keeps on growing. They knew it was a repo and made several "cheesy" 'half assed" repairs. Every time I use this unit I find more things wrong. I am the stupidest man on the planet for buying this POS. Everything works and no leaks? Guess not if you don't count the massive propane leak and the leak at the master bed slide. After checking that area out for a leak I discovered someone had done a good job at hiding a crappy repair job and the fiberglass was cracked and had been leaking for a long time. Do yourself a favor and buy from ANYBODY else. read more

Dishonest Sales, and then Dishonest Service as well. My only point is to warn you: Do Not Trust These folks...not Sales, and not the Service Manager, to be honest. My story is long and won't fit here. My point is this: Internet / long-distance sales requires that the sales staff present the item honestly and fully. Especially when asked specifically about details, they must answer fully and honestly. This Sales man can not be trusted to do that. Service, post sale, was engaged to go over the Rv and repair it as needed for the 3+ day drive home. They were unable to be honest about any of the major work needed. It appears that they all knew about the issues with this Rv and did not want to tell me. Fools that they are, I would have happily paid for most of the work and just made a minor adjustment to the purchase. It is a 20 year old coach. finally, the "Manager' has commented on my other posts, saying he is unaware of such problems with his dealership and I should call him. He never returns my calls; so he's as dishonest as the service manager and the salesman. Be ware! Do Not trust these people! read more

Not sure why Yelp would suppress my review as I am a customer of Karolina Kaoaches, I bought a 2018 Gulf Stream Vintage Cruiser Travel Trailer a while back and it was a great experience. Being new to camoing with a travel trailer they are always very helpful when I call with questions. We love our camper! read more

We were interested in a huge tri-axle 5th Wheel trailer with 5 slide walls that Karolina Koaches had advertised on ebay. No reserve the auction stated starting at 0.99 . I reviewing the ratings for Karolina Koaches and thought they looked reputable. We waited until the last 15seconds to bid, which we did, and won the 'auction'. We immediately paid the deposit and called Karolina Koaches the next day about arranging a truck to deliver this trailer to Calais Maine as we are Canadians and were planning to bring it into Canada. We had given our CC number to the trucking outfit that was to deliver our trailer to give them a deposit to ensure things would happen right away. Upon trying to make our final bank transfer to Karolina Koaches we recieved a call from them(management) stating they could not sell the trailer for the little the auction had brought and decided to sell the trailer locally instead for more than we had paid because they were not in the business of giving things away. I was told if we were to match the offer they received locally they would continue with the sale to use which i told them was totally unacceptable. Karolina Koaches then offered me $250 on top of my deposit refund to walk away if i did not want to match their 'local' offer. I was told by Karolina Koaches that being Canadian I did not have a leg to stand on legally with them. I contacted ebay and I was told none of their rules applied to vehicle sales as all they did was collect a commission and any troubles i had i needed to deal with myself. i sent a negative ebay review stating the hush money i was offered from Karolina Koaches to walk away from the low price auction. Karolina Koaches managed to get ebay to remove the negative rating because of the way i worded the rating. I really got the feeling when i talked with an ebay customer service manager that ebay collects so much money from these big sales that ebay is not interested in losing any business and sometimes bends the rules to not bite the hand that feeds them. I did open a claim with the BBB in Karolina Koaches municipality and went through all of this with them filed a claim and BBB ended up stating they could not find enough information to backup my claim even though the auction was still recorded with my winning bid through ebay and Karolina Koaches offering me $250 in BBB opinion was a nice thing to do. I contacted a Lawyer near Karolina Koaches facility and was told in order to legally push through the sale and my right to take possession of the RV that i won (as the action states this is a supposed legally binding arrangement, which i find out is not true) it would take about a week of my time and a few thousand dollars. My attitude from the start is if you need a minimum amount for something you should put a reserve on it to ensure you get it. In this case Karolina Koaches took all of their 'no reserve' actions away until recently when i noticed a few starting again. I am also assuming that all of the positive ratings Karolina Koaches receives are from customers who have either paid their asking prices or negotiated a sale price. If you are listing a trailer for $29,500 on your lot and you put it on a no reserve auction and only get $13,500 for it, you should do the right thing, honest and honorable thing and stand by your decision not change it after the fact to suit yourself. Since all of this happened we have purchased both a 5th wheel and 40' Class A from General RV both online and both hassle free. In the end Karolina Koaches sent back my deposit but I wanted no part of their $250 offer to walk away with more than i came with. read more

Seen a coach on the Internet so I drove to the dealership to make a inspection with a check in my pocket. Was interested so I asked to take a test drive and was told it was just too much trouble to bring the coach down, but it was fine because they just took it to the Clemson- Florida State game. Very arrogant and I will not even buy a piece of bubble gum from them read more

This was my first time using Karolina Koaches. I brought my motor home in to be evaluated for a roof repair or replacement. When I called back days later for the status, I was told that it was ready. The roof had been sealed around the openings without providing a quote or options as requested. I then made arrangements to pick up my motor home on a Friday and specifically ask what time they closed(5:00). When I arrived @ 4:40, the gate was locked and no one was around. I made an attempt to contact them, even obtaining the number of the owner through a friend, since I had made special arrangements to pick it up that day. In both cases the, it went to voice mail and I left a message. Had no choice but to find someone else to bring me back the next day. Received a call the next morning apologizing and said they were just tired and decided to close @ 4:30. Never heard back from the owner. Will be looking else where in thee future. The work was a little sloppy but it did not leak after it rained the next day. read more

I saw this company advertising on RV Trader and found a couple of coaches I might be interested in. I went to their website and entered data into pricing my trade in...2015 Cougar Xlite 29RLI..excellent condition. On completion of describing my RV I hit send and got a auto response that someone would get back to me before the end of the day..NOT!! I am a business man/salesman by trade and I don't respond well to a business that doesn't follow through. I might add this is one of a few dealerships in my area. No response by Friday so I called...contacted a man named Jeff told him my story and he took my info over the phone again and said he would be right back. It's now Saturday NOT!! If they don't want to do business...they should call and tell you that. I mean...if you are a potential customer wanting to spend thousands of dollars...on a used vehicle wouldn't you want to do that with someone of perceived integrity? I am going to call back the last time today and force them to tell me they don't want to trade/sell. It's how I made my living for 50 years and I was in Operations first, Sales last....and I always tried to maintain integrity first...Sales last. I don't generally rate a business, but this one deserves it...and some others think so too I see. read more

Friendly people, great service, we love our RV and feel we got a good deal. Our coach was ready the same day we picked it out!

We went through the ebay process and won a no reserve 2004 RZ New Vision Ultra 40' 5th wheel(ebay #181238450461). We paid our deposit within the 24 hour time frame. Called to make arrangements to finish the payment and make delivery arrangements. The owner (Bob) called and informed us that someone had come in off the road and offered them $6000 more than the amount we had paid our deposit on and that he was going to sell to them because of the price difference. He suggested we could increase our price to keep the sale. When I refused he said he would refund our deposit and offered us $250.00 for our trouble. I refused his offer which surprised him. He was really calm through the whole order which led me to believe this was not the first time they have played this game with someone. I am also guessing that most people would accept the payoff figuring that they would be $250.00 farther ahead than when they started. All we want is our 5th wheel that we won fairly and legally and paid our deposit on and they accepted. They really looked to be a reputable firm which is why we took a chance on them being 1500 miles from us. We have contacted both ebay and the Better Business Bureau of SC and they are investigating. Ebay is going to suspend them based on policy violations. Bob claimed Karolina Koaches reserved the right to sell locally if they wanted to and there was nothing we could do about it since we are Canadians. The ebay listing stated and I am cutting and pasting directly from the auction listing " Our units are available for sale locally on our 'lot' and we reserve the right to cancel this auction at any time and sell the item prior to auction end " Notice the prior to auction ending part. This is why they will be suspended from ebay according to the rules enforcement dept on ebay and was of great interest to the BBB. In my opinion this is just bad business practice. My aunt who was bidding on a newmar dutchstar from Karolina Koaches inventory stopped her bidding after my call to her telling her of our experience. Please be careful in dealing with Glen or Bob. Glen claimed to be an owner on our second call to them until I told him I was calling the local BBB. Business practices like this is what is ruining this great country. read more