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    Karnavy Medical Group

    4.8 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Pomona Pediatrics

    Pomona Pediatrics

    2.9(124 reviews)
    3.3 mi

    From the front desk to all the doctors, the entire staff here is so welcoming. The best…read morepediatrician office I have been to. All the doctors are so patient and knowledgeable. And the office is so clean!

    Been taking our son here since he was 3 days old with Dr. Warren. Thought he was alright, seemed…read moregood with children however everything was going well until it came time for the MMR vaccine. As a a parent, I want what's best for my child, I had some concerns with that vaccine and as I raised questions about it he stated if we do not vaccinate our child he will refuse care for my son. I told him I'm not too comfortable just yet putting that into my child, he's barely two years old, what is the rush to push these shots on him and he can't even speak for himself therefore I am his advocate. Dr. Warren dropped us as patients, which is upsetting because we asked him if we can please have a referral to a speech evaluation for him since he's not speaking a whole lot, and he denied our request. It's upsetting because I had concerns on one vaccine , Dr. Warren will not help us at least with a referral for his developmental needs and concerns. I'm not against vaccines what so ever, I just didn't feel the urgency to vaccinate him so young with such strong dosage, and it's my right as a parent to make this decision with my child and they refused us care because of my opinion for my child. It's very upsetting. He stated them as the board of doctors they will drop you as a patient if you refuse to vaccinate the MMR, chicken pox, or some other one. Which my sons has all of them besides the MMR. Ridiculous.

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    Friends of Family Health Center - Lynda and Dominik  At friends of family ontario

    Friends of Family Health Center

    4.4(28 reviews)
    1.5 mi

    As a relatively new patient I have nothing but praise for the "Friends of Family" staff when it…read morecomes to providing quality health care services. When my previous primary care provider retired, who I absolutely adored, I was anxious as to whether or not I would find a new primary care provider that would meet my expectations. The Ontario "Friends of Family" team has not only met my expectations, they have far exceeded them! The staff, from my doctor and her team, the office manager to the front office staff are always kind and attentive. I can always count on Dr. Lacazze and her care team to listen carefully, answer all of my questions, and make me feel at ease throughout my visit. Laura, Heather, Stephanie and Cassandra, as members of the front office team, are nothing less than efficient, and are exceptionally friendly, welcoming and professional. The clinic is clean, modern, and well-managed. I had a recent scare with my insurance coverage. With Heather's assistance and expertise, we were able to navigate through the issues to a successful resolution, which I couldn't have done without her assistance. Her compassion and guidance turned a scary situation into one that was survivable, for which I am extremely grateful. If you are looking for a health care team that is kind, attentive, and treats patients like family, this is the health care team for you!

    I FILED A GRIEVANCE TO MOLINA HEAlthcare against my new PCP Dr. Rochelle Lacaze, because she…read morerefused to give me refills for vitamins, minerals, aspirin, mental health and cholesterol medications. She actually referred refills for these meds to be signed by my NEPHROLOGIST WHO DOES NOT PRESCRIBE such medications. * Grievance Filed: I filed a grievance against Dr. Rochelle Lacaze on April 13, 2026, regarding her refusal to refill my prescriptions for Sertraline, Resuvastatin, Vitamin D, Vitamin B12, Low-Dose Aspirin, and Magnesium Glycenate. I have 16 medications in total. 10 are for kidney related issues. * Molina Healthcare's Response: Molina Healthcare responded to the grievance by contacting Dr. Lacaze, but they did not investigate which medications she refused to refill, which were non-kidney related and 4 of 6 requested were OTC, but Molina HC covers them. * Grievance Timeline: The letter from Molina Healthcare misrepresents the timeline of events related to my request for refills. * First Visit with Dr. Lacaze: On April 9, 2026, I had my first visit with Dr. Lacaze, who recommended 2 follow-up appointments for a mental health assessment and a physical. I forgot to ask for refills, so I asked a lady who was filling in for Maggie, Dr. Lacaze's assistant, for a refill for magnesium glycenate, because I have low magnesium levels. This is OTC, but my nephrologist did prescribe it, because Molina will cover their cost. I had run out, and my next appointment with my nephrologist would be in July, two months away. * Medication Refills Issue: On April 10, 2026, during a phone conversation with Maggie, I asked for additional refills for all medications that had been prescribed by my PCP, the ones that are non-kidney related. On April 13, 2026, I spoke to Maggie again to follow up on the refills. She informed me that Dr. Lacaze wanted to refer my refill requests to my nephrologist. This upset me. I told her again that my nephrologist does not give me prescriptions for non-kidney related medications. I asked her, where am I supposed to get these meds if not from my PCP???? The Molina HC Grievance Response letter incorrectly states that I did not ask for refills until April 13th and that I did not explain that my former PCP prescribed the meds according to their discussion with Dr. Lacaze. THESE ARE UNTRUE!!!! I spoke to Maggie on April 10th, when I asked her for more refills. I explained then that my former PCP had prescribed them. * Grievance Reason: I was concerned about my rights to continuation of care and access to medications prescribed by my former PCP. I called Molina HC Customer Service to let them know that my PCP refused to give me refills, and I asked what I can do about it. What are my patient's rights to continuation of care? The customer service agent apologized to me for having this awful experience. She said she would help me to find another PCP and that she would help me to file a grievance. It was not my intention to do so, but she knew that the refusal for refills of non-specialist related medication was inherently wrong. * Reason for Leaving Molina Healthcare: I am leaving Molina Healthcare due to their failure to thoroughly investigate a grievance regarding medication refills and their failure to make clear what my rights are to continuation of care. If my PCP will not fill my medications that are vitamins, minerals, aspirin, cholesterol and mental health medications; where and from which doctor am I supposed get them? Not from my nephrologist!!!! Dr. Lacaze referred me to my nephrologist for these medications! Astoundingly, Molina Healthcare agreed with her, if they did seek to examine her records of refill refusals. * Lack of Proof: Molina Healthcare did not gather proof from the doctor's records. This seems obvious, because how could Molina allow a PCP to refuse refills for OTC vitamins, minerals, aspirin? How can Molina agree that Dr. Lacaze is justified in referring cholesterol and mental health medications to be filled by my nephrologist, instead of my PCP? *Poor Communication from Molina HC Care Manager: I have a record of one call on May 6, 2026 of a short message from Brenda, my assigned Molina HC Care Manager, who left a perfunctory message, saying, "My name is Brenda. I am a care manager with Molina Healthcare..." and that's all. She didn't say why she was calling. I have no record of calls on May 4th and May 11th when she said she tried to reach me, as stated in the Molina HC Response to Grievance letter. Brenda sounded irritated. Supposedly, she was assigned to help me after I filed a grievance. She did not even mention this in her voicemail on May 6, 2026. * Future Action: I will record calls to doctor's offices to ensure accountability and transparency. I want to record office visits also, but some offices prohibit using cell phones in their offices. I think one reason is for them to have the opportunity for deniability.

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    Friends of Family Health Center - Dominik

    Dominik

    Friends of Family Health Center
    Friends of Family Health Center - Why do I have this bib on? I feel like a toddler!

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    Why do I have this bib on? I feel like a toddler!

    Karnavy Medical Group - pediatricians - Updated May 2026

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