We have been doing business with Auto Plus Auto Parts for years. I always get my wiper blades…read morethere, they are super helpful and don't mind installing them for me, where as the nearby competitor next door laughed at me once and said "Can't you do it yourself?" Our mechanic always has us go get the parts when he works on our two older cars. We always go to Auto Plus because we know we are going to get the correct parts for our car. The same two guys have worked there forever and they know what they are doing. Many of the local mechanics also do business here, so that tells me something. I can usually get a parking spot right out front too. No waiting in line forever, no staff that has no idea what they are doing. Just good, honest, helpful employees.

Friendly helpful service, this is where I always go for anything auto. One time they stayed open a…read morefew minutes after closing to help me out. Convenient location in downtown Mt. Vernon.

I stopped in the Burlington NAPA to get wiper blades for my car. They were busy as usual but I only…read morehad to wait about 5 minutes. The woman who helped me knew my car very well and also knew exactly how to install the new blades, she even came outside in the rain to help me install them. The price of the blades was reasonable, and the best thing, no more squeaky windshield wipers! The Burlington NAPA is always my first choice to go for parts, and knowledgeable help. Thanks again!!!

Every time I go to get parts from this store, They have…read moreeverything I need every time , Nice people and they are fast with the info on the parts and getting the parts . This is the best place to go for any auto parts.

Nice people that work in the store. Good parking, clean…read morestore and parking lot, Fast service, Good place to go.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The Mount Vernon branch of O'Reilly Auto Parts seems to have gone from fair, to horrible in terms…read moreof customer service. I stopped in on a Tuesday morning around 9am, one person working the counter, at least three other booths empty, and two people standing in line. The the one employee that was on the floor was spending most of her time answering the phone, I felt really bad for her. I put my items back on the shelf and walked out, then came back at 11am and guess what? Still the same person working the counter, and four people in line. I put my items back on the shelf and informed another person looking at car detailing items that he would be standing in line for 1/2 hour if he wanted to by that item. I walked out, I don't need to put up with a franchise that can't keep employees. Qualified auto parts counter people are hard to come by and need to be paid accordingly, looks like the Mount Vernon O'Reilly Auto Parts doesn't understand that.

Went into this alleged auto parts store because it is next to Jiffy Lube and I was looking for tire…read morechains...I am clueless about automotive stuff and was hoping for guidance. Ha! One other customer in the place, 3 lazy employees, and not one would respond to my request for help. In addition, my neighbor, who is a great mechanic, was sold incorrect parts to redo his truck brakes and had to back into town on his rare day off. Just shut these places down and call it a day!

I needed my car key battery replaced and wasn't sure how to get it open. The manager greeted me,…read morewas friendly and helped me open it and found the battery I needed quickly. He was so helpful and I was in and out of there in no time. I recommend this place.

Steven is the best and is an asset to the store…read more This this is my second time at AutoZone on College Way; I went at the end of 2022 and I went today in 2023 and each time they were very helpful. Today, Steven took the time to walk me through my windshield wiper choices, but he went the extra mile and helped me For 12 minutes in the parking lot so that I could put them on. He taught me how to do it, (I am newly divorced after 20 years, and I've never had to do it before). Then, when we experienced problems with one of them, he was patient and he continued to help and troubleshoot that with me. I'm very grateful for my AutoZone location.

Most incompetent store employees ive ever come in contact with. I called at 8:55am and had to order…read morethe part which the lady on the phone said if shes orders by 915am it will be there by 945 from Burlington. I said cool let's that. I get there at 950am and she tells me she missed ording it. She had 20 mins to do her job. So she tell me itll be there by 1045am, im outdside waiting for the shuttle "parts truck" to get at 1056am shes comes outside to tell that they dont actually have the part now and its gotta come from bellingham and i can pick it up in the morning. I took 2 buses to get there so i had to leave my dog in my broken truck because i cant bring her on the bus and it now 3 1/2 hours longer then i was supposed to be gone, its getting hot outside "windows are down a little" and i have no part to fix my truck and i live 3 hours away in south pierce county... UN-F-ING BELIEVABLE WORST NAPA #INCOMPETENT EMPLOYEES

It's an excellent place I actually went here by accident cause I was going to go to O'Reilly to get…read moremy battery replacement for my Mercedes but this place is very clean the people were very friendly and they had about a stock which is very important in this day and age thank you for your help great place for auto parts and service

Family owned business. Great customer service! The only local business that went out their way. To…read morefind a hard to find battery! Thank you! You've earned my families respect and support!

I needed an electrical connection for my old John Deere riding mower. My neighbor said "Take it to…read moreNapa auto parts in Stanwood" "They will make the part for you". That's exactly what Brian/Bryan did. He was polite, professional, efficient and quick. Thank you!

The anacortes store employees are stellar. They didnt have the part I was looking for but went on a…read moredays long quest to find it for me. I had given up but they prevailed and called me back with a location, and the price, where I could get it. Exemplary customer service. Thank you!​

I buy a lot of oil and filters from O'Reilly's as a commercial hauler. I find most of the employees…read morehere friendly and helpful. Unfortunately there's one young guy who is ridiculous about recycling oil. Twice I've encountered this employee when trying to recycle oil (which I purchased there). The first time I was told they were full and can't take any oil. I think it was the smile and pleasure he took in denying me? Today he asked if it was pure oil. As an honest person I said there's a small amount of diesel (maybe a cup) in the twelve courts as I drained a bit from my fuel filter housing. I was promptly told he couldn't take it as it's contaminated! For goodness sake that is ridiculous! It's a cup of diesel and I should not have said anything. He then lecturers me about a $10k fine etc. I explained to him that trace amounts of fuel is common in crankcase oil to which I got a lecture about how my engine must have a problem. Almost 900k miles original. As a former engineering superintendent of an oil spill response fleet in Prince William Sound I think I may know a bit more, but that's beside the point. The total lack of listening and immediate negativity just pissed me off. I have no idea what this employees level of education is and maybe he's dealt with people giving him horrible mixes of contaminated oil. I'm not that guy. The simplistic mindset and attitude just irritated me. I'll just do my business elsewhere from now as I don't appreciate lectures especially after spending hundreds of dollars over the years at O'Reilly's the Teton Valley and here. I'm just trying to be responsible and recycle. I've NEVER had an issue doing so for decades. A cup of diesel in twelve quarts of oil does NOT disqualify the sample for recycling per WA State guidelines. See below. Defining used oil What is used oil? Used oil is any oil refined from crude oil-- or any synthetic oil--that's contaminated by physical or chemical impurities due to its use. 10 These materials may qualify as used oil when spent: * Transmission fluid * Gear oil * Power steering Other oil materials may define as used oil if not contaminated with dangerous waste, such as: * Used oil recovered from ship bilge water or wastewater from an oil/water separator. * Used oil recovered from containers holding water and used oil. * Metal cutting fluids without chlorinated compounds. * Free-flowing oil recovered from oil titers, rags, and absorbents. Used oit residuals removed from a collection container and tank. * Mixtures of used oil with small amounts of fuel products like kerosene, diesel, gasoline, or jet fuel that were drained from fuel filters. See additional important definitions in Appendix C. Definitions. What isn't used oil? Materials that designate as dangerous wastesl1 aren't used oil, such a * Solvents like brake or carburetes cleaner, degreasers, and paints and stains (even if they're oil-based). * Ethylene glycol-based fluids (for example, antifreeze). 12 * Materials that designate as extremely hazardous waste (EHW). 13 I just saw the manager's response to my review and I appreciate it. Understandably the business needs to ensure the fluids they receive are compliant with state regulations. Hopefully this will result in a common sense realistic approach.

I have no problem with Carquest auto parts all right well known auto parts store around here and…read morereliable

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.