Danny was awesome, great selection and prices. Made our day and our night. Twice on Tuesdayread more

I bought a hookah from here and they left the hose out of the bag. It was a special hose with a…read moresnake head that I couldn't find anywhere else. When I called, a manager promised he would drive to meet me to give me the hose because I lived too far to go back to the store. Every day that past there was a new excuse of why he could not come meet me. When I bought the hookah I asked the salesman why there was a difference in price of two very similar hookahs and his only answer was "the quality". But was is the smoke quality or the way the hookah parts are made? He didn't know. He was not very knowledgeable. I had to make the decision myself and I had to get on a step ladder to take it down. And when I asked about a coconut shell coal I never heard of his answer of why is it better was once again "the quality". The hookah began to fall apart after three uses. I even had to use tape to close gaps of air because the base did not attach to the stem correctly. Complete waste of $100. Overall they broke a promise and I had to call everyday for a week until I gave up. The hookah had poor quality and they are not knowledgeable about their products. I will never shop here again.

Im in love... great service, and they have a whole out door lounge to enjoy your purchase!!!read more

I bought my first vape from them after the sales girl figured 3 were broken and leaked and told me…read morethe one I was buying and leaving with was ok. I was traveling to Nyc that day so didn't want to break the seal. When I got to Nyc it was dead and empty. I went back to ask for sales girl and a guy told he could help then told me that there's nothing they could do because I left the store with it which I think if they sell a faulty vape, they should replace. They guy didn't even ask to look at it but just said No! So STAY AWAY! from this shop or if u go TRY YOUR VAPES BEFORE LEAVING THE STORE!

Love shopping at this location. Staff is great, especially Michael and Ryan always with great…read moreservice.

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

Highly recommended "BUT DONT BUY THE JELLY BRAND GUMMIES MADE BY NOTYOURBAKERY.com". They have…read moreabsolutely no potency now and you are going to throw away your money.

I walked in to purchase a simple bong. From the get-go, the surly woman at the counter treated me…read morerudely: "All bongs are $200! All!" I have seen ads for other stores for small ones for ~$50. This was mid day and the place was empty. Very poor experience. Maybe because I was an older guy? One star in order to submit this review. They suck.

The gentleman who helped us out was extremely helpful and exchanged some items for us after my…read moregirlfriend thought her liquid was too strong. Overall we had great help and we will definitely be coming back. Excellent customer service!

Stopped in for some CBD pain cream and found one fantastic shop. The owner was extremely…read moreknowledgeable and willing to share his knowledge. The shop has one of the most diverse selection of products I have ever seen. We will definitely be back for any of our head shop needs.

Best customer service! Always have anything in stock. Always a great and easy experience. Stop…read moregoing to other smoke shops around

In love with my new pipe! Great selection of smoking goods & Prices are very reasonable compared to…read moreother local smoke shops. My new go to smoke shop!

Service here was immaculate. Really kind team behind the bar, wish I remembered their names because…read morethey were extremely helpful and knowledgeable! Great location in South Beach, and they have a wide variety of products. Whether it's incense sticks or hookahs they have a lot to offer.

This place is my go to smoke shop in Miami. Everyone who works here is extremely friendly and…read morewelcoming and their product is superior compared to other smoke shops in the area. Don't waste your time with other places, just go to Miami hookah headz! They have everything you need.

Good selection but overpriced I recommend other shops that give you a discount like high tide also…read morethe sales man seemed clueless about the industry and for whatever reason didn't want to give a discount like they always do last time I shop there

**** ATTENTION TO ALL, THIS IS THE SPOT **** Amazing Staff, customer service is hands-down, the…read morebest I've ever had at any smoke shop. Great selection! If they don't have it, they will get it! **** THEY DONT RIP YOU OFF ****- so far the best prices I have seen in Miami. Keep up the great work, I will be back soon! Even my dogs love their products their products!

One of the best smoke shops in SFL! I've came here plenty of times and the employees have been…read morenothing but kind. Great selection for vapes and smoke, and a shocking amount of high quality glass. I'd recommend High Tide to anyone that would be interested.

High Tide has great selection. The prices are a little high but okay quality. The selections is…read morevery large so so if your interested in browsing around or curious in options this is the place to go. One time I bought a very expensive piece and the perk for the water pipe broke the day I bought it I will continue shopping here also they will negotiate or give you discounts.

This is the best Smoke shop in all of South Florida! Not only are they super nice but they are…read moreperfectly stocked with the coolest inventory and priced very attractively. They are located on the second floor of a small shopping strip directly east of the Palmetto expressway on SW 8th Street. As soon as I walked in, I was greeted by the owners son who explained the products to me and helped me pick out exactly what I needed with patience which I really appreciated. The variety of incense is totally the perfect accompaniment to your purchase. With service like this, it's easy to see why people rant and rave about their experiences. I fell in love with the pizza shaped decoration at the entrance of the shop. I love seeing family-owned businesses like this thrive and will happily give them my business from now on. I highly recommend this shop for all your smoke shop needs.

The best vape shop ever! I love coming here, they're always so nice and they have knowledge about…read morewhat you need and want! I love it! Definitely come here and get specials and lots of smiles. Thank you so much for everything.