Karm stores are carrying great items and their attention to detail in running their stores has Definately improved . To top this off shopping there is helping the community. read more

I moved bear KARM almost 4 years ago, and thought it was amazing. Way above average thrift store merchandise, and good prices. About 3 years ago the prices started going up, and up, and up! I also started noticing along the way that the stores were not as well organized as they used to be too. Now, I just laughed and walked out, with little interest in returning. When you can find better prices at a pawn shop that sets prices above retail, something has gone horribly wrong with the thrift store. There is basically no reason to go to KARM anymore... and that is sad! read more

Disgusting prices!! Most items are marked retail prices or much higher. $46 million in sales for 2024. I sense something nafarious going on behind the scenes. read more

I enjoy Karm and the items they have displayed. The prices are fair, can be a little high, but I like knowing I'm supporting charity. Clean and well organized store with friendly employees. read more

they are way too overpriced. they get everything donated free, yet they destroy EVERYTHING they do not sell in a certain amount of time or isn't name brand. They treat their workers bad, and fire them for saying something about their policies online. They had workers offer to take donations they were going to throw away including stuffed animals for children to those affected by the hurricane and refused to let them take them. They destroyed them instead. They destroy the items they are going to throw away so no one else can use them. Yet they are supposed to be a "Christian" organizatio. read more

I was hired as a shift lead. I discovered within a few weeks that the location I worked at, "Maryville" had a management staff that was clueless! Many donations went from the persons vehicle donating, straight to the dumpster! I saw thousands of dollars in Christmas items thrown into those dumpsters. It's not the Christian organization they claim to be. Numerous times I reported certain staff members breaking policies. I was fired? Management is horrible!! Think twice about donating to this organization!!! Think long about seeking employment here... read more

Got some real keepers! Great selection! Will definitely come back!!!! Store is organized and clean

Dis satisfied the prices at karm are all over priced but the west stores are worse and they won't let nobody use restroom

Way Overpriced for used items. Why not just go to a retail store and purchase new items for same price or less with option to return if there is a problem? read more

Karm, I love what you do- but you guys are just WAY too overpriced. I noticed you raised your prices in 2021 significantly. It seems like you're trying to prevent online resellers from making profit, so your charging us regular customers an arm and a leg. $24.99 for an old waffle maker? $39.99 for a fruit bowl? $5.99 for an old Barbie. I can almost guarantee the people in the back are looking online to get their pricing and marking it up. Come on guys, you're just getting shiesty. People aren't always looking to resell the items. Some of us are looking for reasonable prices on USED and donated items. I always donate extra to support your cause, I donate a lot to your company. Please take this into consideration. read more

Outrageously overpriced! Such a HUGE disappointment from our visit in June! $8.99 for a pair of Walmart brand faded yoga pants! Are you serious?!?! Could be purchased BRAND NEW for cheaper!!! Most likely will never return! read more

I made an electronics purchase from Bearden location on 5/20/2023. Employee told me if it doesn't work I can return it with the receipt and proof of purchase within 7 days to any karm location to receive "store credit". It didn't work. I asked my husband to return it to the closest location to us. Which is in powell tn on clinton hwy. The "manager" was rude, condescending and very unchristian like. She would not take it back. Said we had to take it back to the location where it was bought. Showed her the receipt and employee initialed proof of purchase and explained what Bearden employee told us. Nope she said, ain't taking it back. I guess it's back to Bearden we go. I have been giving trunk loads of donations to karm since 1989. I will NEVER donate anything to KARM again. I'm done. read more

The KARM Store in Talbott, Tn sold me an AM/FM Radio Receiver that cost $19.99 and did not work at all. I returned it today and the store manager refused to give me my hard earned money back but instead gave me a store credit. The radio had obviously not been tested before it was sold to me. So, they used me to test the radio for them which was something that they should have done in the first place. It is a forty mile drive for me to go to the KARM Store and now I must keep going back if I ever want to get anything in return for the money that they have blatantly refused to return to me. I am well aware that Goodwill gives cash refunds if they sell something that is faulty. I think the KARM Store should step up to the plate, so to speak, and give cash back when they sell an item that is faulty and that is worthless. KARM, SHAME, SHAME and another SHAME on you and your employees for cheating people out of their hard earned money. When you sell something that is useless and worthless at least have the decency to return what your customer paid for the useless and worthless item. Steve read more

Good stuff but 3-4x the price of other thrift stores. Charging prices like $10-$20 for shirts. Thrift stores should be cheaper because 1. It's used clothes! 2. You have to go digging and find stuff. You can charge the customer for new prices. Goodwill has .99 cents t shirts. Same with Amvets. Karm is overpriced read more

I just left Karm, and I spent $50 on two pairs of shoes, and a T-shirt. This is literally ridiculous. Karm is ripping people off in plain daylight. They get their stuff for completely free, and charge way more than anyone else around. The CEOs claim that they only get a small percentage of the proceeds, but that is false. Look any of them up and you can see that they make more than six figures a year. I feel bad for the workers, because some of them are volunteers, but some of them have this as a full-time job. I've seen some of the workers drive away, and I don't mean this in a bad way, with beat up cars. I feel so bad for them. Most of the time the workers are the sweetest people ever. They deserve so much more than minimum wage. read more

Karm Thrift Store Farragut is one of the nicest, most comprehensive and reasonable thrift store in Knoxville. It literally knocked my socks off! Vintage jewelry, vintage furniture, the best of the best and so so reasonable. It also happens to be near one of the best bakeries in Knoxville: VG Bakery. Their pull apart cinnamon buns are the cat's meow. So, do 2 things at once: buy stuff you don't really really need and eat carbs you don't really really need! read more

Extremely Extremely overpriced. I shop a lot of USED thrift stores. I even shop the Atlanta ones. These stores are way overpriced. In many cases they are 2-3 times higher than a normal thrift store. The Knoxville area seems to need not only a thrift store that has a mission but one that understands that their buyers also are looking to save money and not pay $12 for a used shirt. You would make more sales and have a lot less overstock if you would be more reasonable. It is a two way street. Having a mission is great but think about your buyers also needing a break! read more

I used to love going to these stores for several, quality was great, it's going to feed the homeless, and prices were a little high, but still doable. But recently they have raised their prices to the point of almost being able to buy it for the same cost at Ross or TJ Maxx. They had a shirt that was completely tore apart down the side and they were asking $7 for it!!!! I'm really disappointed and feel like they're not really a thrift store anymore. Shirts $7-$25 they average $11 Pants $11-$40 average $15-$20 Shoes $9 (for really bad ones)-$50+!!!! I'm really disappointed in the direction they are going. read more

I usually find items that I want to buy. The staff is very helpful and pleasant. Prices are usually good but sometimes I find items that I think are overpriced so I skip those. If you find something that you like, get it then because chances are it will be gone if you wait for discount day (I am a senior). read more

Karm store at Knoxville TN. I bought 7 boxes of faux wood blinders a week ago. When I purchased, I asked if I could return when something was wrong. I got the answer that they checked items and made sure they were all alright. Well, two sets of blinders are supposed to be 64", but actually less than 60" and they are useless to me . It is $20 for each set, so both cost me $40. If they already checked item and wrote down it is not actually 64", I would not buy them. Be careful if you shop at Karm! read more

I happened to notice this KARM thrift store while driving down Kingston Pike one day. Shortly after that my husband and I decided to stop in a look around. Compared to my previous experience with KARM (on Kingston) this one is better by leaps and bounds. One, it's much larger. Two, because it's much larger there is a better selection. Three, it's a little pricey. We were looking around the housewares and found the plates, etc to be a little overpriced. But on the other hand, they had a lot of partial/complete sets. read more

DO NOT PURCHASE ANYTHING FROM THIS STORE UNLESS YOU WANT BED BUGS!!!! My husband and I came across the Western Avenue store while returning from a trip to Kentucky. We had been looking for a new living room set and were thrilled to find a beautiful set. We were told that it was brand new and had been donated by a furniture store. We live over an hour and a half away so, considered the purchase over the weekend and decided that we wanted it. It took two trips - around 8 hours total to pick up the pieces due to the size of our pickup. I noticed the ottoman didn't set right and was told it may have been a display model while in the store. 1. The couch had wear on the back where it had rubbed against a wall and a hole in the back of one of the arms. It was also missing one leg that had been broken off and the hinges on the ottoman lid were broken - it was obviously not new. This "Christian" thrift store lied. 2. My card was overcharged when I paid. In return I was told they had a no refund policy and was offered a store credit - for their mistake. 3. There was nobody there that could help load or move the furniture. 4. The worst part was finding that the couch was infested with bed bugs. The second night in the house, my daughter was laying on the couch and was quickly covered in bites. We started looking with a flashlight and found the bugs. I have lost over $600 already on the purchase and now have to spend hundreds of dollars to have my house treated. The furniture is now sitting outside of my house - hoping in the two nights the furniture was in my house, the bugs did not spread. I am mortified. I have an exterminator beginning treatment tomorrow. read more

The prices at Karm are crazy high. And why do they think I would like to donate my change? I hate it when they ask this. One day I'm going to ask them to round down the price and donate some change to me. Karm LLC, yes, they are a business and NO they are not a nonprofit, is so greedy they watch what people buy then increase the price on your next visit. I've deliberately bought odd ball items that were marked cheap then revisited the store a week later to see if they have bumped the price up, and they always do. I'm a small business owner, I have tons of leftover inventory I used to donate to Karm, not anymore. I find individuals or Churches and give them the surplus. I'd rather an individual sell it at a yard sale and make some money to feed their family than to give it to the GREEDY WEALTHY FAMILY OWNED KARM. Yeah, the richest family in Knoxville owns the stores, lol. Just the rich getting richer off the backs of the poor. read more

I have supported the Karm stores in Knoxville, Tennessee for many years by donating and shopping in their stores. The Karm store on Sherlake is the one I have supported the most. But, after last Friday, February 5th I will not donate or shop there again! My husband and I were shopping there when he showed me a package of bullets for a Nerf gun. I asked him the price, he told me $2.99, which was a reasonable price. I found several items and took our items to the checkout counter. When the cashier told me the total, it was several dollars higher than what I thought it would be. I paid and then looked at my receipt, the price on the bullets was $6.99. Which was ridiculous! I was still standing by the checkout counter and explained to the cashier I thought the bullets were $2.99. I explained to her my husband had told me they were $2.99 and since they were $6.99 I did not want them and asked her to refund the $6.99 to my credit card. She said she would have to ask permission to refund the money. Another woman came to the counter, I explained to her why I was asking for the $6.99 to be refunded. She said we can not negotiate the price! I explained to her I was not asking her to negotiate the price, I did not want the bullets since they were $6.99. She took my receipt, called someone and then told me she could not refund the $6.99. I asked to speak to the manager, she said she was the manager. I left very upset and told the "manager" I would not be back! She told me to "have a good day"! They have lost a customer that will not donate to them again and also will not shop their store anymore. I have looked for a number to call to talk to someone regarding this but have not been able to find a number for customer services for Karm stores! read more

Way to expensive . I look at local stores first when I shop , but, most of time, have to have family members that live out of state to shop in their thrift stores for me. Many of these stores sell new and used, donated name brand clothes, great furniture that greatly benefits their community. I had much rather put my money back into my community. The purpose of a thrift store is to help those on a budget buy items they could not afford otherwise. I realize these business's need to make a profit, but, not by inflating prices on all donated items . read more

They steal homeless people belongings from the front of their shelter everyday at 11am. Anything of value gets shipped off to their thrift shops where they charge a ridiculous amount for everything. They are not the non profit they claim to be and do not care about the people in the streets of Knoxville. Do not buy here unless you like buying items stolen from people who have nothing. I'm sure the homeless people would give you a much better deal on their shit if you just came direct to them. Then the money spent would actually help a homeless person! Your dollars spent here does not go to homeless people.. they have TONS of donors and love picking and choosing who's worthy of having a bed tonight and who gets to sleep outside in the cold. They banned me for life at age 19 over one small FAMILY conflict I had there.. I didn't hurt anybody, I didn't break anything still they turned me away for years and I slept outside on the streets where I suffered so much!! I survived though and my voice will be used to call this place out every chance I get!!!! #boycottKarm read more

KARM Thrift Store Chapman Hwy is amazing. I love going there because everything is organized and clean. I was there yesterday (4-28-2017) and was told that they will be sorting clothes by size....how thoughtful. Not only do they sort their clothes by color, now the clothes will be sorted by size. It's so nice to go into a Thrift Store and be able to find what you are looking for without having to search for it for a long time. Keep up the amazing work Karm Thrift Store Chapman. I will be visiting more often. read more

It's a Shame that Karm says they help the homeless & LESS Fortunate,They may a little,But The prices Are completely ridiculous!!-. I'm the Working Poor I live paycheck to paycheck , a single mother and work two jobs, I couldn't even find a pair of work pants there that we're under $15!!KARM YOU DO KNOW THIS STUFF IS USED RIGHT?? read more

OK here is the run down,the good bad and ugly of it all i have worked with KARM for almost a year now i was hired by a wonderful manager who did very good, there was almost no drama no issues very good happy place to work the store began to stress her out and she had to transfer in which caused the retail staff to get a new manager..here's where it gets ugly the new manager has completely removed the old staff and told them they can not come back.There is now constant drama with the upper managing staff and unless you are loved and favored by them they WILL make sure you end up fired here is the run down of it all 1. you're money isn't going to the homeless only 25% of our sales do 2.we are required to turn away any one asking for help with food,water,clothing,shelter 3.we throw away and crush about 45% of the miscellaneous that comes in to our stores in the dumpster 4.i myself have had to tell the ladies in the back things are over priced i've seen some things above retail value. 5. the staff are treated poorly i've had a jacket stolen and then sold in the store,had a manager yell at me for 30 minutes to the point of me being in tears, a little light i had in my locker was ripped off and had my batteries removed from it...and if you try to defend yourself they cut your hours...last but not least there was a manager sexually harassing girls and when corporate was contacted they didn't do anything about it until a fourth girl (who was a assistant manager) showed screenshots. The only good thing i can say is that IF you get lucky with a good manager that's your best bet but according to other employees reviews on other sites that is rare...over all i would not suggest working,shopping,or let alone supporting KARM stores. read more

Last month I took in 4 wheelchairs to Sherlake Karm and a few hours later realized I wasn't supposed to donate one of them. I went back and the manager, Sherry Eubanks, said I had to purchase the wheelchair because it was already "in the system". I think that's ridiculous. Poor customer service. Surely it wasn't processed that fast and even if it was how about caring for your customers! Karm is already overpriced and now I see that they don't provide good customer service. No more donations for Karm! I wish I could give 0 stars! read more

Love this place. Good cause and good deals. Everyone should visit at least once a month.

Karm has always been slightly overpriced for a thrift store. but their mission was worthy, so they got away with it. As of mid January they have discontinued any and all discounts for seniors, military, etc.. unless you sign up for their email. On top of that, the age for senior discounts has risen from 55 to 65. Does anyone really want or need any more junk emails to make it worth giving them your email address? Between the high prices which seem to be more ludicrous every time you go in, the changed discount policy, and the clerks constant HOUNDING for you to "round up" your purchase. I think the best option is for people not to even patronize KARM. They ought to be ashamed of themselves the way this place is being run now. Good riddance Karm... read more

I was back in Knoxville this week and thought I'd swing by here and give it one more chance. I had been in here several times before and only found something once. I don't remember looking at the prices much the previous times I was there but that was because I never really found anything that I was interested in to even see how much it was. This time I was curious and checked out a lot of the prices on various items. I couldn't believe the prices I was seeing on most of the items. Items in the same category were priced differently and overall the pricing seemed arbitrary. New items were definitely priced much higher than used items but used items also had high prices. Some of the prices I saw were dresses for $19.99, capris $14.99 and baby clothes $3.99 (these were all used items by the way). Definitely not priced as I am used to seeing at thrift stores. There were items in those categories for less (and also more) but this was just a sampling of some items. They have sales but either the sales aren't that good or even with the sales the items (if you by chance find something) are still too expensive. Unless the prices are drastically reduced I won't be going back. Also, I realize all the items are there by donation, but I don't understand why after numerous visits I was only able to find something once. I don't have that problem at any other thrift store (donation based). Where is all the good stuff? read more

The selection at my favorite KARM is awesome, but I never buy anything because the prices are outrageous! If I'm going to spend $20+ on a dress I will just buy it new. read more

need to lower their prices after all they get the stuff free its 100% profit. it is not necessary to price everything retail poor people shop there. read more

This Karms stores are getting way out of hand with there pricing. They had a pair of shorts for $25 dollars thwre still hanging there an theyve been there since the start of hot weather no ones going to pay that at a thrift store. I no were feeding the homeless,but give the shoppers that are trying to actually work an make it out here a brake to. Thanks TN read more

I love the idea of supporting thier ministry but I think "Thrift Shop" is a misnomer here. Their price are more along the line of a resale shop. Since they remodeled this location thier prices have increased quite a bit. I keep stoping in but I keep walking out empty handed. I would guess a lot of other people are too because the items I would have bought if they hasn't been priced so high are still there. $21.99 for a purse , $52.00 for a shirt, $13.99 for a pair of used shoes. The selection here is great , they have tons of "good stuff" but probably because no one wants to pay thier prices it sits on the shelves for quite a while. Also, unlike other thrift stores in town they don't ever seem to run sales. Even some of the nicer consignment stores in town run sales on a regular basis. I personally would recommend the other thrift stores In town before I would recomed Karm read more

KTS costs a little more than other thrift shops, but that's okay. The quality of the merchandise is generally much, much higher. You don't usually find clothing, for instance, with the new tag still in it at those other places...because it's gone out the back door. At KTS, those new items actually make it to the floor and they are in good condition. So is $8.00 more than you would usually pay for a shirt at a thrift store, absolutely! But it's $8.00 on a $40.00 shirt, which is a huge, huge bargain. Please note: tag-in new items aren't common. I'm just trying to make a point. read more

My favorite thrift store in Knixville area. I take all my donations here and shop here. I love that my purchases buy meals for the homeless. This is a Christian organization that does SO much for the homeless..They are what charity and goodwill are truly about. Nice staff..clean store..Christian music..lots of new items coming in all the time. They give senior discounts.. if you ask ..any day of week. Also if you get a receipt for your donations there is a 25% off coupon attached. You can also sign your church up and they keep track of your donations and then send gift cards to your church to get free items at their stores. Your church then gives these cards to those in need that come to your church looking for help. Or for church members who have fallen on hard times or are in need. Their prices may be a little high..but it goes to the needy and is a non profit store so I have no problem with prices. God bless you KARM for all those thousands of homeless and broken people that you help everyday! read more

Wide selection of home items, furniture, toys and books here. The store is clean, staff are pleasant and inventory turns over quickly. They have tons of clothes as well, but I haven't purchased any so I can't comment on those. I always enjoy my shopping experience here. read more