I cannot say enough great things about this office! The front staff are so welcoming and friendly!…read moreThe hygienists and assistants are so wonderful and make it such a calm and enjoyable experience. I truly felt like I was being taking care of and listened to the entire time. Dr. Hahn and Dr. Driscoll are absolutely amazing! Fantastic at explaining and providing all the answers you need in an understandable way. I would recommend them to absolutely everyone I know, and have been doing so lol.

I used to hate going to the dentist. I would dread my appointments, but with Rhoades Family…read moreDentistry it's completely different. These ladies are amazing! Everyone in the office is beautiful inside and out. I have never waited more than 2-3 minutes in the lobby before being called back to a room for my appointment, and once I'm in a room, I'm treated with so much kindness and comfort that I forget I'm even at the dentist. Everyone who works at Rhoades is incredibly well trained, gentle with their tools, and they explain everything that is happening thoroughly as it happens. In addition to the amazing ladies who work at Rhoades, holy cow they have top of the line equipment! From the X-rays to the cameras to make molds for crowns...(that's right-no more mushy mold making in your mouth!) they have the newest and best equipment. Bonus-they have every movie every made available for your viewing on the ceiling flat-screen. So if you're feeling like Napoleon Dynamite might be your jam while getting your new crown, this is your place!

I'm in the Army going to the Command and General Staff College at Fort Leavenworth for this year…read more They don't allow us to miss very much class time, so finding a "one stop shop" for my dental needs was extremely important. The dental office on post lost my trust after the dentist there and his assistant (who are super nice BTW) dropped instruments during my appointment to get a temporary crown. Not only that, but after 3 days the temporary crown fell out when I was eating a sandwich (not something that was even that hard)!! Additionally, when I called the Fort Leavenworth clinic about it, they said that having a temporary crown fall out after 3 days was normal! I just don't see that as being the case. All these shenanigans was after getting referred for a root-canal that should've been followed within 3-6 weeks with the temporary crown. Fort Leavenworth forced me into the above appointment 7-8 weeks after the root-canal and basically told me "tough" at their front desk and to "just be careful" with the tooth that just received the root-canal. Needless to say, that's when I started wondering if I could go somewhere else. The on post dental clinic is severely lacking in customer service at their front desk and a level of competence that I'm comfortable with. After calling TRICARE (insurance) for my procedures, they gave me a list that I whittled down to a couple places. I eventually chose Olathe Smiles Dentistry because they could do all of the procedures I needed AND do them all in one day with NO follow-up appointments (pending any unanticipated complications). The dental clinic (Ebony) on post very begrudgingly set up the referral for me. No one likes confrontation, but I am SO glad I put an end to my suffering at their hands. Olathe Smiles Dentistry was great from when I checked in (Ebony screwed up the insurance referral paperwork that Olathe Smiles front desk ladies fixed PROACTIVELY), to the assistants and the doctors. First, I saw Trish who works with the periodontist Dr. McKenzie. She got me x-rays and helped out during my root lengthening. "Root lengthening" really should be called something else because it's when they cut out gums from around your tooth and sometimes grind down bone. I was nervous going in. However, both Trish and Dr. McKenzie were hilarious and their conversations REALLY set me at ease and took my mind off of the procedure. Immediately following that appointment (same day) I moved from one room to another for the permanent crown to be put in. Dr. Rawalt and Benita (I think) were the ones helping with that. They were both great as well! I can't express how thankful I am to go to one place for fixing the shenanigans related to that one tooth. Even with a sore jaw right now, I am extremely relieved to have gotten the procedures done by a staff that was not only VERY customer service oriented, they showed empathy through distracting and hilarious conversation (anthropology, Star Wars, toddler hyjinx...), and they were competent as well as efficient. Thank you, Olathe Smiles team! You all are great. I don't like going to the dentist, but if I have to do it again, I will definitely come back!!! -Captain Stear (US Army)

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Been seeing Dr.Casey since I was a young kid, and she has been the best dentist. Awesome for the…read morewhole family with a wonderful staff.

Friendly dentist and staff. All of my dental work at this office has been well done and painless.read more

Easy and painless appointment! Booking an appointment can be done online and paperwork can be…read morecomplete on your phone. Staff was considerate and friendly!

Great dentist. Friendly staff, quick, thorough. Highly recommend.read more

Had a broken tooth and they took care of me. Their customer service was top notch. They made sure I…read morewas comfortable throughout my tooth extraction. Fully explained step-by-step what they were going to do for the tooth extraction. Completely explained all of my aftercare, and never giving me a printout of step-by-step of how the area will heal. I was in and out in under an hour and in 0 pain.

A year and a half ago, I had my porcelain veneers done at this hospital. The doctor told me that if…read morethere was any damage within a few years, they could come and help me repair it for free. However, a year and a half later, the hospital informed me that my porcelain veneers had fallen out of warranty. Don't give me free repairs. Is the hospital discriminating against Asians or deceiving consumers? The front desk told me that I can choose to report an alarm. Then he began to mock me. The level of doctors in this hospital is not good. Poor after-sales service

This practice was delightful when Drs Alexander and Bevan were there, I was a patient for 14-15…read moreyears. Shelly and Patty at the front desk were a good team always kind hearted. Dentists and hygienists were awesome. Drs Alexander and Bevan retired a few years ago and things have totally changed. This practice is all about the money now and definitely not the personalized service that it once was. They insisted I needed a new bridge and we're incredibly high pressure about how I was going to pay the out of pocket portion. I have found another dentist who I'm very happy with and by the way there is nothing wrong with my bridge three to four years later.

I've been a customer/patient of Olathe Family Dentistry for a few years now and I've been very…read morehappy. But my most recent experience was so pleasantly memorable, I felt compelled to post a review. It was not just a routine cleaning, which have all been fine, but a replacement of old cavity fillings. First of all, I did not feel a THING when the novacaine injection was administered. I mean, seriously, I was sitting there wondering "did he inject the novacaine yet?" before I realized yes he had. And I'm kind of a baby about novacaine in the first place. Secondly, the whole procedure was done smoothly, with excellent teamwork between Dr. Alexander (I hope it's Dr. Alexander and that I'm getting his name right, he's great) and the technician (sorry, I don't remember her name but she's great too, very personable and professional). They had a good collaboration where she could anticipate what he needed next and when I needed to be suctioned, etc. It just went very smoothly. Felt no pain, and it was efficiently done. Thirdly, I needed no adjustment at all. Sometimes with these fillings, it can end up a little high, and your bite just isn't quite right. Nope, 24 hours later I don't even REMEMBER that I just had these fillings done. The bite was perfect on the first try. And you have what you need - tissues, cups, rinse, bing, bang boom, procedure done, you're on your way. Oh yeah, I forgot, you can even eat and drink RIGHT after the procedure is finished. And I did (sorry, I know I said I wouldn't when I was there but I did because I COULD) eat and drink shortly afterwards and had no problems at all. And the staff are great. They're nice to you when you arrive and good about scheduling and great about billing. They listen to you, pay attention, they just do a great job with customer service. I've left physicians practices solely based on the behavior of the office staff even if I like the physician. Not an issue with Olathe Famly Dentistry, they're great to work with. And they accept my dental insurance (MetLife Dental).

I'm disappointed with the staff... very unfriendly. I walked in and usually at most dental offices…read moreyou are greeted with a smile and a hello. The hygienist Missy was behind the desk and did not even greet, actually it was more of a disdained look. They did a good job with cleaning my teeth but when you account for this sort of behavior then you tend to think twice about the business as a whole.

Unlike the previous dentist I picked out in the KC area, this place is clean. The staff are all…read morevery nice and friendly. The hygienist was quite thorough and my teeth were sparkling by the time I left the place. I was a bit disappointed in how brief my actual visit with the dentist was--he's a nice guy, but I saw him for maybe two minutes, max. I'm no dental expert, but it would seem to me that as a new patient, you would spend a little more time with me going over my dental history and giving me a more thorough check-up on my first visit. By far, my biggest complaint, a very serious complaint, is that no one appeared to read my medical history. Example: the hygienist was prepping me for x-rays and not once did she ask me the standard questions you are supposed to ask before you take an x-ray (Are you pregnant?). Not only had I marked on the medical history sheet that there was a chance I COULD be pregnant (you never know!), but I had to TELL her. She even told me that she hadn't read it. Due to the medical history issue alone, I am giving this dentist office a low rating. Service is good, but they made some pretty big missteps.

Hard to recommend this office. Very inconsistent on pricing and maybe it depends on the person…read moreone talks to. Just wanted a consultation with someone. The first time I called and it was around $150.00. Then calling back to confirm my appointment the fee increased to $241.00. No reason could be given, so maybe it was the time of day or perhaps the charges the office had to bring in to cover its operation that week. Obviously, I cancelled. I've have never been to the office but it looks high dollar on the advertising picture and indeed it is. If you don't mind paying just to chat with their "expert" for 10 minutes, then this may be the place for you. Maybe they just want wealthy clientele, so fee "extraction" is easier.

I am a longer term, very anxious dental patient at BluHawk, and after today's experience I want to…read moresing their praises. From the techs to the office staff and the dentists, I have had nothing but great experiences at this facility. They are attentive to nervous patients, kind and helpful in setting up needed services, and just generally lovely. The care is excellent, and they take the time to explain what you need going forward. If you are looking for a new dentist, this is the office you need in your life. They do complex things, like implants and crowns, as well as the more common cleanings and fillings. The location is convenient at 69 and 159th Street. Give them a try - you won't be disappointed!

Moody front desk and billing staff. Every time I go in someone is getting chewed out by the owners…read morewife or the front desk. If you go in avoid them.

I had these guys put a crown on an implant screw…read more After they put it on I was in a lot of pain and could not eat on one side. Went back to a first adjustment. The adjustment didn't work, and I travelled without being able to chew for 3 months. I went back for a second adjustment. They admitted the previous doctor looked at it wrong, and they were able to correct it finally. They also charged me for it!!! I don't recommend going to this dentist, they are not doing a good job, and charge you for corrections of mistakes they made themselves.

If going to the dentist could be considered fun, this is as fun as it can get. Dr. Boyle and her…read morestaff are caring and fun people. It's quite a drive for me at my location in Shawnee, but totally worth it. Her caring staff and workers are the best ! Lovely interiors to her areas & the care is the best. Thank you for giving me the best care I feel I have received from any dentist !

i've always hated the dentist until i came here. they make you feel comfortable and don't judge…read more this is an amazing office!