I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.

We used ERA in Charlton. Pete Retondo was our agent. We had an expensive home to sell and pete was…read moreright there by our side through Tate entire process. We was helpful, Professional-and proficient. Thank you so much Pete!!! Brian & Judy

We submitted an offer that was $32,000 over the asking price and fully understand that sellers have…read moreevery right to accept whichever offer they feel is best. We have no issue with not being the winning offer. What was disappointing was the way the communication was handled. Before our agent was notified of the seller's decision, we discovered online that the home went under contract. Days later, our agent finally received an email stating that "the seller has accepted a much higher offer than yours." The wording and overall tone of that communication came across as condescending and unnecessarily rude. Combined with the delay in notifying our agent, it left us feeling that professionalism and courtesy were lacking throughout the process. Buying a home is one of the biggest financial and emotional decisions most people make. Even when an offer isn't accepted, buyers deserve timely, respectful communication. Based on this experience alone, I would not choose to use this agency's services in the future, nor would I feel comfortable recommending them to others. I hope this feedback encourages more respectful and professional communication with future buyers.

If you are going to have an event for children, treat people with compassion. I didn't have anyone…read moreto help me out when Cuoco & Co. Real Estate in Longmeadow MA held an event to meet the Easter bunny and Bluey. After standing out in the rain for an hour we were rushed in with the staff muttering to themselves about how pissed off they were about the event. My daughter was hesitant to go up to the characters but we were continuously shouted at to hurry up. I myself can understand the incredible wait time was stressful for the staff, but the experience itself was awful. It will not be memorable in any way to my child because we probably spent less than a minute in the actual room with the characters. Having no one to help me, I was not even able to get a picture with my own phone because the woman refused to take one of us. I was told to scan a QR code where I will have to dig through hundreds of photos to find a rushed photo of me and my daughter. Standing behind a family, I overheard that this was not the first time the company held this type of event. Needless to say, we won't be back. The company would probably appreciate that since the wait time was ridiculous anyway ¯\_(ツ)_/¯

We relocated about 50 miles from north-central to west-central Massachusetts and used Red Door…read moreRealty to both sell our home and find us a new home. Christine was our agent for both transactions and did a fantastic job! She assisted us in what was needed to get our home ready for market and drove endlessly to both show our home and take us to many properties within a 25 mile radius around Sturbridge. Since it has been a sellers market this year acting fast was a priority and Christine was always there for us when a new property was listed and we wanted to view it. She was always positive through the whole process and kept us that way as well. She assisted us with advice on the legal process since it had been many years since we had sold and purchased. She did a great job coordinating the successful closure of both properties and suggested a great mover and also local contractors to assist us for needs in the new home. We met one of the co-owners of the agency (Dawn) and she was great to work with too! We would definitely recommend Red Door Realty to anyone looking to buy/sell in central Mass!

From the owner: All of our agents live locally and specialize in residential, commercial and land purchases / sales…read morein Central and Western Massachusetts. We work as a team and pride ourselves on the service and personal attention we give to every client. After many years in the real estate industry, Red Door Realty was started by Dawn Truax and Pamela Mills in April 2016. Since then, the company has grown to include agents Dawn Dyer, Christine Truax. All of our agents live locally and specialize in residential, commercial and land purchases / sales in Central and Western Massachusetts. We especially enjoy working with first time home buyers and have a great team of mortgage professionals and attorneys to assist in every aspect of the transaction.

Not sure how they are as realtors but as far as builders they have to be one of the worst. A…read morerelative had a house built by them. Nothing but problems, cheap materials, major details messed up. The owner does not return phone calls. Shame on them.

From the owner: Lamacchia Realty - Auburn is a full-service, value based Real Estate brokerage that proudly serves…read morethe local area with all of their home buying and selling needs.

We worked with Lindsey on both a purchase and a sale. She was amazing on both fronts! For the…read morepurchase she took the time to sit with us to really understand how we live our lives and used that to help us find a new place that checked every single item on our must have, nice to have and wish lists. She also brought expertise into the showing process from a builders perspective that helped us catch things that otherwise we would have overlooked. This all translated well into our sale, where she did a thorough walk through with us to help identify areas where we could do small repairs or updates with little cost that really helped the home show better. Truly could not have asked for a better partner in this journey!

10/10 recommend working with Lindsey Niarhakos!…read more Lindsey is incredible at what she does. She not only knows the area intimately, but she has a detailed understanding of the various aspects and inner workings of a house. Being new to New England, I found her insight and expertise invaluable. She asked the right questions, took the time to understand my circumstances and wishes, and never made me feel pressured or rushed. Lindsey is professional, kind, friendly, responsive, and no-nonsense. She is deeply connected in the community and a fabulous resource. I could not have imagined a better person to work with while going through the home buying process.