I wanted to leave a positive feedback to balance the www.karenmillen-outletdresses.com negativity being said about Karen Millen. I am not a regular shopper at this store as I can barely afford their clothes but having browsed recently their store in Westfield I fell heads over heels for not one but 2 trench coat, but the store didn't have my size. I tend went online to order these straight away. I received the order confirmation promptly and then a email update saying that one item had been dispatched and they were still looking to locate the other one. Within 2 or 3 days I received the first one and was really pleased with my purchase. That's when I decided to contact KM and came across this website. I quickly panicked about the restocking fee and else mentioned in some of the trail plus the fact that there was no contact number available. I work in the online ecommerce industry and this is definitely against the card scheme rules to not display telephone number for customer to reach their care support team, they should be reported and fined for this by the scheme. That said, with no other choice then contact KM via thir live chat, I then started to query about a. The fact that there is no contact number and b. I enquired about an update for the second items in my order. And all of this was happening between the 23rd and today 27th. read more