I love Tend. I live in Columbia Heights and usually go to the one at 14th and U. I needed to cancel…read morebecause I was sick. I called to let them know that morning and said I could come in, but I was sniffly and coughing and felt like it would not be nice for the staff. They waived the cancellation fee (I see some of you don't like getting charged for cancellations, but try being on the other side of that equation some time... people can be pretty flippant about wasting your time). Anyway, they waived the cancellation but there were no new appointments available there until March (it was Jan 28 when I had to cancel). So I went on the app, and scheduled an appointment for Feb 1, saturday at Navy Yard. The hygienists at both locations have been the best. Great, gentle technique. Friendly and professional. The offices are beautiful and well maintained. The business model Tend is perfect. Let a large company maintain a consistent quality environment, equipment, office management, billing, payroll etc etc. Use that economy of scale to pay staff well and give them benefits. Free up the dentists and dental staff to provide the best service they can and give us a good way to feedback our good and bad experiences. You can have a bad experience anywhere sometimes...but IMO Tend offers the best dental experience more consistently than any place I've been before.

AVOID AT ALL COSTS. I signed up for Invisalign and was told by office manager that if I cancelled…read morewithin 30 days the cost would be fully refunded. I cancelled well within this period because they couldn't figure out a previous billing issue and I had lost faith in their ability to bill accurately. Not only did they not refund the first 50% deposit, but they charged the second half as well! It took me over 3 months and dozens of "Membership Specialists" to get the first half refunded, and they are now refusing to refund the first half. I don't know if they are unethical or incompetent but I cannot speak poorly enough of their customer service and billing department. AVOID AVOID AVOID. I should add that the reason I had the first billing dispute with them is that they recommended I have a deep cleaning, and then upcharged after it was done saying "our estimates are only estimates". Somehow every dentist's office I have been to in my entire life has been able to exactly match their estimate so it does appear they are just attempting to get extra money out of customers - or like I said earlier, totally incompetent at billing.

Dr. Reza and his staff are intentionally committing fraud. They billed my insurance as ortho even…read morethough I've never had ortho or braces done before. Please read the reviews for gentle care dentists.

Very nice very clean office and had very nice People working there. Would recommend took care of my…read moreteeth with care. They fixed my crown

I recommend steering away from this place and regret I went to this place as long as I did. Be…read moreproactive and find a different office. Here's why: 1. I had a bad experience with this process: (1) My tooth chipped and needed a new crown (2) Appoline does a crown here (3) bad pains a couple of weeks later (4) did a root canal at a different endodontist office (5) the endodontist office discovers a gap in the new crown (6) Appoline remakes crown (7) I switch to a different dentist office (too much pain all throughout), they find the second one Appoline did also has a gap and I need to redo it, including a possible root canal 2. the above experience was made worse by the fact the temporary crown came off within 1-2 days whenever I had them. I was told that the temp crown coming off was expected for the position of the tooth and would be charged the next time I had to come in to get it back in. I'm going through the same process with another office on the same tooth and have not had the issue of the crown coming off. 3. Dental assistant and Dentist would squabble over me during procedures. 4. The front desk was not professional. The standard care at this place is not good. There are many other dental offices that take your insurance and have more affordable prices.

Absolutely do NOT go to Apolline dental for any reason…read more I went to Apolline dental 2 months ago for 4 fillings and impressions for a crown following a root canal. The Dr. Virginia Perez-Torrebela was not only unprofessional and rude but almost refused to numb me for my filings. Upon taking my impressions she instructed the receptionist to order a specific crown without consulting me first. I had to get up and let the receptionist know that was not the crown I was hoping to get. The entire procedure took so long I was only able to get two fillings and they told me to come back in 2 weeks when the crown was done to get the other 2 fillings done. Fast forward 1 month I hear nothing from the Apolline. Upon calling them to ask for an update they told me my insurance was denying the claim. I provided them with the info to my secondary provider and they told me they would open a claim with them. Fast forward another month (now two months with a temporary crown) the claim has still not been processed. I am now told that I owe additional money for the crown but when asked to email the amount and details they never email me. I call back two days in a row, once 10x in a row because nobody answered my calls and I was told there was a system issue and the email couldn't go through. Today, as I call someone on the other end of the phone still cannot tell me what I owe but then tells me the receptionist I was speaking to me has been LYING this entire time (his words btw). He tells me this is on her and there's nothing they can do. Apolline has demonstrated that they cannot properly care for patients health as they're dentists mistreat patients and receptionists lie to them.

I have been a long time member and love the care and ease U St Family Dentistry puts into their…read morepatients experience. I also appreciate their transparent pricing and upfront communication.

Let's start with the positives. I honestly keep coming back because of Joan--she does the best…read morecleaning I've ever had! The dentists do their job, and I've had fillings and crowns placed here without any issues. I've never been overcharged, and they normally have availability. Now, what could improve? The place is a bit outdated. The patient seats are missing some cushioning, so after a while, your buttocks starts to hurt. During one of my cleanings, water started pouring out of one of the brushes and I ended up getting wet. So, if you're looking for luxury, this probably isn't your place. The front desk staff can be blunt and doesn't always seem very welcoming, but the hygienists are always very kind.

Are you still seeing a dentist who leaves your mouth bloody and gums throbbing? Abandon the Dark…read moreSide and book your cleaning with Dr. Kristallis! He has the most gentle touch, even as he's scraping tartar below your gum line. I've seen him twice for the standard x-rays and cleanings, and both times I almost fell asleep in the dentist chair. I've had pedicures that were more painful than my dental visits with Dr. Kristallis. He has a calm, friendly demeanor that sets you at ease during your visit. I also have to give a shout-out to his office manager, who helped me figure out my dental insurance and is a delight to interact with. Finally, the office also uses modern technology which allows you to confirm appointments online and sends reminders via text. Thank you Dr. Kristallis for making dentist visits pleasant rather something I dread.

Truly am so thankful I found Dr. Kristallis. After a terrible experience with another downtown DC…read moredentist (who wanted to do quite a few dental procedures that seemed fishy), I went to Dr. Kristallis for a second opinion. Ann, his secretary, is fantastic. She knows her stuff and is ultra friendly. She handled all of the insurance and billing and I had no problem with this. Dr. Kristallis's office was very clean and welcoming. I really liked the hygenist and she was quite gentle, which I appreciated. Dr. Kristallis himself is great! I find that most dentists are quite rushed, but he stopped and talked and I did not feel that he was in a rush to go see the next patient. Furthermore, I was cavity and problem free- the opposite of what I had heard from the previous dentist. I appreciated that he did not try to do non-necessary services to earn an extra buck. Dr. Kristallis & staff are just fabulous. I have recommended them to multiple friends. I have yet to leave a dentist actually smiling and happy.... But I did with Dr. Kristallis. I'll be looking forward to my next cleaning!

First off I want to say that Dr. J is the best dentist ever! It's assuring to know that I can…read moretrust that she knows what she's doing. Dr. J is very informative and makes it a point to provide great service to her clients. She's also hilarious. The staff, ranging from dental hygienists, assistants to the ladies at the front desk, all provide good service as well. I always feel welcomed and they care about my concerns as well as make sure my teeth are in better shape than they were before my appointment. As for booking appointments, it's easy and not so stressful. I can always book an appointment that fits my schedule and if I need to make any change such as coming in earlier, they're willing to accommodate. Also, they have their own chapstick for you to grab when leaving the office! I look forward to getting one each time I visit. For some reason it just makes my visit a tad bit better.

Still shady as ever. I remember coming here years ago and was upsold hard on veneers. They later…read morewere in a rush to get a hh and botched my filling and shaved it down too much on the wrong side when I called out one side was pointy and poking into my tongue. I went home with way too much anesthetics injected into my mouth. It was numb for hours to the point I was drooling and really had to wait a long time to eat as I was warned that it could be dangerous to eat with a numb mouth in case I bit my cheek or something and couldn't feel it. I was so upset I never came back and wrote the previous review only to have someone from the clinic claim that I'm not even in their patient system. Really convenient. Fast forward more time - I receive an email reminder for an upcoming appointment and it says that I cannot email for cancelation and must call in. I called and they are closed on a Friday at 3pm. I did not make this appointment but clearly I'm in their system somewhere. This is ridiculous. I left a voicemail when prompted on the phone to state that I did not schedule this appointment and want it canceled. If I get charged for this, I'll be sure to challenge and escalate this.

Dr. Jaber and her Daisy Dental Team are the best! She and her team are honest, talented, and…read moregentle. Do not hesitate, choose them! Choose her and Daisy Dental! I needed replacements for old, cracked crowns on both of my incisor teeth. This requires drilling the old ones off, providing temporary replacements, drilling those off and installing the new crowns. I put this off for years because I was afraid. She ensured that I was comfortable and made it so easy. Most importantly, they gave me a beautiful new smile with teeth that will last for many years to come! They really cared that that they would look great and that I was happy. They also made the insurance and billing easy. I plan to make Dr. Jaber my dentist for life!

Best dental experience ever. Dr. Jaber is a caring and kind dentist and resolved my issue…read morepromptly. Would recommend Daisy Dental to anyone who needs dental care.

Best dentist in the whole DMV!!! Dr.Thompson!!!!! everyone…read morein the whole office is very friendly and professional !

Absolute professionals here. I've been going here for a few years, and it's the only dentist office…read morei'll go to, even while living in Silver Spring. Today I had the pleasure of meeting with Dr. Thompson who is fairly new here. You wouldn't have guessed it based on how smoothly things went. He was very informative, and efficient with his time. Normally a dental visit can be nerve-racking but this was a very comfortable visit today. Oh, I was also late looking for parking, but they were very accommodating.. Amazing staff and always so helpful. Highly recommend this location. Pro Tip: Get to your appointment a little early to find parking. This is DC, and the street parking can be a bit tricky during the day time. Especially now with outdoor seating locations due to Covid regulations.