My upper eyeliner would not hold, and Debora, the owner blamed me, claiming that a medication that…read moreI stopped taking over 12 months ago was the reason my eyeliner would not take! If such information is important, she should be assessing at intake the medications that clients have taken over the last 12 months, but she does not.
Debora told me that I would have to wait several months and pay $200 to fix my botched upper eyeliner. What nerve! Now I'm stuck looking horrible. And to top it off, she didn't even care in the least. She just had a nasty attitude and raised her voice at me.
I have reported this establishment to the Better Business Bureau. Debora is not only rude, but she also makes up lies about her customers to cover up her mistakes.
UPDATE: Debora simply replies to my post with more lies. I mistakenly misquoted the name of the medication that I used months ago, and I NEVER USED Retin-A in my life. I showed her proof from my medical records of the actual medication I had used. Second, I was NOT using any medication on my face when I came in for my procedures.
Notice in her response how Debora changes from referring to my mediation as Retin-A to adapalene, showing that she is inconsistent and does not pay attention. I told her OVER AND OVER again at the times of my services I was NOT using any retinoids. She stated that the effects of retinoids last 12 months in the blood, contrary to what medical experts state. A simple internet search would indicate that you only need to wait two weeks after Retina-A for permanent makeup. Debora's even claimed she did not have knowledge of all retinoids, and states that it is NOT her responsibility to have such knowledge. If retinoids affect the services she provides, of course it is HER RESPONSIBILITY to have knowledge of these medications!!!!!
Again, as I stated before, if Debora wants to argue that retinoids can affect the quality of permanent makeup for up to 12 months after use, then it is HER RESPONSIBILITY at intake to assess any medications that clients have taken over the last 12 months, but she does not. This is clear NEGLIGENCE on her part!
Since this time, my lower eyeliner has stripped off. I went to another microblading place and was told from the after-photos of Debora's work that Debora NEVER IMPLANTED the ink into my skin, so it was no wonder that my upper and lower eyeliners disappeared. This was evident by the fact that the upper and lower eyeliners were shiny on my skin. In addition, Debora provided me with NO AFTERCARE! So, not only did I have to humiliated by Debora, but I also had to pay over $1000 for a botched upper and lower eyeliner job!
Debora's main problems are her sloppy technique, her lack of knowledge about medications that affect the very procedures she performs, and the fact that does not listen and lacks people skills.
I've also had to return several times for touch-ups on my mircroblading because Kira would continuously miss leave patchy spots in my brows. I would have to ask her during each session to touch certain places that she had left empty. She would take a very long time doing the microblading and told me not to worry about any empty patches, as they would shade in. By the time my eyebrows would heal, they also still be patchy. I asked for MICROBLADING but Kira kept TATTOOED part of my eyebrow. This is what I was coming in to continuously attempt to get this fixed and had to pay $120 four separate times for touch-ups that were utter fails. Now it looks like someone drew on part of my eyebrow with a sharpie.
Debora has since harassed me via email, despite my requests for her not to contact me ever again. I had to block her from my email account. How unprofessional, trying to use intimidation tactics. Debora thinks she is above everyone and can treat clients like garbage. And her services are WAY OVERPRICED compared to other providers in the area.
