In the 5 months we've lived in the area, we've brought our three vehicles here for various large…read moreand small repairs. These people are great! Great service, great value, and above all very honest. I came here for a second opinion because Big O tires in Hollister wanted over $700 in "repairs" to pass inspection for my truck - CAR guys were honest and passed my truck with no BS. I can't recommend them highly enough. Also there's a cat!

It had been nearly two years since I had a vehicle. I researched for two weeks, settled on the…read morevehicle I wanted, then looked for dealers. I didn't want to travel to Springfield, but I would if needed. Tri-Lakes had a model I was looking for, but the day I showed up, it had been sold that morning. Ted looked to their dealership in Kansas City. Same model, same year, lower mileage. Sold. I'm happy. Give them a shot, but show up prepared with knowledge of what you want - sure makes the process easier.

They took my truck in for service and after days passed when it was supposed to be ready, they said…read morethey didn't know where it was and stopped answering my calls and wouldn't return any. I called the sheriffs and within minutes my truck was found. This is the worst ran business in the hist of business. Dont go there for anything.

A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

Had a noise on the front end of my truck. Took it into to A&L, they looked it over and gave it a 15…read moreminute run. Turned out a tire issue. They did this for free and offered me to come back if I thought it still had a problem. Really nice people that are honest and fair. I'd recommend these guys all day long. Thank you!

Follow up is excellent, multiple people devices so everything stays perfectly connected.read more

First, let me say that when you buy a car, you really have to check it out on your own and know…read morewhat you're doing. Even the Best don't find everything. However, this is a low pressure sale and I ended up getting what I think is a really fair deal. I waited a week before the review to make sure the after sale support was as good as the presale. My salesperson Jamie showed me Carfax and went through it. When I didn't know how to lock the axle and use the electronic sway bar they helped me figure it out. They were very helpful. The next morning I was contacted by Jamie as a follow up to make sure everything was ok. I had a problem with my headlights not being aligned and he offered for me to bring it in but I was able to adjust them myself. I wanted the title asa because I was leaving town and I received it ahead of when then they told me. That allowed me to get to the DMV and registered before I left town and they supplied me with all the paperwork I needed to make it easy at the DMV. I feel really comfortable if I had to go back there with an issue.

I recently had my truck worked on here to have a timing belt changed on my Toyota Tundra. Ches and…read morehis team were great with getting the repair done. They were flexible on allowing me to buy the parts myself and also very honest about cost, labor, etc. and honored the pricing they quoted. In addition to buying my own parts I was able to have some additional new parts replaced at the same time when everything was put back together helping me save some more money. They even saved any unused new Toyota antifreeze I bought and pre diluted it for me for future use instead of keeping it or throwing it away. In addition the regular repair they also kept an eye out for any other potential problems that might need attention to very soon. I greatly appreciate their honesty and their flexibility to help a person out. I highly recommend them and will certainly continue to take my truck here.

I highly recommend Highlands Automotive. They're Honest,…read moreTrue to their word and quick service. They squeezed me in and from the Service Desk to the Mechanics everyone was courteous, informative and helpful. I can honestly say one of the BEST Auto Repair Experiences I've had. I'm moving out of state and wish I could take them with me. They are more than Fair on their pricing and labor.

Went here to have an aftermarket muffler installed! Freindly service and Bruce the mech did exactly…read morewhat I wanted done without being told. Highly recommended for the locals in the tri lakes area!

this is the only repair shop that i trust, i was told by a…read morebig name auto shop in branson that i needed an entire rear end replacement for my truck. i took it to branson auto sales for a second opinion. turns out it was just a bearing, they fixed it quickly and for a fair price and it stayed fixed ( the other place always needed at least 2 tries). thanks Eldon and crew.

This dealership was by far the best car buying experience I've ever had. Dave was so helpful and…read moremade it stress free and he also had a great sense of humor lol something that really makes the stress level in this type of situation very minimal. I would recommend this dealership to anyone and especially Dave. I'm sure they are all quite amazing people there but Dave rocked it. Thank you all so much for getting me into my new car so quickly.

Great place and great cars!! They will always take care of you and treat you just like you're…read morefamily!! 10 out of 10 would highly recommend!!!