I recently had a very positive experience at Stone Mountain Volkswagen. I saw a used Mazda which…read morethey had listed online, and I met with Amish Patel to test drive the vehicle. I decided to purchase it as a surprise birthday gift for my daughter. A few items on the vehicle needed to addressed before we took possession. On the day we arrived with our daughter to pick up the car, Amish had the car set up with one of the big bows, so we were able to surprise her. Amish even videoed us surprising her. The repairs and items that needed to be addressed were all completed, and well done. Even though I came in to purchase a used vehicle, and not even a used Volkswagen, I was treated with all the time, attention, and respect, as if I were purchasing a brand new, top of the line Volkswagen.

I have been a loyal VW customer for almost ten years, having owned two Tiguans, and I am usually…read moresatisfied with their service. This time, however, I was disappointed because they did not honor the oil change coupon advertised on their service page. I got in touch with the Business Manager via email to address the issue. The Business Manager proved highly responsive and quickly solved the problem to my complete satisfaction. For this prompt response that reflects positively on the leadership of VW, I give five stars.

Worst experience of my life. Please have someone check your vehicle out through and through and…read moreplease don't let anyone there tell you that you have a 30 day lot warranty.

Quoted lower price on Autotrader then increased price by $3000. Wasted a drive could have disclosed…read morethat prior to me driving there. They also had a deposit on the vehicle & was still interested in selling to the highest bidder.

My review for Queen Motors is long overdue. I remember I didn't want to write one right away…read morebecause I wanted to see if I would have any problems with my vehicle, but time has flown by! I purchased a vehicle from here a few years ago. I was nervous about buying from a small dealership where you'd pay straight cash because I'd heard it's always best to use a well known, large dealership. However, the car I was purchasing was double at big Honda dealerships. When I purchased the vehicle, I did notice an issue and took it right back. However, Queen Motors had no issue with fixing the problem. I do recommend Queen Motors. My car runs great, and I have no complaints. I do wish they would have washed it for me when purchasing it. The car wasn't dirty at all, I just wanted to drive off the lot with the tires shining, etc. But hey, you get what you pay for. As with any small mom & pop dealership, just make sure you go to a mechanic who can check the car out, and you'll be fine!

Bought my son his first car from here and it's been 6 months since. Perfect experience and i've…read moreworked for big name dealerships before and this was an easy going purchase as well as the car being in great condition.

Please, please, please, do not purchase from this establishment if you are not prepared to take the…read morevehicle directly to a trusted mechanic and pay additional money for whatever repairs may be needed. These gentlemen were not forthcoming with the vehicles issues, and after swindling me out of a down payment and extra 1,000 to the price of vehicle, they just take your money knowing stuff are wrong with cars

I purchased a 2012 Chevy Malibu on Wednesday August 14th for 3200$ by Friday the check engine light…read morehad come on. I was told the cars engine and transmission were in great condition and road ready. These men sat in my face and lied about the condition of the car with my 6 month old daughter in my lap KNOWING I was purchasing this vehicle to get my daughter around. With the car being used I paid 500$ for a tune up which included an oil change, radiator flush, new spark plugs and coils. This did nothing. The car would not even accelerate. I lost out on 3700$ in less than 3 days. I contacted them about the check engine light and I was told by Frank( the owners brother and business partner ) that the owner was out of the country but would be returning Saturday at 2pm & to call then . I called the owner from 2pm-11pm and was ignored. I finally spoke with owner Tuesday morning and was told he had just returned from Canada and would call me in an hour when he returned to the offic. No call back . I eventually had the car towed to the lot and he was not even there. It took 2 hours for him to arrive & admitted the car was not road ready and had mechanical issues previously. He would not give me my money back or another vehicle he simply walked off and left me and my daughter outside in 95 degree weather. DO NOT BUY FROM THESE PEOPLE! They sell junk cars that look good on the outside but TRASH on the inside. They are complete SCAM ARTIST! I worked so hard to save this money up only for it to go to waste. I pray this doesn't happen to anyone else! The owners name is Festus Fapohunda & his partner/brothers name is Frank.

HORRIBLE! Do not buy anything from these crooks they sale junk cars and over charg for them!…read moreCharged me for title and registration fees but didn't even put them in! CAR STARTED GIVING ISSUES THE SAME DAY OF PURCHASE!

Buyer Beware! The Price of the vehicle is almost Doubled once they add the High Interest Financing!…read moreThe car I purchased had No CarFax data that's definitely a Red Flag! They Wouldn't do the Deal if I didn't accept the Overpriced Warranty, which U should Never Buy thru them...The Car needed Detailing and the rear wheel bearing hubs that they wouldn't repair or discount! I can't believe they're still in business! Plz take your money and business, elsewhere! You've been Warned! LH

i purchased a vehicle from these peons 2 years ago, my car was broke and they promised to fix it…read morethey never did and tried to send me to a random chop shop that they in business with that don't know how to fix a car either, I got 50k+ in receipt from havin to a fix a car that I didnt do any of the damage to and ofc magic motors claim they can't do anything to help per usual . they are hands down the worse and I mean the worse dealership in the state of Georgia and I wouldn't recommend even buying a skateboard from them bums , the skateboard would be broke to they can't do anything right , they some greasy bitch ass car salesman and they got nothin but broke clapped ass shit on they lot.If your reading this , idc what car you lookin at , gettin from somewhere else and they in house mechanic , I don't even see how he even qualified for the job but then again it is magic motors but the term " mechanic " dont go along with them . I'll never buy nothin from these con artist on the side of the road and yall need to be outta business immediately . They don't even deserve the one star. I got the receipt for everything even the phone call recorded saying they was gonna fix it but ofc they can't do shit right , fuck Magic fuck ass motors

Don't do work for this guy he bounces checks on you and doesn't hold up for the money.read more

If I could give this 0 or negative stars, i most definitely would. This man sold a car to me with…read moreno tag and title back in 2015, he cashed our check and we never heard from him again. I am having so many issues now, paying a loan for a car I cant drive, had to get a title bond for the car and now having to pay over 2000 in taxes on the car. It's ridiculous. Definitely am Filing Charges

Please look at the real reviews and not the ones they make thereselfThis place is an absolute scam…read more I bought a car from this dealership that they swore up and down was in excellent condition. Not even a week later, the engine completely gave out. After taking it to a trusted mechanic, I was told the motor was in terrible shape and should have never been sold in that condition--especially not at the price I paid. The dealership clearly either didn't inspect the vehicle at all or worse--they knew and sold it anyway. When I contacted them to resolve the issue, they were completely unhelpful, rude, and unwilling to take any responsibility. It's obvious they only care about making a quick sale, not about being honest or doing right by their customers. I feel completely ripped off and misled. Avoid this place like the plague unless you enjoy being lied to and stuck with a worthless vehicle. I wouldn't recommend this dealership to my worst enemy.

This place is definitely a joke. If your intentions are not to get scammed by a car dealer which is…read morealready a difficult task due to all the dishonest car dealers around this one has got to be the absolute worst. They included tags in the deal and refuse to provide them. It has been several months with no recourse or even a bit of consideration. I have had to reach out to a lawyer to try to rectify the situation. If you are not looking to spend extra money on a lawyer, I wouldn't stop here these people are a scammers and a big fat joke!! Totally worthless!! I wish I could give 0 stars because they don't deserve not a one!!!

I have a 2021 Honda Pilot. I've been having Carey Paul do the routine oil changes and tire…read morerotations. I've had three service visits so far at Carey Paul. The last one had a puzzling line item "115 BG MOA" billed for $17.50. I telephoned my service advisor to see what was up. This is a BG brand Motor Oil Additive, part number 115. The shop calls it a motor oil "fortifier. " Apparently all oil changes now get this additive, at Carey Paul. I get high-quality Honda-branded synthetic motor oil. I don't know why I need a "fortifier." It gets worse. I checked my owner's manual. Page 408: "Your vehicle does not require oil additives. In fact, they may adversely affect the engine performance and durability" The reason I have my new Honda serviced at an authorized Honda dealer is to give it the best care. Factory trained technicians, Honda-approved parts, etc. So I wonder why is this dealership doing something Honda specifically does not recommend (actually cautions against)? I sent a letter to the service manager three weeks ago with this very question but have received no answer. I asked the service manager to allow the customer to opt-in for this additional service, if they want it. I was not given that option. So if you want your Honda maintained to specifications given by Honda Motor Corporation, avoid this dealership.

Terrible customer service and a complete lack of respect for the customer's time at the Honda…read moredealership in Snellville. I spent two hours waiting while they 'ran numbers' and did paperwork for a specific car. After the whole process, they told me the car had already been sold. If it was already sold, they should have told me from minute one. They play games with people's time. I do not recommend this dealership at all.

Doug was recommended by my wife's colleague. I can't express how easy and straightforward he made…read morethe car buying process.

From the owner: Buying an automobile for most of us is a big decision, and let's face it, not always fun! I act as…read morean independent consultant in the process, searching to find your wants and needs direct from wholesale. I also offer trade in opportunities to move your unwanted cars. I do this, unlike most brokers, for a flat rate. No percentage of the cost of the car, no exotic only lists, just a flat fee. We also offer pre and post sale inspections for all automobiles, emissions testing pre sale, transparent pricing, tag processing and registration. No more lines, no more surprises. We often process 60 cars a year, minimal compared to dealerships, but I promise the personal touch that you will not get with a car vending machine company. In 8 years we have a 98.1% positive rating from our customers, not perfect, but pretty close. Looking for a car, want a fair deal, tired of the dealership games that ALWAYS come in the dealers office, give us a call, and a try. There is a difference!