Sales staff and delivery drivers are awesome. Had appliances delivered on a Sunday!!! The guys…read morewere very, very nice.

From the owner: American Freight Furniture & Mattress in Elyria, OH is a warehouse furniture store! We sell…read morefurniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, & beds. You get the best for less when you can purchase high quality products at closeout prices and avoid paying for fancy showrooms and displays! Shop with us for great savings on furniture & mattresses. Lowest prices guaranteed. Same day local delivery. Take it home for $50 today!

We came in there to shop for a mattress.. And the gentleman came out right away and greeted us very…read morenicely.. Showed us what he had.. And we explained to him what our price range was.. So that's a nice mattress and headboard, and we were very satisfied.. Nicholas did an excellent job and a very nice gentleman.. Thank you, nicholas for your great customer service..

I'm so impressed with the service I received from Shaun and customer service. I bought a mattress…read moreand received a free adjustable frame. After only having the frame a short time it broke, on a Friday at that. Within 2 days they were able to schedule a delivery of a new frame at no cost no questions asked. Just pics sent. I got an upgraded adjustable frame and it was delivered 2 days sooner than promised. I was only 5 days on the crooked frame. I'm extremely pleased. I Would recommend this company to anyone.

We are in the market for a new mattress for our new home. We have never purchased a mattress…read morebefore-we've always just had hand me downs from family. We decided to stop in just to get an idea of prices. Marty was extremely helpful in explaining all of the different kinds of mattresses and box springs they have in the store. He allowed us to take time to test out the mattress. They had a disposable sheet we could use so we could lay down on them. He wasn't pushy and encouraged us to shop around. We told Marty we will most likely be back next week to purchase a mattress. He was kind enough to print up a quote for us so we could get an idea of the total with the matress/ box spring set and delivery.

The I was wouldn't listen to what I was or it for some reason, although it was clear. I asked…read morefor a specific height mattress, a medium firmness and then I asked for solid foam or hybrid. She is the only one who insisted that a bed with foam and coils was not necessarily a hybrid. Etc. etc., etc. when it came to the foam. After trying to communicate several times, I finally hung up.

Showroom visit I had…read moreseen commercials on the tv and decided to check out their store location. I enjoyed the experience with no interaction or pressure from the sales team. I thought their prices were reasonable and they have clearance section in the back of the store. I brought my daughter along and she loved that they had a little snack area. It kept her happy while we looked around.

Do not buy furniture from this store! The delivery guys were late and caused us to miss our…read moregranddaughter's graduation party! One of the chairs to the dining room table was not on the truck. One of the other chairs was damaged and one was lop sided! The table itself did not connect correctly in the middl! They offered to replace the dining room set, but there was a lot of confusion as to when they were going to deliver! The bedroom set that we purchased has a horrible chemical smell! Horrible experienc!

There is no where in Ohio where you will get customer service like you will get from here. I am…read moreblown away!! Why there is such a lack of customer service every where we spend our money now adays, it's fantastic to be able to be able to find a place where every detail from your specific needs down to the little details.. to the price... Angela who spent almost 2 hours ensuring that my purchase would fit my exact budget to Brandon that spent two hours trying me out on every bed until I found the one that fit my needs... i was not an easy customer due to the medical issues I have..i needed a bed to finally be able to sleep without constant pain... to have them help every detail large and small.. no matter how long it took.. they did it.. and did it until I was leaving with a bed that I am going to be comfortable in.. pain free in and within my budget by the penny!! Superior service!!! I honestly would never go anywhere else ever to buy a bed and every one I know will know will know if they need a bed.. that's who I'm sending them to for sure!!!!! You guys are absolutely 100% hands down.. the people that should be training other people in customer service how to do their jobs.. you've raised the bar in service and I can't thank you enough!!!!

I wish I can give them 0 Star. Hassle return policy and…read morewasting your time. There is some companies trying to make money and servicing the customers the best way like Costco, and there is companies trying only making money and don't care about customers like Mattress Firm. I bought Beauty rest King size and after 4 months sagging , my weight 205 LBs. - They have only 120 days return policy and they will charge you to send it back. - the will charge you restocking fee 10% if you need an exchange or 20% to return it. - delivery people will deliver it for you in the entrance or garage and will charge you extra $100 if you need specific room. - the mattress sagging in my case and I spend almost 2 hours taking pictures and open a warranty case to file a claim and took 5 days for them to inform me the the sagging within manufacture range. Note: I have the same brand for 11 years now in different room and its in excellent condition. Save your time and money and buy your mattress from Costco, free shipping in any room you want and free return policy even after a year, and it will take you only 10 seconds to order a return. Not recommended at all.

Poor poor service...they informed me after I had the bed set delivered that it couldn't be set up…read morewhere I wanted it (upstairs). Wanted me to spend more money on split box springs. I tried to explain how to easily set up/take it up the stairs, the set up guys was incredibly rude and wouldn't listen at all. Ordered another box springs from another company they got it up the stairs with no difficulty at all, even went as far as to set up where they refused. Would stay away, still waiting on refund from them for the box spring that wouldn't "fit"

From the owner: Mattresses R' Us & More offers a wide selection of mattresses, box springs, bed frames, adjustable…read moreunits, lift chairs, furniture, bedding accessories and more! With multiple locations serving Elyria, North Olmsted, North Randall and surrounding cities. We are family owned and operated and dedicated to providing the highest quality of products & services. Layaway and Financing is available. Call us today at 216-510-5951.

Great customer service! I saw a sectional and sofa table online that I wanted to purchase. I called…read morethe store and Brent took care of me. He kept me informed on when it would be shipped to their warehouse. The day of delivery, I received a phone call, text message, and email informing me of my one hour time window for my delivery. I also receive a text message when they were five minutes away. The delivery guys were very professional. This was my first time making a purchase and I will definitely be returning. Thank you Dewey Furniture for making my purchase and delivery stress free!!!!!

I was under the impression Dewey was expensive. Imagine my surprise when I saw prices as low as…read morewhat I was looking at in Cleveland and better quality!! The customer service at Dewey was amazing!! We were kept informed of production through phone updates which were greatly appreciated! I can't say what a great experience!!