I have been going to this practice that used to be owned by Dr Rao for about 20 years. It is now…read moreowned by another group. In May of this year I went to get a new partial not covered by insurance. They gave me a price and took a deposit for exactly half of that. I paid the balance they requested on the day of service. After that a new manager and staff said I owed another $1,200 but said the entire staff I dealt with had been fired and they had no notes or computer entries saying they had given me that price. It was my word against theirs. The receptionist was incredibly rude and District Manager was nice at first and then turned nasty when I asked for documentation. I have filed a complaint with the Attorney Generals office for unethical practice. After 20 years of being a patient there it was unimaginable that they would do that even though they are new owner. This place is a scam.

they are terrible, they dont back up thier work , had a bad very bad experiance With them And I'm…read morenot the only one As I heard yelling and screaming when I was there a while back I am now seeking counsel

So, how does one rate an establishment that as a general rule has a negative stigma? After all, "I…read morelove my dentist visits and I always look forward to my checkups and cleanings", is a statement said by no one...not ever. But, I can say that my family and I have been patients for 5 years now and we've never had a negative experience and have always been treated well. The staff is professional, friendly and they are truly dedicated/careful in all they do. No complaints at all. So, I guess that about says it all. I'd recommend Marcellus Smiles for all your family dental requirements.

After moving from New Mexico to Skaneateles last year, I had to find all new healthcare providers,…read moreincluding a dentist. Called to make an appointment at Marcellus Smiles and was thrilled to hear that I didn't have to wait weeks to get in. The receptionist, hygienist and dentist were all super professional and made me feel welcome and comfortable. Their offices were clean, modern, nicely decorated and well-maintained. Had my teeth cleaned and x-rayed. It was a pleasant surprise to find that both dentists were women! How wonderful. I would not hesitate to recommend this dental practice to anyone, anytime. Glad I found them. And look forward to seeing them again.

Who likes going to the dentist? If I were a betting man, I'd say nobody. But Dr Kate Rao at least…read moremakes it beareable. I'll be honest...I hadn't been to the dentist in about 10 years, for many different reasons. Recently, I had a tooth break that was causing me a ton of pain, so I gave in and finally decided to go to a dentist. I did a Google search for what was near me, and Dr Rao's office popped up. I'm glad I went with her. After not going to the dentist for a decade, I KNEW I had some issues. When you don't go for that long, part of the anxiety of going comes from feeling as if you'll be judged or questioned about why you hadn't been. Dr Rao's staff did nothing to make me feel awkward or guilty about not being to a dentist for years. I believe Dr Rao's exact words to me were "you're here now, and that's all that matters." Her staff is friendly, and she herself is very personable, but she's also honest and straight to the point about what you need/don't need done. Another part of anxiety that comes from going to the dentist is, much like any service you pay for, you worry that you may be charged for services you don't need. Dr Rao alleviated those worries for me when she told me that there was a very expensive procedure that I COULD choose to do, but she did NOT recommended it or feel I absolutely needed it. She could've told me otherwise, I would've known no different, and paid a lot of money, but she was honest and straight with me. I've been to her three times now and have never felt any pain after a procedure and feel very comfortable with her, and that's an important part of choosing a dentist. She makes you feel comfortable, is honest, personable, friendly, and most importantly, good at her job. I'd recommend her services to anyone.

Takes every measure for patients' comfort, makes sure they know all of their options and understand…read morethe procedures they need. Knowledgeable and talented- because of her people are always complimenting my teeth and I feel so confident with my smile now! Staff is friendly, office is comfortable and clean. I wouldn't go anywhere else.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

Office staff are great to work with, appointments are on time and without issue. Dental care and…read morepatient experience is great! Highly recommend considering if looking for a local dental practice.

From the owner: ndividualized Dental Care At Skaneateles Dental Associates, our mission is to provide the highest…read morequality dental care for all of our patients in a professional manner. Working as a team, our goal is to create an attentive, patient-focused environment. Skaneateles Dental Associates has been located in Skaneateles since 1981. Let us put our experience and compassion to work for you. Experienced Dental Professionals We offer broad array of services. Our team has the professional experience to realize that there is no such thing as one-size-fits-all treatment, so we never use a one-size-fits-all approach to your dental plan. The Latest Treatments We provide quality and personalized oral health care using the latest dental technology. By using the latest research and tools, we make sure your time with us is as comfortable and as efficient as possible.

The staff is friendly. The hygienist is friendly, highly professional and provides an excellent…read morecleaning.

While the staff was pleasant and professional, I would not let Dr Hogan work on me ever again. He…read moreapplied a veneer to my front teeth after I had explicitly told the office I did not want this procedure. As he applied it, he stated to his dental assistant "I want to see if it changes/hides the stains". Years later the treatment is wearing off and my enamel is now ruined, all because he wanted to see how it would work.

Everyone one is so so nice and so amazing gentle and friendly for nervous or anxious people. The…read moreapp is so fun you win free rewards and gift cards by doing your tasks

Very knowledgeable, caring,patient and understanding. Short…read morewait time and I am hard to work on but he is patient and cares about each person