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Kanso Milford

1.8 (5 reviews)
Open • 9:00 am - 7:00 pm

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10 months ago

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1 year ago

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Jane S.

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1 year ago

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2 years ago

Love it so far ! Clean and stunning ! Highly recommend if you looking for a simple way of living but nice touch !

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1 year ago

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Ask the Community - Kanso Milford

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The Groves at Milford

The Groves at Milford

(11 reviews)

Having lived here for a year now, I am ready for a change but unfortunately staying for another…read moreyear (because well, moving stinks). My biggest issue is the maintenance (or lack there of) with the property grounds. The roads are HORRID. New potholes every month and they are patched very poorly or not patched at all. There are NO stop signs along the property so you always have to be on the watch for people taking turns without signals or stopping. There is definitely a shortage of trash cans/doggy waste bins around the property or they are always overflowing with trash, literally. The apartment was extremely clean and well-kept when we first moved in so no issues or complaints there. Love love love the in-unit washer/dryer so that was a big selling point. But beware - you can hear absolutely everything from your neighbors and others in the building. We have had several issues with our neighbors and no matter how much some of us complain to management it seems as though nothing has changed (of course they can't control others' behaviors). The office staff is amazing though - they are always ready and willing to help and are very prompt in returning calls and helping you out. The maintenance staff answers calls and requests quickly but watch out for them in their carts - I have witnessed several of them almost hit people/pets/cars because they are flying around the property so fast. I see many dogs cower in fear anytime they even look at the carts now. It is a good apartment complex for a short-term solution, but not a place I could live in permanently or would recommend to people who don't like kids, because all you hear all day is yelling and screaming, and it seems as though a lot of cars have been vandalized recently.

My year living at The Groves in Milford was, in my experience, the worst year I've ever spent…read moreliving in an apartment complex. You pay luxury prices to be treated terribly. We spent the whole year complaining about the unlivable heat in the apartment (due to living on top of the boiler room), spending huge electric bills to counteract the heat, having to use AC units year round, and dealing with disruptive neighbors around the clock. I could go on forever about all of the awful experiences I had living here, from children running loose in the parking lot asking me for money to buy bikes, to management being impossible to contact unless you're lucky enough to go to the office when they're actually in person. However, I only have so much precious time left on earth. If you're moving to Milford, go ANYWHERE ELSE!! This place is not worth it for the treatment and experience you will receive.

Windsor at Hopkinton

Windsor at Hopkinton

(9 reviews)

Josh: Maintenance Manager/Windsor if Hopkinton MA Josh is a…read morevery professional and detailed oriented personnel. His professionalism and customer service aptitude are outstanding and so far the best experience I had since residing at Windsor of Hopkinton MA. Josh listened to my concerns and approached the issues, then guide me through the pros and cons of the heating system. I moved in the apartment one year ago while living with no heat in half of the apartment but Josh made my experience so welcoming ! I wish I had this experience when I first moved in then I would not have all these anxieties while living at Windsor of Hopkinton MA. Thank you Josh! I hope the rest of the team observed your professionalism and passion to be of service which enables residents to feel at home!

I moved into Windsor at Hopkinton in 2022 and will be leaving in 2026. Over the course of my…read moretenancy, my experience has been deeply disappointing, and I feel it is important to share this review for anyone considering this community especially families. Maintenance services are adequate at times, but consistency and urgency are major issues. On two separate occasions, the air filter in my apartment was left unchanged. One of these incidents caused the AC unit to trigger an alarm at 3:00 AM, waking both my newborn and I . Despite the urgency, no one arrived for nearly two hours to resolve the issue minding you the alarm was still going off. Additionally, I experienced a bug infestation that required my apartment to be exterminated twice. I have never lived in any residence--apartment or otherwise--that had roaches or similar issues. After speaking with multiple neighbors, it became clear that this is not an isolated problem; there appears to be a widespread roach infestation throughout the property. Repairs are often handled with little to no urgency. At one point, my apartment key stopped working, forcing me to leave my unit unlocked for three days whenever I had to leave. This was a serious safety concern, yet it was not treated as a priority by management. The apartments themselves are poorly constructed. During the winter months, the units become extremely cold, regardless of heating efforts. Police are frequently called to the property, hallways often smell of trash and animals, and there are no security cameras monitoring the parking areas. When my car was hit, there was no footage or accountability. There is also a high likelihood of vehicle break-ins. The leasing office experience is particularly frustrating. Staff members often provide conflicting information, and it is difficult to get clear or accurate answers. Transferring units is unnecessarily complicated and stressful. When your lease ends, tenants are given very limited and expensive options: * Re-sign for another full year * Pay a $2,500 lease termination fee * Or go month-to-month for over $4,000 per month If you request a unit transfer, there is an additional $2,500 transfer fee, and tenants are required to undergo a new credit check and screening, regardless of how long they have lived in the community. Once notice to vacate is submitted, it cannot be rescinded. In my case, I experienced a personal emergency and needed to remain in my unit after giving notice. I was informed that my apartment had already been re-rented within days. Management stated they could ask the incoming tenant to move to a different unit with the same layout; however, this seemed unlikely, especially given that another identical unit was already available for the same move-in date. Ultimately, this situation is leaving my baby and I without housing, which was extremely distressing. Tenants are expected to return units in their original condition, which is reasonable. However, management also offers paid cleaning services to restore the unit to "move-in condition," raising concerns about whether apartments are properly deep-cleaned before new tenants move in, or if minimal work is done before repainting and re-renting units. I was a responsible, quiet tenant who caused no issues and rarely complained. It is unfortunate that I feel compelled to leave a review like this, but residents are paying significant amounts of money for housing marketed as "luxury." Voucher or not, tenants should not be treated this way. Those using housing vouchers, in particular, appear to be treated unfairly. Finally, many of the positive reviews seem inauthentic, and management responses often appear focused on protecting their image rather than addressing tenant concerns. I strongly encourage prospective renters to thoroughly research and consider other options before committing to this property.

Kanso Milford - apartments - Updated May 2026

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