Heidi was so pleasant, kind, helpful and wonderful. She took s her time to show me around and…read moreexplain everything to me. She showed compassion and helped my self esteem. thank you Heidi!

From the owner: Whether you prefer in-ground burial, above-ground entombment, or a permanent memorial choice…read morespecific to cremation, we have options ranging in price and style to accommodate those needs.

I don't live in the South Bend area, but have grandparents that were buried in one of the…read moremausoleums. A year ago I paid $2500 to have name plates attached, and was told they would be installed in September 2023. I just returned to the area and did not see the plates, so I contacted the office. I gave all of my information and was told that I would receive a call within 72 business hours. That was over a month ago. I also sent an email with no response. I am following up with the BB of Indiana.

From the owner: Whether you prefer in-ground burial, above-ground entombment, or a permanent memorial choice…read morespecific to cremation, we have options ranging in price and style to accommodate those needs.

Worked with Julie on prepaid arrangement, she was kind & very helpful. Have used SJFH for many…read morefamily members. Staff is wonderful. Very kind and understanding of the emotions people are feeling. Always clean and willing to make sure your wishes are met. Would highly recommend using SJFH on Mayflower & Sample Rds

My father purchased a prepaid plan back in 2004. He passed away suddenly in 2015…read more The staff was very cold. I went in several times to go over the details as my dad was a stage 4 cancer patient at the time, and was only given weeks to live. Every question I had was treated as an inconvenience. Only "certain" people could help you if you walked in. They disregarded several of my requests. They think they have the monopoly on the Catholics on the West and South sides of South Bend. More, on prepaid arrangements, you are a thorn in their side. I took a year to think before I wrote this review. It wasn't done on raw emotion.

I always used to think of it as a spooky old graveyard, especially when I rode my creaky old bike…read morepast it around dusk in late autumn. It can seem even spookier when there's lots of snow and the old iron fence is easy to walk into because the sidewalk is covered. Over the years, though, I've grown to love how peaceful it is even though hundreds of thousands of college-football fans tromp right past it on their way to the bookstore. At this point, I know a few people buried here, including my dear old South Bend landlord Bill (RIP), who remains the best landlord I've ever had. It's also interesting and kind of eerie to see the headstones of friends who have bought plots already but who are still alive. It's a tiny cemetery, but it's also difficult to find the famous people you're looking for just by going up and down the rows. Try to do it anyway, because it just feels weird using a phone in a cemetery, especially one this old. It's not dilapidated!

Very professional. Kerry Palmer took care of all the issues related to my wife"s funeral. No…read morerequest went unfulfilled. He even took time out of his personal schedule to make sure thing got done. Very highly recommend

In the most awful time in our life- we had to bury our 37 year old son -Chris and Marsha Wells were…read morea Godsend - their compassion and empathy was so needed - their after care helps me still a year later - me and my family are forever grateful

From the owner: Location Notes: Just West of Downtown Mishawaka.read more

I worked with Jessica for setting up the service. She was very helpful. Gave us great advice for…read moredifferent services. She went above and beyond to help.

This is a record of what occurred three years ago. And it still hurts!…read more Pat McGann sent this email to me on August 31, 2017: "Fred has asked me to have you return your mom's ashes to me, which is his right, being the next of kin. Sorry to have to ask this, but it is the law. Please drop off at the Edison Rd FH. Thanks!" My response to McGann: Hey McGann, who do you think you are telling us to return our mother. Do you think for a minute that I care about Fred's rights? And do you really think I care about the "law" you are quoting? Do you have any idea what this has been like for us? My mother is gone. Her life and memory have been insulted by this abusive husband she made the mistake of marrying. I have been sick for a full month, and you talk about "the law." Are you kidding? You knew Fred was refusing to pay for the headstone as he walked away from that funeral. You also knew he did not have any interest in the ashes. With his actions, he basically sent the message, "Oh well I've done as much as I'm going to do (or as little as it turned out); you guys (her children) can pick up the rest on this one." I guess he just assumed we would put Binder (his last name) on the stone. And then he went home as if he had just played a round of golf. I am sure he bought a nice headstone for his first wife, but not for my mother. That is why you gave us her ashes. My sister picked them up and we went about our business and made plans to take care of her. We had a nice stone picked out, and we planned to have our own private burial over the Holiday Season. Even in our sorrow, we felt some peace that she would be remembered properly as she so rightly deserved. And now just because Fred gets shamed for refusing to pay for a headstone for my mother's grave, he decides on a whim that he wants us (her children) to return them? And now you (Pat McGann) are telling us to return our mother to you? And you are telling us it is the "law." You and Fred have prevented us from completing our arrangements for our mother. Do you have any idea how insulting and disrespectful to my mother and us you sound? "Sorry to have to ask this but it is the law." "Please drop off at the Edison Rd FH. Thanks!" You are talking about my mother's remains as if she is some object like a garden tool or bag of laundry. "Please drop off" Are you kidding me? All you care about is the money now that Fred wants to buy a headstone from you.

They put some random man's headstone on my mothers foundation. She was at an entirely different…read morecemetery than where random man was supposed to be. It concerns me that they don't know how to read a map, of either the proper cemetery location or of who is buried where. How many others have been misplaced? 2 families have been disrespected today because of the incompetence of others.

Our dog passed on Christmas Eve. I called Palmers right away and they called us back immediately…read more The gentlemen who met my husband and children to receive our dog was extremely kind and treated our pet with respect. We had her ashes back the day after Christmas. They will always be my first call if we were to ever lose another pet.

At this point, we just wanted to be compensated with the cost of the arrangement. Neither, of…read morecourse would claim ANY responsibility for the mistake. The florist had offered to send the same bouquet to the family, which seemed rather strange considering the funeral had already taken place and there wasn't a need for flowers that were intended for the funeral. After awhile, the florist eventually agreed they would return the cost of the flowers to my credit card. After approximately a week or two, more than enough time for the florist to return the money promised to us, according to my credit card company, it had never happened. At this point I had to take the time to open a case for the credit card company to investigate. Apparently Country Florist and Gifts just blew us off even after agreeing to return the money. Several weeks later, it was the credit card company who credited back the cost of the flowers because they were not able to get any response from the florist. It's just pitiful how inconsiderate both businesses were to our situation especially considering the reason we ordered the flowers in the first place. Our rating to both Palmer Funeral Home and Country Florist and Gifts would be NO STARS, but had to mark ONE to be able to submit our rating. It's very clear, that customer service is apparently not a priority for either business.