Bethany is a bit of a drive for me from East Haddam, but it was well worth the trip to bring in my…read morefavorite leather-and-canvas duffle bag--a piece that has accompanied me on countless travels. It needed a full replacement of the main zipper along with a few minor repairs. These folks are consummate professionals who clearly respect both materials and workmanship. The quality of the work is exceptional--you would never know any repair had been done. They restored the bag to its original splendor, carefully cleaning the leather and canvas while preserving the wonderful patina that only time and use can create. It's refreshing to find true craftspeople who take this level of pride in their work. I couldn't be more pleased with the result and highly recommend them for any of the services they offer.

Had a gun holster strap fixed I was amazed at the craftsmanship price was fantastic I would…read moredefinitely highly recommend. Would definitely go back

I found this company on google when I was looking for someone to fix the manual recliners on my 8…read moreyear old la-z-boy couch. We didn't want to pay to replace it yet, but didn't have any warrantee and wayfair where we bought it was no help. La-z-boy also didn't want to help us because we bought through wayfair. Jorge used to work for Raymour & Flanagan for 14 years and seemed to know exactly what he was doing from the start. I called and he said to send pictures, that he could come take a look for no evaluation fee. He charged me $320 to replace both manual recliners where the wires snapped on both sides. It was a 45 min job so it might not have been the best price but he did a good job and was very respectful and friendly.

We highly recommend Jorge's. Jorge is friendly and very knowledgeable he did an outstanding job…read morerepairing our leather furniture.

I called this place to recondition my fur coat after being stored for several years and gave what I…read morethought was a deadline they wouldn't have been able to meet. The lady who picked up the phone made sure to verify and provided a cost for the service as well which was lower than other places for same service. When we dropped of the jacket, the staff person throughly went over the jacket and provided recommended some additional services to fully restore and modernize it but was not pushy. They had indicated that the jacket would be back in a little than a week and were actually able to return it to me sooner. They also have an extremely secure facility with a secure access, which allows them to safely store items for customers. When possible, I wouldn't hesitate to return to complete those suggestions or store my jacket there.

From the owner: David Reichbind, master furrier, travels the world each year to bring you fashion forward styles…read morethat no other furrier can match. Fine furs, shearlings, leathers, reversibles, cashmeres, suedes, and accessories are found throughout our beautiful new location. Specializing in custom made garments and spectacular remodels. We alter and repair all garments back to their original condition. No job is too big or small for us to handle. We have a state of the art cold storage vault on the premises, keeping garments in optimal conditions during the hot summer months. We clean and condition almost every garment onsite by hand, returning the shine and luster your garment originally had. Reichbind Furs is a "yes" company, we fulfill any requests you may have regarding your furs, shearlings, leathers, cashmeres, suedes, accessories, and so much more.

best in the business love this guy great personality and his repairs are amazing quick services …read more he fixed my favorite pair of shoes and made them lock brand new zipper repair also old fashion stuff ! best Frank Delgado

I took my two pairs of shoes for repair. One pair is still good but the leather boots with leather…read moresoles looked messy, and the glue wasn't doing its job. I don't even wear them a lot. I took it there again and after the second time the soles are still separating. I will not use the services of such a business again. You'd think that gluing shoes would be the most basic request but if that's not done correctly then I don't know what kind of expertise one can expect on more difficult shoe repairs. Don't go there.

Alan is a magician, his work was amazing and the table looks like new. Equally important was his…read morecustomer communications, very responsive and timely. We would recommend him without question.

I broke my pedestal dinng room table 2 weeks before Thanksgiving. When I called him he said he…read morewas booked but could I be flexible enough if he had a cancelation. I could be and he did have a cancelation the Friday before Thanksgiving. He did a fantastic job repairing my antique table, which had belonged to my grandmother. We had a table to eat at on Thanksgiving day and I have my grandmother's table for the rest of my life. I couldn't possibly recommend him more

Stopped in recently with my husband who needed boots for work, he had a voucher…read more The woman who was working on a Saturday morning was very friendly and helpful and tried her best to find exactly what we were looking for. I don't think she was super familiar with how the voucher was to be processed, but eventually got it to go through. Low and behold they did not have his size and they needed to be ordered, luckily they were being sent straight to our house. Orange isn't exactly right around the corner from us. My husband stepped on some sort of foot reading machine that determines your shoe size, but it seemed to not be exactly right. Other than that, it was a positive experience.

I bought a pair of shoes for work, took them home and wore them around the house. At first they…read morewere comfortable but as the day went on they began to bother my feet, left one specifically. Went to take them back for an exchange to which the woman behind the counter said they couldn't be returned after being worn, this would be good information before paying for them. These are Red Wings not a cheap pair from a department store, she just kind of shrugged. Her attitude is why I'm writing this review, when I said that I would not be back she replied with, "have a nice life." I've had red wings before, a very good shoe, but with 0 customers in the store not to mention just wanting to exchange them, I think the person could be a little more receptive.

I'm back again. I love doing business with Marie and family. The quality and care that they take…read morepride in their workmanship and the genuine positive energy of the smiles. This time around I had new stools reupholstered with new fabric and studs to match my club chairs and took two old barstools and gave them a black leather facelift. Highly recommend this family business!!!!

I love my reupholstered sofa, chair and chaise lounge. They look better than ever. Marie is great…read moreto work with and her and her team did beautiful reupholstering. I even got some arm covers so my cats will not ruin the couch. Thank you.