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    KandA Sound

    4.0 (1 review)

    Services - KandA Sound

    DJ services

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    16 years ago

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    White Mountain Family Fun Park - Winner

    White Mountain Family Fun Park

    (120 reviews)

    Stopped here with my friend on the last day of our vacation and it did not disappoint. We spent…read moreabout 50$ each on a three hour pass which is not bad given it included some of the arcade games, mini golf, and go carts. In that time we were able to ride the go carts three times and complete the mini golf course before spending the rest of the time playing in the arcade. I would definitely visit again next time I am in pinetop.

    Owning several businesses in one of the most highly regulated industries in the country, I can…read morecertainly appreciate the need for rules. As a business owner and leader, though, I think you can also appreciate that your responsibilities extend beyond simply having those rules in place. You have a responsibility to keep the public safe, properly train your employees on the rules, and ensure they know how to communicate and enforce them appropriately with your customers. The defensiveness in your reply is similar to what I experienced when I simply tried to explain that your staff did not communicate the rules in the manner you are now describing. That is really at the heart of the issue. You have also taken on the responsibility of creating and operating what you market as a "family fun" environment. Rules and safety are absolutely compatible with that, but the way those rules are communicated and enforced has a significant impact on the experience families have at your business. Rather than immediately becoming defensive when a customer offers criticism, I would encourage you to listen to what they are actually telling you about their experience. Spending less time defending the response and more time understanding the feedback would, in my opinion, make you a more effective leader and ultimately make your organization better.

    KandA Sound - djs - Updated September 2026

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