We dealt with our salesman Jeff Lalonde who made our new car shopping experience amazing. Very…read moreknowledgeable and pressure free which is so refreshing to find in a car dealership. He was always available to answer questions and provided excellent customer service. Ali in financing was incredible and very knowledgeable making financing easier. Highly recommend this dealership! They make you feel like family, not just a sales transaction.

jason i purchased my first brand new truck from myers kanata, felt proud …read more 3.5 years go by and they send me a notice that suggested i should trade in, km were getting close to end of warranty, so i went to see what they could do. basically they could give me the same model ,cost more but it was new. small navigation system,basic components. didnt really thrill me cause the truck i had was good. now they found me a gmc fully loaded 2.7 l turbo which i was told was awesome on fuel,exact words. lg nav screen, ,good roomy truck. so obviously they sold me on it saying i deserver it, during this time i brought in my employee who purchased my old truck from them. also called my wife who came down and purchased a colorado trailboss, and finally we had our daughter purchase a suv from them the following week. telling everyone how good they take care of you. fast forward 1 year. the 23 gmc evelution i purchaced is horrible on gas, turbo is always running .my first truck six cyl was better on gas, i do a lot ,lot of in town driving.so this sucked .My.radio only worked when it felt like it.after they had for a full day still needed more time to fix,expecting that business owners have that luxury of time. i went in to myers kanata today to see about getting into a 24 chev 2500 for towing purposes. i just wanted a basic hd . $88000 it came to,ok no problem but my trade in was only worth 40000 after 1 year of use,it only has 42000km on it.i still owe 68 000 on the truck. due to the high cost of the warranty they charge in the begging but little pay out if getting a new truck.. so in the end 88000 for new truck, i was going to put down 50000 deposit,trade in is 40000,so in my head i figured i may have to finance 18000 no problem. boy was i wrong after tax and all there add ons,rolling in my depreciated piece of crap truck that only one year old. deposit 50000. I STILL WOULD HAVE TO PAY $68354 for 84 months.if you do the math just to buy 1 truck the amount would cost 2 trucks.. the thing is i have the finance to just buy it all out right.but there is no respect and.it doesnt matter who you are and how much bussiness you gave them.they care about the $$$$. i may just be nieve but i figured they would want to help a family that bought 5 vehicles in 1 month. do not waste you time on enhanced warranty you wont get your money back and they wont transfer to another vehicle. Sorry they may pay $2000 from warranty the least the can tell you dont buy this truck cause in a year it wont be worth a dime./ so now im stuck going through gurus ottawa which can get me close to what i want for a real truck but still stuck with this overpriced.car ,truck that just eats my money for gas. oh and stay away 2.7 turbo.gas beast. jason

Dealing with the people at Bean Chevrolet is a great experience. Everyone is friendly and…read moreprofessional and they all go the extra mile to make sure you're a happy customer, especially sales associate Andre Roy. Before going to Bean GMC I dealt with two other dealerships in Ottawa trying to buy a new or low mileage SUV. Beans is heads above anyone else in terms of honesty, customer service and knowledge. I highly recommend this business.

From the owner: At Bean Chevrolet Buick GMC Ltd. , we cater to your every automotive need! From new and used car…read moresales to all types of servicing and collision repair. Our friendly, knowledgeable and professional staff provides the best customer service possible, proudly serving Carleton Place, Almonte, Mississippi Mills and beyond! We maintain an extensive inventory of Chevrolet, Buick and GMC new cars, trucks, and SUV's, including our best sellers; the Silverado and the Sierra trucks. We also give top dollar for your trades and have a wide selection of used vehicles for all your driving needs. We look forward to serving you!

My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

Had an incredible experience today in selling my car. Ott was very pleasant and reasonable in…read morepricing and in accepting the condition of my vehicle (as it was an older model). I cannot say enough good about the experience. No hassle, no headache. Thank you and keep up the good work!

While all appeared great while cutting the deal, as it turns out this place sold us a vehicle that…read morehad tires 10 years old and were worn to the point they had to be replaced ... since it was winter we had winter tires placed on the vehicle and it wasn't until we tried to get the original tires put back on that we found out it would be illegal for the place to place them back on the rims.

I would like to mention the care and attention that Joey Kostova spent with me in my recent search…read morefor a vehicle. Joey was professional and courteous from the start of our time together. Despite all her work on my behalf and her solid knowledge of the business, regrettably I decided to go in another direction. Joey was gracious until we parted and she is an obvious asset to your branch and to the Toyota family. I decided to purchase a Honda hybrid for several reasons but mainly because the car was already available and the dealership is right next to where I live. I will not rule out looking at Toyota should there be an opportunity again in the future.

Bought a vehicle from here. More expensive than I hoped to…read morepay Ok But Toyota's have a great reputation After five months not excited Time for service number one Arrived at appointment, parked and walked in. Followed pandemic protocol. Apparently service not due until 8,000 killometers Now I'm told to drive in to service showroom area Return to receiver person Must leave key Vehicle will be checked, should be ready in 45 minutes Only one chair in waiting area The wife and I decided to go to Starbucks Toyota will call when vehicle is ready Second visit Aware of the routine Drop off car Go away Wait for call Pick up vehicle Expensive Considering trading in and moving to a different brand

I have done business with a few different Dodge, Jeep, Chrysler, Fiat dealers in the Greater Ottawa…read moreand QC region to establish who I want to be my primary dealer service center. I can tell you hands down Capital Dodge is my dealer of choice and should be yours too. It can be difficult to replicate a noise problem, but the team of Capital Dodge (Thank you Ryan Rodney & Isaiah) they really took the time to listen to my challenge and did everything they could to find and isolate what my problem was. With their savvy diagnostic equipment and great technicians, they were able to pin it down and provide the solution. I was greatful for them having the knowledge, know how and equipment to get it done... Don't lose time going else where to someone that may not know your vehicle and pay unnecessary repairs. Put your trust in Capital Dodge, like I have. I will be back!

Expensive and incompetent. Near complete brake job on my Dodge Journey - car almost did not stop…read morepulling out of the dealership. Slammed the pedal all the way to the floor and had to use the emergency brake to get it to stop. They clearly didn't test drive it after the repair, except to park it, but still handed it over to me. Ok - mistakes can happen, technicians can be rushed by their managers, and although this should have been my last visit, I really wanted the closest Dodge dealership to be "my garage". Parking brake job on our Dodge Magnum. $1600. Picked it up - with the parking brake all the way on, you can push the car and it moves. They replaced almost everything that is part of the parking brake system on this car except the front cable, can you guess what the problem was? They "couldn't get the part", another Dodge dealership IN TOWN had it in stock. Once again, nobody tested the work before handing the car over. Now, I'm going to take responsibility for this third one, because as I look back at the first part of what I have written here, I'm clearly a complete idiot for ever going back. Fool me once, shame on you, fool me three times, well... that's the Ontario public education system's fault. Needed the valve cover bolts replaced on the 06 Magnum, as two of them were seized. They replaced the gaskets as well as the bolts, and the car started billowing black smoke a few minutes into the drive home. Thought it was a little bit of oil spilled during the repair that would just burn off. Nope, kept getting worse - way worse. Oil was continually leaking onto the exhaust, and on the way back to the garage several people pulled up next to me in a panic to tell me my car was on fire. Surprise! Nobody test drove the car before handing it over. Service advisor is friendly enough, but that's really their entire job, they aren't the ones that do the actual repairs, and when things get screwed up the service advisor can't do anything except turn the mess over to the service manager, whose "solution" is usually for me to buy more parts to complete the 4-digit price car repair. I now drive the extra 20 minutes to get to another dealership.

If / when you are in the market for a new car, whether it's brand new or second hand and new to…read moreyou, this is a good area to get a wide variety of choice to compare. Although, to be sure - pity the guy that's a car salesman! It's a tough business to be in. Still, there are various brands stuffed into this area: Honda; Toyota; and the conglomerate of Capital Dodge/Chrysler/Jeep; Hyundai; Volkswagen; Mazda; another conglomerate of Myers Buick/GMC/Corvettes; and so many more. This car park has easy access to the highway (417), and there's lots of shopping around here, so if car shopping makes you hungry (like, depressed so eat it off, or get a stiff drink), you'll have lots of choices. Or buy a big car with a huge trunk and go shopping at the Tanger Outlet mall, which is also very close by. Good luck with the choices. Take several test drives (we did!) and take your time to make the best choice for you.

Great group of people work here. NO PRESSURE!!!!! No really, they sell car...yes! But, they go…read morethe extra mile(no pun!) to make sure you are comfortable!! My personal experience was great. Felt guilty that I had to reschedule ( do to life) The staff genuinely want feed back as to what was great to well that didn't go well, When all is said and done the staff will steer into the right vehicle. Yes that was a pun!!!!!

I strongly advise others to avoid purchasing a car from Car On…read more I had a very disappointing experience with Car On Auto Sales at 1700 Cyrville Rd, Ottawa. The issues began after the purchase. Customer service has been very poor, especially once the sale was completed. Concerns are often left unresolved for weeks, and it feels like you are constantly waiting without proper follow-up or support. We purchased a warranty, but later found out that basic issues such as heating and cooling are not covered, and even diagnostics are excluded. This was not clearly explained at the time of purchase, which was frustrating. The service centre experience has also been disappointing. Booking basic maintenance such as an oil change has been inefficient and slow, with limited availability and poor scheduling coordination. On top of that, after a service visit, there was damage found on the vehicle, which added to the frustration and lack of confidence in their handling of the car.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

I highly recommend Ryan G. This wonderful young man was kind, professional, respectful, articulate,…read moreknowledgeable, and most of all, genuine. If you are looking to purchase please ask for him. He will treat you well!

Great store. Lots of motorcycles, new and used, great parts department and service.read more