Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

Only get good service if your white I told the guy I was going to be there in 15 minutes and he…read moreleft before I got there and he hung up in my face

I bought my car here. Months ago. Found a tracker that was from them but they said they will…read morecontact me to set up the gps on my phone so I can track my car. I was unaware of that when I bought my car. but it's been 2 weeks no call backs or email. I've done both emailed and called the salesman and spoke to the store manager. Also I was promised a second set of key for my used car since I only have one. So far the car hasn't been a problem just that the engine light came on a month ago for the gas tank cap not being connected to the car I guess. My sales man was awesome. I just wished they take their customers need more serious especially if we trust them enough to buy cars there.

Horrible service department and definitely no friend to the military! Paid $3,000 for them to…read morereplace the ECM. Picked car up and none of the electronics were working (dash, mirrors, etc) - all of which were working when I dropped the car off! Immediately pointed it out and they wanted another $200 for a diagnostic fee to figure out WHAT THEY BROKE! They obviously didn't complete the job I already paid for! Take your business elsewhere!

I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!

A guy friend suggested I come here to have my car battery tested. When I entered this clean…read morelocation, I was greeted right away. I informed the gentleman of the reason for my visit and another gentleman assisted me promptly. It didn't take any time to get the battery diagnosis results . Thankfully , I do not need a new battery. It just needs to be charged, which I was told this process takes about an hour. I don't know if there is a fee or not... I forgot to ask. I plan to return this week to have my battery charged.

Went to get some windshield wipers for my car. Rodney stopped and immediately helped me pick the…read morebest fit for my car. He then stepped outside and installed them for me. Rodney had great customer service skills and I will definitely be returning in the future.

There isn't much to say about this location since we didn't purchase any parts from here. We came…read morein looking to see if they have a particular parts in stocks. Unfortunately, they didn't have the parts we needed, but this was a last minute thing. Now, I can say there prices for snacks and drinks are much higher and you probably can just go up the street to Family Dollar and pay less than at Advance Auto.

I had issues with a battery that was purchased recently and I wanted to get it tested. The battery…read moretested badly and was in need of a new one. I purchased the battery from another location that was cLosed at the time of my arrival at this particular store which is close to my home. I can understand them not being able to pull records, switch warranty information without the actual receipt......all that is fine so I was told. The unfortunate part was it was late and I was treated with horrible customer service......tHe worst by a guy Donald that wasn't helpful at all. He basically said your battery is testing badly....I can tell it's fairly new, you are having issues wiith your vehicle starting and it's one of our batteries, but since you don't proof of purchase and you didn't buy it here.....I can't help you. Customer service was horrible and it was worst when I came in close to closing and it seemed as if I was bothering them. Take care of your customers and you can't apologize sincerely and give the options but don't be rude and inconsiderate. You never know what someone else is going through.

I have used this location several times over the years as they are conveniently located. The…read moreemployees are always friendly and able to find whatever I need, and will usually help out with installing things if they can. They've put in batteries and headlight bulbs for me before. They have a huge selection of items for your vehicles, and will be glad to help out if you have any questions or can't find what you are looking for inside the store. The latest time I came here, I needed a new gas lid, which is an odd purchase, but they had one that fit. In and out within 5 minutes, and I was happy they made the process painless, as I was in a hurry that day. I'm sure I'll use them again next time I'm needing something for the car.

My husband had a headlight that was out, and we knew Autozone would change them out (if possible)…read more They looked at his car and determined they could easily change the bulb, so we purchased it and it was quickly installed. The employee (didn't get his name) was super friendly and helpful.

I went to O'Reilly on Gadsen Hwy and was treated by a manager name Kobe . I had a head out. He…read moregot me the bulbs and installed them. The service was quick and the staff was friendly. I was highly satisfied with the outcome. Thanks for great customer service.

Come here to get our battery checked , the man who works here is named Ronnie, well he is a very…read moresweet man. He found that is is our battery right off and the rain is headed this way fast, we told him we would hold the umbrella over him and he was so thankful. It is so good to see people who love there work and enjoy there customers. They have all of our business from now own. Thank you oreilly for such a great store.

I made a call to Dent Slayers. Talked to Terry and we set up a time for him to come out. He came…read moreout and totally did the best job I have ever seen I had 2 dents in my truck and he made ny truck look new again. Professional and very reasonably priced. Will use again.

I needed a replacement rear wiper blade for my Lexus. They will not replace those for free due to…read morehow sensitive they tend to be. It wasn't an issue because I intended on doing the work myself anyways. The gentleman who assisted me was helpful. It felt a little awkward at times but maybe it was just me. I was able to get my replacement wiper blade for $14. Decent ....I guess. This location is off of Chalkville mountain road and really easy to get to. Store was clean and well organized.