Carolyn is always professional, caring, patient and knowledgeable. i would highly recommend her.read more

Gayle (a licensed PHN, RN) has been kind, professional, informative, and oh-so helpful. Navigating…read morechildhood immunisation records alongside immunisation requirements for school in the medical field is daunting; Gayle was quick to help sort it out, and very knowledgable about the immunisation requirements and typical processes. She informed me which titers had to be requested through my doctor, and assisted me with several vaccinations, my TB test, and boosters as required, in addition to signing off on my required documentation for school as a PHN. And, she does HOUSE VISITS! I am so thankful for the service she provides, demystifying and helping organise all of this took such a weight off my shoulders, and I feel so much more knowledgable about my general health (i.e., adult vaccination) status. Cannot recommend Gayle's services enough!

I felt my appointment was a waste of time No answers for an…read moreongoing scalp problem she took a ten second look, she didn't refer to the culture and didn't seem to have time for me. The appointment lasted maybe 3 minutes and I left with no answers

What a relief, after suffering for months with a rash, Dr Mayba diagnosed and treated and within a…read moremonth the rash was gone. wonderful that we have a Dermatologist back in Kamloops. Very professional and great receptionist too! Thank you from a very happy patient.

In response to the Dr.SAUNDERS review: I've been told that that doctor has not been at the clinic…read moresince shortly after that review sometime in early 2014 so it is no longer relevant. I can't say enough good things about this clinic and it's current doctor and staff. As someone who is part of the LGBTQIA2S+ community and also has sensory sensitivities, it's rare to find a space that feels this safe, welcoming, and respectful. The staff here go out of their way to be kind, patient, and accommodating--without making a big deal out of it or singling anyone out. The environment is calm and thoughtfully set up, which makes a big difference if you're sensitive to noise, light, or busy spaces. I never feel rushed, and they always take the time to explain things in a way that feels clear and respectful. It's a genuinely inclusive place where you can just be, and that matters more than most people realize. Highly recommend for anyone looking for affirming, accessible eye care.

I went to see Dr. R. Saunders years ago when I lived in Kamloops. I have since moved to Vancouver…read more I was up visiting family (Oct 16, 2013) and decided to make an appointment to have my eyes tested with her again, as it had been awhile since the last time I had them tested, and my first experience 7 years ago was a very pleasant one. I have since heard negative feedback from several Kamloops people that had been to see her, but I decided that because my experience was a good one the first time I saw her, so I ignored their negative feedback and decided to go have my eyes tested. Over the years things have sure changed, and not in a good way! I would have to agree with all the negative feedback unfortunately, and wished I'd listened to the people who had tried to warn me. I found her to be very abrasive, rude and it was not a pleasant experience at all. I would not recommend her if you would like to have someone who is compassionate, and has a nice "bedside manner" that you would hope for and come to expect when visiting a "professional" in the medical field. The office is clean and on the surface appears to be a place you would feel comfortable in, state of the art equipment - until the moment you come in contact with Dr. R. Saunders. She seems to be a person who doesn't enjoy her job anymore, and either needs a nice long vacation or to retire from the profession she clearly no longer enjoys.

While I appreciate that this hospital has several public washrooms available, I was really…read moredisappointed to find no change tables anywhere near the emergency department -- in fact, not one on the entire floor. As a parent with a 6-month-old, this made an already stressful visit even harder. A hospital is one of the places that should absolutely be equipped for families with infants. I hope they consider adding change tables soon to make the space more accessible and family-friendly.

My wife was admitted into emergency care yesterday afternoon from a request from her Doctor, This…read moreall went great and she received the care that she required, my problem is that about half way through her examination , she was taken down to have a CT scan done of her blood veins to her heart was the last that I had heard sitting here at home 45 kilo's away. Then I get a phone call asking if I was her spouse, and if I was in the hospital this all made on my home land line. and explaining this was the emergency ward looking for my wife, this is rather an heart braking call to receive from a Hospital that is suppose to be taking care of your wife at the time, I feel that they maybe need to tighten up on there procedure's so they don't upset a patients care givers or partners. This is not the type of calls that one likes to hear from a hospital that is suppose to be taking care of their partner at 10 pm in the evening.

The ABSOLUTE "BEST" I can't say enough good things about Dr…read more Suttil. He is an amazing expert in his field and he has helped me a lot with my pain management of a chronic condition. He always makes sure I understand my condition by explaining it clearly and patiently. He welcomes any questions I have and gives me detailed answers. He is not only friendly and compassionate, but also fun and cheerful. He always brightens up my day with his jokes and stories.

I have vision issues and they take great care of me. I have been going to them for years and have…read morenever had an issue.

I recently completed sessions of Lumecca Intense Pulse Light and Forma 1 Radiofrequency at KFVC. I…read morebelieve I now have approximately 20% increase in eye vision and moisture production. I would recommend this for anyone suffering from dry eye syndrome. The service from the staff was excellent.

Dr. Li took over the practice from my prior dentist. I am absolutely thrilled w Dr. Li. I recently…read moredeveloped an abcess that required extraction and an implant (with an oral surgeon) and during a particularly difficult part of that process Dr. Li texted me, called me and offered to come in ON THE WEEKEND to see me to make sure I was ok. He explained all my options and sent an urgent request for intervention. He is completely patient centered (so rare in my experience) and I would highly recommend this dentist. I have always felt competent supported and immediately responded to by Trish, the receptionist.

Saw doctor Li, and his receptionist Trish was extremely rude. We got charged 270$ 2 weeks later,…read morefor what was supposed to be a consultation and they did xrays that were not covered by FNHA/Status without asking/telling me. I called back to question why we got the charge and was called honey and sweetheart in a very condescending tone and then told I should just go to a different dentist when I mentioned I sought legal help to understand the situation. I then called her superior who told me that they do everything perfectly and that she has never even read the 5 steps on the FNHA page for accepting it. This clinic is racist and try to gauge money out of you.