From the first time to speaking with Art & Family felt a comfort of working with a good family…read moreBusiness. Quality and Care! Communication was spot on! Felt like i was in good hands from the beginning to the end :) Happy to have my car back & running like it should be. Thank you Art & Family!

No matter what insane situation I find myself in, Art is always there to save me. Whether he's…read moresqueezing me in for a last second appointment, working late into the night to get my vehicle back to me on time, or letting me stop by when I call him day of, hes always available. He has never once overcharged me, and always gone the extra mile. I will undoubtedly always come back to his shop.

We had a blowout on the very busy and narrow shoulder on Alligator Alley in our RV…read more We rolled the dice and called Charlie's emergency tire company. An amazing young man called us right back and figured out our situation. He came as quickly as he could which was not easy as there are very few turn arounds on AA. With the help of the Road Ranger ( who was also incredibly helpful), he took the tire off, switched tires for us to safety drive to the tire shop where he finished the job. I can't say enough about Charles, his expertise, friendly and helpful attitude, he turned a bad day into a palpable one. Thank you Charles for everything!!

I recently injured my non driving foot and am in a boot and brace. My front driving tire blew on…read moreI-75 while I was driving home. Since I am not from Naples, I had no knowledge whom to call. After calling four tire shops, Charlie's Emergency Tire Repair came out, took my damaged tire and the spare tire off my car. Drove to their shop and mounted my spare tire on my rim. They brought it back and remounted the spare tire and rim on my car. Not only is it balanced and aligned, they came back again and released my parking break for me and did a final inspection on the remaining three tires. I am very impressed with their service and felt completely safe while they fixed my tire. If you are an ADA person or have cancer and cannot help yourself with tire changes. I highly recommend Charlie's Emergency Repair Service! I definitely received red carpet concierge service!

Full moon kicked my butt all in one day, I have a new all electric car, clearly I have no clue what…read moreI'm doing, I had to be towed TWICE in one day. Thankfully these guys came to my rescue, my tow guy Art who rescued me both times,was amazing, he was fast professional and kind! Thank you so much Art!!

Artiom is the nicest guy! He helped me switch out my tire…read morewhen I was stranded in Oakland parking lot and came to just give me a helping hand. I cant thank Art enough!

Requested a tow through AAA. From start to finish, the driver (Peter) was great with communication,…read moreletting us know his approximate arrival time. When he arrived, he went above and beyond to try to get the car out of a parallel parking spot and onto the flatbed. Got the vehicle to where it needed to be safely and on time. Super impressed - thank you!

I had a very disappointing experience with the roadside assistance company partnered with Geico. I…read morecalled for help with a flat tire -- a service that's supposed to be covered and included in my policy. Instead of simply coming to help, they called me and told me to take out the jack, look at the manual, and get the spare tire ready so that when they arrived, all they had to do was install the new tire. Basically, they wanted me to do all the work myself. That's completely unacceptable, especially when this is a service I'm paying for through Geico. If I could do it on my own, I wouldn't have called for roadside assistance in the first place. This was unprofessional and felt like a total lack of responsibility. Geico really needs to review who they're partnering with, because this kind of service does not reflect the level of help I expect as a paying customer

My car would not start and the shifter would not rely. Tony was great. Very knowledgeable,…read moreexceptionally nice and a very hard worker

Absolutely terrible!! I called and was told 30 mins after 40 minutes I called and was told…read moresomeone was heading my way and would contact me , after 60 minutes I called again , finally got a call after 70 minutes of waiting, I called someone else, they were there in 15 minutes , I called to cancel and no one picked up the call

After checking out what we asked to tow, they quote us a great price. But they were over an hour…read morelate from when they said they would meet us. When they arrived, they said they needed a bigger tow and would be back later that day. Never heard any correspondence the rest of the day. When I called them back they said they they couldn't do it again. I wasted so much of my time waiting around for nothing.

Our car was locked down, steering wheel locked. It would not go in neutral. Could not move the…read morecar. We called AAA and explained all this prior to them sending someone out. Even they we explained the situation they still send someone out who could not tow the car. However then A to Z towing came out and took care of everything, no worries. What a great company. Love them Leigh & Jim Click

Had 4 pirelli cinturato p7 installed on my 2021 Toyota Corolla LE plus an oil change. GZreat staff…read more I and out in an hour!

Had a valve stem go bad on a camper tire, I was able to pull the tire off in the rain and stopped…read morein soaking wet asking if they could replace the valve stem. They replaced it in a matter of minutes and got me on my way. What could have easily been hours of waiting got us right back on the road. Thank you!

I've been good for several appointments for reasons over the years…read more Came today for an oil change 1.25 hours later- Where's my car js

Have used them many times for tire repair/replacement…read more Great place. Fair in pricing. I ordered my tires online and had them shipped to New Day.