1. Kalman Jeffrey Dr MD

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Staten Island, NY

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Kalman Jeffrey Dr MD

5.0 (1 review)

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8 years ago

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Victory Internal Medicine PC

Victory Internal Medicine PC

2.2(27 reviews)
1.3 mi•Westerleigh

I had to make a call for my brother Sunday to make an appointment for my brother John, who needed…read moreto get cleared by the doctor for an upcoming surgery. It had to be done this week. I spoke to a lady by the name of Paulette Caruso and explained the situation that my brother needed to get to see any of the doctors for upcoming surgery and they needed to be cleared and could you please book him an appointment? She was very accommodating very pleasant and very concerned. I appreciate the attentiveness, her manners and for her booking my brother John to see Dr Brum! He's an excellent doctor very caring! I just wanna say a big shout out to Paulette for being extremely courteous and getting me an appointment for him. That was very important to myself an my brother. It's hard to find good help these days but I'm very appreciative that she was able to accommodate on such short notice. Thank you for hiring such a wonderful person Chris

My mother has been going to Dr. Kopstick for almost a decade. He has been her primary care doctor…read moreand he's alright. His front desk has always been rude but today was where they crossed the line. The gave us the run around to make sure our insurance was accepted and we did all that they asked. I made three different phone calls to Humana and their office and Paullette from their office said we were good to go. Then we get to the office and the blonde receptionist bluntly says, we don't accept this insurance. I clapped back real quick because I had someone from Humana call their office to confirm just an hour before. My mother has a PPO - she is not playing around so I was not about to let her or her supervisor, Dawn, turn us away because of their own laziness. I get the Humana agent on the line (who was phenomenal) and we together now wait there for another hour for Dawn and her front desk to get their act together. After 75 minutes, we had enough and are about to walk out when they say "Wait! the doctor will see her". I asked is it cleared up? The blonde in the front says "I don't know". Apparently their boss Dave now magically had the power to let my elderly mother see the doctor. Why didn't they do this when we arrived? I didn't want my mom to get now get a huge out of pocket bill so we walked ourselves right out of that mess of a business they think is a medical practice. A note to this office - you are exactly why the American healthcare system is broken. You make insured citizens of this country feel like they have to beg for an appointment to see a mediocre doctor. If you hate your job find a new one. Don't punish patients for your own misery.

Kalman Jeffrey Dr MD - physicians - Updated October 2026

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