Rehab stay. Great professional physical therapists & occupational therapists. Food is good. Staff…read moreis helpful. Care is available 24/7.

The establishment is completely understaffed. The response time is 20 minutes to an hour which is…read morecompletely unacceptable. My grandmother has been here for a week and when we pressed the call button we changed her diaper, cleaned her, and put her in her nightgown and still had to wait before they showed up. She pooped her pants as a result. The people are very pleasant and kind to talk to, but considering the demographic they are working with, they need to be more responsible with their time. A 20 minute minimum response for elderly patients means that they are constantly going in their diapers and are not treated as a priority in case of an emergency. Should my grandmother fall or have a stroke, she would die at this rate of care. I'm not saying the people are not trying, but for the short period I have had my grandmother here, I have been severely disappointed with the level of care that I have seen. She should not have to be put in a position of be treated like she doesn't matter. It's incredibly demeaning to go to the bathroom on yourself because you were not prioritized in place where you are rehabilitating and trying to make progress. Regardless of staffing, I should not be waiting outside her room and watching nurses stroll by when the emergency light is on outside her door. Despite what you are doing, you should at least have the decency to walk in and assess the situation. I understand all the patients have emergencies and varying situations, but you should still address the situation in some reasonable fashion rather than not acknowledge it at all. She is fed three times a day which is great. They have a pleasant atmosphere and physical rehabilitation center. The place is nice, but mainly they need more staff to respond. The call button doesn't tell the nurses what the situation is. They don't know how serious or not serious the need is. For that reason, they need to be present immediately for all responses. The patient could be dying and they would never know nor be present in time to help.

Terrible, not helpful and not truthful. They are not dual diagnosis and kick people out who are…read morenot in a good mental place because they are not qualified to help them. Terrible place to put a loved one with addiction and mental health problems.

This place saved my life. It not just a treatment center, it's a family that helps each other get…read moreand stay sober. Patrick Y. Is awesome in what he does with the Alumni association . If you are looking to change your life this is where you start.

Horrible. The staff are lazy, incompetent, and unprofessional. They spend the entire shift…read moresitting at the nurse's station talking on their telephones, eating, gossiping, or complaining about how much they hate the job. Then they take one of their extended breaks and cannot be found. And that is if they even bother to show up instead of calling off. The facility is always short-staffed. Those that are competent have left or looking to leave. Which leaves the bottom feeders, and even worse, agency staff who do not care. Add to that an Administrator and Director of Nursing who are unreachable and invisible and you the perfect recipe for disaster.

I had been falling. I was released from UPMC East and went here. I was put in a room with a woman…read morewho demanded the curtain between beds be open and air conditioning shut off, it was near 90 degrees. I was told the curtain had to be open. I asked for a private room. Although their ad says they are available, I was told they were for terminal patients. I insisted and got one. The head nurse there said I was falling to get attention. She made me sit on the floor at the nurses station. My husband came and got me back to my room. This place has too many staff bullies. Keep far away!

I would reconsider another rehab center. front desk staff was rude. hanged my appointment for my…read moretherapist having a meeting, I did not agree with change, was told ok ...we will keep same appointment with someone else. I show up told I was 3 hours early and that they never said keep same appointment. Told me to reschedule which was given to me an entire month after my hip replacement. I said that is a long way off what do I do in mean time. her reply quote word for word...well they sent you home with exercises. was upset so made appointment with another center who told me to have my referral fax to them. Called for that and was told we can't fax it. long story short they do Not have the right to decide where you get your rehab.

Sorry to say that about one employee there who I felt talked to me in a rude way. I had my husband…read morethere and I was sitting in the waiting area which is very small and i was told to wait sitting next to my husband while he was getting his treatment if I wanted too so the one employee who was very nice offered to get me a chair to sit next to him that was fine until they put him on another treatment so I put my chair in a spot where I didn't realize that patients use for walking and I had my little book with me I was reading I was told that in other words I was in the way and I could go out and sit in the hallway and do my reading or sit next to my husband who was getting treated. But it was the way she said it to me in a rude way. And because of that one person i would not go back there or take my husband back there.Rude!!!!!

I have been going to see Dr Schultz at Pittsburgh East Health Center for several months now, and I…read morehave received Excellent Care. Everyone Is Friendly and Pleasant . I Would Highly Recommend Pittsburgh East Health Center.

My hour visits on Thursdays are the best part of my week. I am well taken care of in spite of the…read more"comedy" from some of the staff. Seriously, the care I receive is topnotch. My main concern is lower back pain and the "program" I am in has improved the problem.

I was never TOLD about Community Fee $2500 to enter contract. After 10 days they wanted extra…read more$500.00 a month on top of $6100.00 a month to get my relative familiar with the Villiage inside. Now its been 3months & even paying for extra care I got a call Dad took a walk & went of path 1 block. He was not sure how to get back? Called abandonment to Villaige & NOW he needs constant supervision unil we relocate him. HERE IS THE MOST CARZY THING $75.00 per hour extra thats $1800 per day on top of the $6100. another thing dad needed INR done- number never sent to company. I was on vacation I might add as all this is taking place. MONEY MONEY MONEY.

We moved my father to Juniper Village in July of 2024. He was only there for 16 days. During that…read morevery short period of time, we were rarely able to get in touch with the staff. They are definitely extremely understaffed. He had 3 bad falls, 3 trips to the ER, and ended up with a severe subdural hematoma. After consulting several medical professionals, we were advised to move him to hospice. While in hospice, (at Canterbury Place), he got the care he so desperately needed and definitely did not get at Juniper Village. We simply couldn't risk a 4th fall or a 5th! In fact, no one could ever explain what actually happened. During his stay, we were told by several staff members on multiple occasions that my dad was very aggressive, extremely disruptive at meal time, and in general, a very difficult resident. However, Lisa, the director, described him as friendly, engaged, and building bonds with other residents in the community! My dad was a very angry man. I can't see him building bonds with anyone! Also, due to some false / fabricated information, my mom and I were banned from the home to visit him! Banned! Can you imagine? We will never know what that did to my father! He passed away peacefully back in August. I would never recommend that facility. I get chills up and down my spine whenever I'm in Monroeville. It all comes back to me!

About 5 years ago, I started having a number of severe health issues, including migraines,…read moredizziness, blurred vision, and tinnitus that was so severe I would have periods of complete hearing loss (thankfully the hearing loss was temporary). I went through a number of different tests with my PCP, ENTs, neurologists, and even dentists (for what was thought to be TMJ disorder). Not one of these doctors has been able to diagnose the underlying cause of these health issues. I spent the past 5 years going to the chiropractor, acupuncturist, nutritionist, along with a number of other doctors and specialists in an effort to find some relief from my symptoms. Finally, I found Dr. Cole. I had been following his work for quite some time and decided to become a patient of his about two months ago. Dr. Cole and his team have become instrumental in my healing journey. After 5 years of suffering and not knowing what was truly wrong, I have answers, I have a path forward, and I have Dr. Cole and his team to support me. I am extremely thankful to Dr. Cole and his team, and I look forward to continuing this journey with them!

I came to Dr. Cole due to some symptoms I could not figure out, nor could my Primary doctor. After…read morediagnostic testing with Dr. Cole, he found my issues with mold toxicity, thyroid issues and other toxins in my body. I am now on a protocol to correct all this. Dr. Will Cole and his team have been nothing but kind, professional, VERY knowledgeable and quite thorough in their work. The support and attention to detail, have exceeded my expectations. I trust them with my health. I have started my journey with this great team and look forward to my healing.