Leading up to my appointment, I was able to schedule via text and was informed of everything I…read moreneeded to know beforehand. I was informed of the cancellation policy as well and the staff was helpful and friendly over the phone. This put my mind at ease after being previously anxious to try waxing at a spa that I'd never visited. I had such a wonderful experience during my first appointment. My esthetician, Rory Exton, was kind, genuine, and welcoming and put my mind at ease, especially after I detailed my past not-so-great waxing experience at a different facility. Throughout my appointment, she led me through the process and gave me tips and tricks for lessening pain (which worked) and for aftercare. She made me feel right at home and truly safe and the entire staff was just as kind and welcoming as she was. I went ahead and booked my next appointment with Rory and I look forward to visiting Club West Med Spa next month knowing I am in good hands!

The environment is always very clean and the staff is always super friendly! They take time to…read moreexplain procedures and accommodate changing schedules.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!

Adia was wonderful. My first massage with Luminous Skin Care was a Valentine's gift. I've been…read moregetting massages for many years and have had very few good experiences, so I was hesitant about driving an hour without knowing the quality of work of a new therapist. However, my reservations quickly went away b/c Adia was very sweet & professional, she's thorough, had great calming energy, her space was clean, inviting and serene. My massage was great! Adia really knows how to read your body (this may sound minor, but it's critical for a great massage and very few therapists possess this ability). She worked on areas that I didn't even realize were causing aches in other areas. I would highly recommend her services! I scheduled a second massage with her, and though I've had to wait a few weeks, I'm SO looking forward to it tomorrow! She's very good at what she does, so she stays very busy. My suggestion is to book your NEXT appointment BEFORE you leave!! You'll want to come back.

owner of this establishment was very rude and I don't know how she has any clients whatsoever. She…read moreneeds to get her website They never phone to get any kind of confirmation and then when you show up, they talk to you like like they're paying you or I don't never recommend this business to anyone.

Working in my current profession self care is important. I usually opt for massages quarterly, but…read morethis time I decided to treat my administrative staff with a massage as well. We met as a trio and we're able to let our hair down and experience pure relaxation at Scents of Serenity. I opted for a facial and massage. The 90 minute experience was exhilarating and had me longing for more. Most of the time I've very tense the first 30 minutes of my massage, but at Scents of Serenity I was able to relax and slip into a portal of the unknown for well over an hour. I usually compare spas here to the spas overseas and I will say that this one reminded me of the amazing massage I received in Mexico a few years ago. I will definitely be back and will recommend Scents of Serenity to friends and family!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

Hannah does my wife's lashes and she is absolutely amazing with them.Highly recommendread more

Sage and Vine is conveniently located, with no hassle finding parking. Inside, it's clean and…read moreaesthetically pleasing. My encounters with the receptionist have been pleasant. You book your services online and pay a deposit. They also offer a variety of services, which I like--it's like a one-stop shop for wax, lashes, laser, and more. My girl Ainsleigh always gets me right, and I enjoy our conversations.

From the moment I called to make my appointment to moment I walked out the door was fabulous!!! The…read morecustomer service was great, it is clean, warm and inviting.

The receptionist did a great job of getting me in right away for an appointment. I did not notice…read morean inside step and tripped going inside. I think it should be marked in some way. Brooke did my waxing and she is a very friendly and sweet person. The main complaint that I have is that I had a lot of wax reside left. Usually when I have this procedure something is used to remove left over wax. It was very sticky. That is why this is a 3 star review.

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Beautiful spa, you would never know this amazing place was in an office complex but well worth…read morefinding. I have been twice and both times the massages have been perfect. Will be back again

Worst doctor's experience I can remember. They clearly do not care about their patients and I wish…read moreI'd checked reviews before scheduling here. None of my concerns were addressed. Upon making my appointment, I told the scheduler I had some skincare concerns I needed addressed during my appointment. I was looking forward to having a solution or at least some answers after my appointment, instead, I was told I would need to make an additional appointment in a few months to address the concerns of my facial redness....and that I was only scheduled for a cancer screen. My "cancer screen" lasted a total of maybe two minutes, and I was told to try sunscreen. In the past, I've been able to address concerns during my annual check up with another provider FROM THIS GROUP. This wasn't clearly communicated upon scheduling, I'm extremely disappointed with my experience here, and now I need to wait another month to get in to address something I was able to properly explain while the doctor was doing the body scan...you're telling me they can't take an additional couple of minutes to provide me a solution? No, they'd rather hit my insurance TWICE. Also, there was no "you're good", "your skin looks fine", etc. in regard to the cancer screen. I will not be using this doctor group again.

I'm here at Dermatology Associates of Virginia for my annual skin cancer screening. Everyone here…read moreis great and I never have to wait. Dr Woodley has checked me over numerous times and I have zero complaints. It helps that I always come up clean! The office is conveniently located in Bon Air/Midlothian next to Johnston Willis Hospital and theres plenty of parking. 5 big stars and 2 thumbs up!

AMAZING!!!!!!! I look forward to my service each month with…read morepatient, kind professionals. I leave feeling refreshed, rejuvenated and ALWAYS with a clear mind. Thanks Main Street team

I was surprised that we didn't start our facials until 25 min after our appointment time. Then, at…read morevarious points during the facial, they would add a mask of some kind and just leave the room while it soaked in - for 10 min at a time. Over the course of a 60 min massage, they were out of the room for 20 min - kind of weird and not the best value, in my opinion. The products they used also made my skin burn--they had to apply aloe at the end of the session, so I left looking weird and shiny. This was very different from other facials I've had.