A never received 1099R for a deceased loved one brought me to the local Social Security office,…read morewithout an appointment. I did have an online account for said person but the website changed and I couldn't recreate a new log in. PARKING: There were 13 on-street, 1-hour parking stalls (which are never unoccupied) fronting the building, or a parking garage with supposedly high rates according to other reviewers. I forced my spouse to do a drop off & pick up! EXPERIENCE: Located on the first floor of One Main Plaza, security will escort you in while asking some safety questions. He then had me check in on the slow-responding kiosk which issued a ticket number, just like the DMV. The small office had an adequate amount of chairs and 8 windows. A TV screen showed called numbers but no chimes or alerts were sounded to get your attention, but the security guard, out of the goodness of his heart, would verbally announce the numbers and which window to go to. I was called in about 30 minutes which I thought was pretty quick judging by the amount of people waiting. The guy who helped me asked for a death certificate, which I had on my phone but I wasn't allowed to email it to them to see or print out. I did have a hard copy POA which he thankfully accepted along with a few security questions. 5 minutes later I had document in-hand! I think he knew my predicament and assisted me fully because he cared. Much appreciated and thank you! OVERALL: If you've had a bad experience here, I'm pretty sure you were partly to blame. Be civil and you'll go far.

I visited with a 71 year old friend with Parkinsons who hadn't signed up for Part B. It was such…read morean easy process for us to go in, sign up digitally (the security guard will assist you), we only sat for a few minutes and were talking to a really helpful agent who went out of his way to help us. I just wish we had got the gentleman's name so I could give him a personal shout out here! We had to visit the DHS to complete the process and he made sure we knew what to ask for, gave us some print outs and forms to take with us, and made sure we knew where we were going. He was empathetic and helpful and it was such a relief as we though it was going to be a hard process after dealing with the Red Cross and FEMA recently in the Lahaina disaster. Easy parallel street parking outside, friendly security guard at the entrance will show you the way, the security guard at Soc Sec welcomes you and shows you the ropes. Sooo easy. Mahalo to everyone at the Soc Sec office for helping us.

The 4-story building at the corner of High & Main houses several different state offices (see my 2…read morepics of the directory.) The two most frequented departments are the Labor & Industrial Relations and Tax Office. PARKING: The metered parking lot is small and rates are only 25-cents for 30 minutes which is dirt cheap! There is a very limited amount of free but timed street parking. ACCESS: The parking lot provides access to the first level. The main entry off High St brings you direct to the second level. There is an elevator but because the building looks so old, I used the stairs just for sanity's sake and a little exercise. I had some business to do at the tax office and received prompt and friendly service.

So when is it ok to hang up on someone who has been trying to get their vehicle taxes paid for bc…read moreyou're inpatient with their questions? . I was still talking and was hung up on. I was polite even apologetic for not quite understanding the new rules about the drop box. VAX cards needed - protocol etc... not only that different people answering the same question with no continuity - it feels like protocol changes everyday. Frustrating and waste of people's money. Retrain

To protect and serve. I think we have it good on Maui compared to the horrible incidents you see…read moreon the continent. FACILITIES: My parents retired from MPD so I've been inside both buildings. The old station was that sunken, 2-level building right next to the county building and currently houses the county permits office. They moved from those cramped quarters to their current spot on Mahalani Street in the mid 80's. Back then, you could literally walk through the entire building as no doors were key-controlled. Not anymore. Today, the public has access only to the receiving desk and traffic sections. POSITIVE EXPERIENCES: Calling 911 has been quick and efficient. Like other reviewers have stated, I too have gotten a condescending operator on the line, but it is a high-stress job with measly pay, so I get it. Working with the public, you do get your fair share of a-holes just like at any job. My outcomes have always been favorable whenever I needed help, from health emergencies to minor traffic accidents to non-emergent issues. I even got out of jury duty once due to my relationship with the department, LOL! Years ago, riding in a friend's truck from Lahaina to Kahului, we almost got into a head-on collision as some idiot was overtaking cars. After we swerved off the shoulder, luckily an officer was right behind us and pulled the yo-yo over. Most recently, I had someone clip my vehicle and drive off. I gave chase, an officer saw the other driver speeding, he gave chase but lost them, I provided the license plate number, he got their info, their insurance paid. Yes! NEGATIVE EXPERIENCES: Once, I was driving to Lahaina and traffic was just stopped in the Ukumehame area. It wasn't the usual gridlock but one car that was stopped at the head of the line backing up traffic. I had no idea what was going on so I blew my horn as we were just sitting there. In any other city it would be accepted but not to this one dick-of-an-officer who came up to my car and gave me crap about it. Back around 1996, even after providing the license plate number to the attending officer of a hit-and-run driver, I got no info back on the other driver and got stuck with the repair bill. OVERALL: Thanks for keeping Maui safe!

Maui Police Department is using traffic tickets to generate revenue, ruthlessly…read more Be warned, incoming drivers, Lahaina area Work Zone speed limits on the Honoapiilani highway speeds are NOT reflected on your GPS display. Officer T. Arase cited several drivers in this zone, and told us it took him a long time to catch up to us, even though we had stopped at a light. Other trips in this stretch confirmed Work Zone speed limits are NOT on your GPS. Shameful

First of all this place is big, bigger than Kahului's one for sure, we wanted to throw our…read moredaughter's first birthday party here but sadly they were close for renovations. Second they finally have AC? It was still a bit hot tho. Lastly the bathroom, I mean for real! The bathroom is actually clean.

WCC is aka the Velma McWayne Santos community center, was once the shining jewel of Maui's public…read morevenues, but has since been trumped by newer, climate-controlled buildings in other areas. The building is made with hollow tile which is a natural insulator, resulting in a cool interior despite the hot conditions outside, and ceiling fans aid in the cooling process. The open beam ceilings provide for an airy feeling. The space can be divided into 3 separate rooms or 1 big one which holds about 400-450 people max. There are lots of big windows that allow natural light to pour in. The fixed stage is equipped with a garage door backdrop that leads to the back of the facility and allows for easy set up for bands & entertainment. The only downfall is the tiny parking lot. There's an adjacent parking lot next door for park users but more than likely a sporting event will be happening so parking is normally super tight.

Awesome experience every time we go there! Pleasant, a calming atmosphere even when dealing with…read moremany individuals needs.

This is my second visit to the DMV in two weeks When I…read morewalked in, the woman at the front desk was lovely. She was kind and warm. THen I walked into the deep freeze. Both of the women who helped me were icy and judgemental. I felt like I was in a Catholic School and they were the nuns. I half expected both of them on those two occasions to have me put out my hand while they struck me with their rulers. I will shop around for another place before I set foot in the Kahului DMV. PS. I am a very nice person. Funny, even

As long as you go to a post office, store, restaurant etc. not during peak hours, the experience is…read morealways better in my opinion. I still love this post office because it's central and close to all of the places I need to run errands at on my lunch breaks during the week. Honestly though, I was getting pretty irritated with the 2 big pot holes by the parking entrance and exit but when I went today to mail out some packages and to check my po box, I was pleasantly surprised that they filled in those potholes. This is still a great post office and they still have great employees. Check them out.

Jennifer and Kene (I hope I spelled her name right) are super friendly and helpful employees! My…read moresister and I wanted various Stan's top mail out a few post cards from Maui. The customers here and friendly too. If there's a line, they try to get ya out quickly. I liked the outside stations where one can get a few stamps and mail packages. Boxes are already out there for one s convenience.

Been coming here for years as a repeat customer…read more Top notch security with several layers of verification. Long term, friendly and knowledgable certified service staff that usually greets guests with a smile. Guests are a varied demographic with a wide range of age, needs and lodging. Food quality is hit and miss at times. But nutritious, reliable and economical. Not worth the price to get in.

Nice free place to stay...free everything...food, medical, clothes, lovers. Hot butch prison bitch…read moreaction. To make reservations, just get arrested and don't call anyone to bail you out.

Not going to lie, just hearing the 3 letters, D-M-V is enough to stress me out and fill me with…read moredread. HOWEVER, I was pleasantly surprised with my recent visit. My number 1 tip is only go to the DMV if you HAVE TO! Several services can be completed online and mailed in to the office. Number 2, if you do HAVE TO go in, see if you can make an appointment online, fill out applications ahead of time and review necessary documents you may need to bring. I noticed that appointments become available 3-4 days prior. Selecting an appointment that worked for me saved me a great amount of time and stress. Though luckily at the time I went, the wait outside didn't appear too long, mind you, I've seen the line wrap around to the old Subway location. There is a separate line to wait at for appointments which makes checking in a breeze. Once inside, I maybe waited 5 minutes before my number was called. My transaction went smoothly and was done within 15 minutes. Their COVID procedures appear adequate and appropriate though some flaws were observed. For example, I was asked to get fingerprinting and the machine was not immediately disinfected after the last use. I know this because I saw it firsthand. They also provided a mask to an individual who did not have one. Hand sanitizers are provided at nearly every counter. Social distancing is enforced. Thankfully this was an easy trip and I hope it can continue to be that way!

Every form of life is required to pass through these portals...for IDs, permits, Drivers Licenses…read moreand Vehicle Registration. Be ready for 2 hour minimum wait to process most anything. The screening is first to place you in the right spot, so pick a number and wait. Make sure you have the right paperwork, forms of ID, proof of birth, residency. At least they take credit cards.

Not the eye pleasing port ever. I was on the Norwegian Spirit with B and this is where they dropped…read moreus off. After getting off the boat, you have to walk this long stretch of road that is pretty much fenced off on both side (like what you see in movie of where prisoners get released) and on top there are security guards and customs officers watching at check points. Once you are out of the area, you will realize that there is nothing to see. You end up on a road and mall in front. Yes this is not what I expected when getting off the cruise ship. This more of a commercial port. You do see lots of things that you would expect at an industrial or warehouse site (not at a passenger only cruise port). I don't know to laugh or just scratch our heads. There is basically nothing to see here. We were also pressed with time, renting a car or even getting a taxi to go anywhere wasn't really an option. There is a tiny beach 10 mins walk from the entrance of the port right off the highway. That beach was so small that I don't think its really worth the visit either. I guess we can tell people we have been to Maui. LOL

The first stop after a five day ocean voyage from Long Beach, the harbor of Kahului was deep enough…read moreto dock our ship, the Carnival Radiance, to allow its passengers an easy exit right from deck 0. It was my first visit to Kahului (and Maui) via the port, rather than the nearby international airport. We were at Pier 1, with a quarter mile walk to get to the nearest public road. We were told to exit from the very front of the ship. We were told multiple times to bring our sea card (which was scanned on exit to indicate that we left the ship) and a government issued picture ID. We were allowed to start disembarkation around 10:20. Our party (me, my wife, her mother, and our neighbor friend) waited it until about 11, at which time it was lot less crowded leaving. Once we put our feet on firm land, we were routed into a large warehouse space. Not much inside in terms of tourism...main purpose was to get you to the other side where there was a queue for taxis, one bus for ship-sponsored tours, and the beginning of the walking path. The offshoot was that the taxi queue was probably 10-15 parties deep at that point. Only registered taxis are allowed to enter the secured port to pick up passengers. This walk was very well marked and controlled, but because it was very narrow and long, it proved to be a bit difficult for folks with mobility issues. At the end of the secure path is the intersection of Wharf Street and E Kaahyumanu Ave, across from which is the Maui Mall Village shopping center, with retail shops and restaurants. This is where we started to get around using Lyft/Uber. Coming back, our Uber driver let us know that the port does allow ride share drivers to enter the port to drop off passengers. Sure enough, the security officer let our driver through once checking IDs. The drop off point was pretty close to where taxis were picking up passengers. We had to show IDs and our cruise card to walk through the security gate, then through the main building where we and our belongings went through X-ray. From there it was an easy walk to the gangplank, where they scanned our card to formally record that we were back on the boat. Because the boat can dock so close to land, I was able to get a good 5G signal on the open air decks of our ship. Was nice to have internet for the rest of time we were in port.