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    Kahnnect IT

    5.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Kahnnect IT

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    1 year ago

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    Ask the Community - Kahnnect IT

    Best Buy

    Best Buy

    2.3
    (81 reviews)
    $$

    I come to this Best Buy once a week to buy Pokemon cards. When I needed appliances and a new…read morecontent creation camera I knew I wanted to buy from the people that always help me. AJ is such a good sales person. I stopped by to buy a freezer and ended up buying a dishwasher as well along with the total package to ensure the items for an extra two years. AJ is such a good representative for the type of service that all Best Buy's should want to offer. He's very knowledgeable and I had a lot of information about installation and preparing for delivery. Nick helped me buy the camera. I cannot tell you how helpful he was and helping me to figure out which camera to purchase. I am very grateful for his assistance! I will definitely be back when I need appliances or other products sold by Best Buy!

    Normally, I don't like to expend energy writing negative reviews but if it saves someone a…read moreheadache: Do Not Use this Best Buy for their Geek Squad. I took my daughter's basically new iPad in for a very easy fix (cracked screen covered under apple care) and we were there for an hour getting the run around about how we would need to replace the entire device, pay $100 instead of $30, transfer data etc etc. When asked for explanations, all we were told was "this is how Apple does it." Long story short, the ipad SHOCKINGLY only needed the screen fixed, not a replacement. I left the store and they hadn't even refunded the difference of what they made me overpay. When I went back, they said they didn't know anything about why that happened and refunded the money. They also had factory reset the device and once again, said that was policy ... which may be the case, but I don't have the energy to look into why a device would have to be factory reset just to fix a screen. Agent Harry and Agent Brandon need a bit more training on policy, procedure, and also some development on their customer service in general.

    Kahnnect IT - itservices - Updated August 2026

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