I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

Best Doctors in the network. I have gone there since 1981. They are caring, professional, and…read morealways go the extra mile to get the appropriate care you need. Sometimes they are hard to reach, because they are that good....but they will respond, and now with MyChart you can do everything online. You will not regret being part of their group.

Been with Alamo Medical Group primary care for the past two decades and through many changes. The…read moremedical practice is part of the John Muir Healthcare system. The doctors are very good and patient. They have always taken the insurances and made appropriate referrals within network. In recent years as things have been digitized, it is harder to get same day appointments but can and do get immediate responses.

I am surprised by the negative reviews here. I have had no bad experiences with Dr. Zeiger and he…read morehas made several good diagnoses that have made a difference in my quality of life and life span. He is willing to work on a problem until there is a solution. On the other hand, he has made a couple of referrals to specialists, one of which was life saving. Who cares about communication skills or related matters if the individual with whom you have placed your health and well being is a stand up, square shooter and an excellent doctor. And yes, his practice is full but, IMHO, he is worth the wait if your needs are not urgent.

I've been his patient for 8 years…read more Best doctor I ever had. He listens to you carefully and thinks deeply about what he hears. He takes everything seriously. He then formulates a plan and explains it fully. The staff follows up with a call after any test results come back and he follows up with another appointment if needed. Nothing gets dropped. The next time you see him, he's fully up on your case. I find him to be terrific personality-wise, but he is all business until the medical issues are fully addressed. I'm never nervous about my health because of my full confidence in Dr. Zeiger.

I have been seeing Dr. Malhotra for a number of years, during which time the practice has gotten…read moreworse and worse. I like Dr. Malhotra herself. I think she genuinely cares, that she listens well and that she genuinely wants to do right by her patients. But the John Muir system stifles all that. So the low rating is really about the system, not the doctor. But since the doctor is in this system and must abide by its awful parameters, it is her office that suffers, and therefore, this review. I doubt Dr. M. hires her staff, and it is really pathetic having to deal with them. A med. asst. who doesn't know the difference between "weight" and "wait," a med. asst. who throws her screen at me for me to find what I am looking for when I say something is on My Chart that she says isn't. Going to My Chart after an ER visit to get a follow-up appt. and it states a 4-month wait for an ER follow-up. Again, none of this is Dr. M's fault, but it is what you will deal with because of the system she is in. After 5 years of this, I can't take it any more and am looking for a GP who is not in John Muir's system because JM's system is just plain broken.

I was happy & contented with my excellent primary care physician Dr. Lilian Chen from UCLA Medical…read moregroup in Southern CA. It was not easy to replace her but insurance requires me local primary care physician in Northern CA. I did my research & read reviews . Dr. Manisha Malhotra is pleasant, great attitude, professional, knowledgeable, thorough, lots of patience , great listener , not rushing , organized & efficient. Her documentation is impressive. Working in the medical field for 50 years I am meticulous with my medical records. Documentation is very important a great tool of communicating to other disciplines. She got it. Loved it. I give God the glory & praise Him for guiding me in choosing the right primary care physician. I would like to express my heartfelt appreciation to Dr. Manisha Malhotra for an excellent service.

Does anyone know where Dr. Nhu Pham is going? It seems she is no longer with John Muir in Alamo??read more

This review is long overdue. I have been a patient of Dr. Pham for many years. Unfortunately my…read moreinsurance changed and she is no longer on my plan-what a loss that is. Dr. Pham is an " all round " excellent Doctor.. She is personable, kind, a good listener, and is thorough in her examination and tests. She knows exactly when to refer to a specialist and knows exactly which specialist is best suited to treat the condition. I have worked in the health field myself for may years and feel confident in my evaluation of this Doctor. I would recommend her to anyone looking for a good Doctor. It was a great comfort to know that Dr. Pham was only a phone call away. Thank you Dr. Pham

I called 10 clinics for my immigration medical clearance. I was supposed to cancel my appointment…read morebecause they don't have great reviews on yelp but when I called the other clinic with great reviews OMG they were rude,won't take questions on phone, not knowledgeable for the process and validity of test results. They are the only one who is pleasant, knowledgeable, educated me about the process..don't be discouraged with the reviews 6-7 years ago. Thank you again for the medical staff.

*** Absolutely awful, worst experience and please stay away from this doctor & read this review…read morebefore considering making an appointment. *** My partner called to help her mom who due to medical condition has had trouble speaking. She is a nurse herself and it was her first time speaking to the office. The receptionist answered first, she was very kind as my partner explained why she was calling. Their interaction was very pleasant. Then out of nowhere without notice, Dr. Sarma got on the phone and said, "This is Dr. Sarma. You are a nurse? Where do you work right now?". First inappropriate comment. She proceeded to go off on my partner, being extremely condescending and unnecessarily disrespectful and making comments like, "You are a nurse, you should know better. Help your mom. She calls us every other day to ask if she has cancer". This is a lie, and it was also completely rude, insensitive, and unprofessional for her to even make a comment like this. She even had the arrogant audacity to bring up during this conversation, "I'm busy with patients right now and this is taking up time," all while she continued to persistently go on. Why would you keep going on after making a comment like this and then continue to cut off a concerned family member every time they tried to speak? She proceeded, "So you think she has cancer? What do you want me to do?" in an extremely rude and disrespectful manner. My partner was entirely speechless. This reaction from Dr. Sarma was so out of left field and unexpected, not to mention extremely condescending and uncalled for. It was a completely one sided conversation as my partner could not even get 1 word in. When she tried to speak, Dr. Sarma repeatedly, many times, cut her off even when she tried to say, "Excuse me, I'm trying to say something". She repeatedly kept talking over her while my partner was trying to respond. Again, this is the first time my partner has ever called the office, and it was just coming from the perspective of a concerned daughter trying to help and be there for her mom who has been struggling to speak & advocate for herself. Coming from the perspective of working in healthcare, we would never, ever, ever even imagine to speak to a patient or a family member ever in this way. It's completely unacceptable and NOT okay at all the way Dr. Sarma treated her. It really showed her true colors. I think that was the saddest part of this situation. My partner called back after taking a moment to collect her thoughts and realize how disrespectful and unprofessional that was. We were just shocked because the first conversation with the receptionist was going so pleasant before the doctor got on the phone. The staff receptionist herself even agreed that it was not okay the way Dr. Sarma spoke. She kept apologizing on behalf of the doctor, which shows you just how profoundly unkind and unprofessional this doctor acted, if the office staff who witnessed the incident was profusely apologizing for the interaction. My partner's mother was an established patient of Dr. Sarma's for years. When you are a patient and you're sick, it is devastating as is. It's even more devastating when the doctor themself displays such disrespectfulness, insensitivity, and condescension.

Signing on with Donald Parsons as my MD is one of the smartest decisions I have made in the past…read moredecade. Always in good health, I thought I might start to need a great physician as I am getting older. I wanted access. I wanted someone approachable, compassionate and experienced. In Dr. Parsons I got all of what I wanted and more. He has the best demeanor I have ever seen in an MD. Very customer service oriented. His staff also has the same high quality customer/patient service attitude. I receive personal phone calls immediately if I need help. I am able to get in the same day for appointments if I believe I need it. Given the insurance crunch which leaves physicians very little time to focus on individual patients, signing on with a private MD is a very smart financial investment in yourself. And, selecting Dr. Parsons will increase your quality of life and peace of mind.

Dr. Parsons is an outstanding doctor and diagnostician. He spends time with you and has diagnosed…read moresome issues I have had very, very accurately. I had to switch from another doctor that I really liked because of insurance issues - and was concerned that I would miss my former doctor. Not so. Dr. Parsons is great and my husband and I highly recommend him.

Dr. Rebecca Parish of Lafayette has been my primary care physician for many years, and I think she…read moreis an outstanding doctor. Dr. Parish is professional, knowledgeable, and listens to her patients. She has always effectively addressed any and all health concerns I've had. I trust and value Dr. Parish's opinions and advice and highly recommend her.

My little sister has a genetic condition which came with a whole lot of health issues. It was Dr…read more Parish who uncovered some tough stuff. For my sister, checkups aren't at all routine, and our family will be forever grateful for the exceptional care she receives from Dr. Parish.

I've tried several acupuncturist and Dr Chen is, by far, rhe best of them ,and all were highly…read morerecommended. Dr. CHEN makes a real effort to understand the issue and provide what she feels is the right treatment. And it definitely seemed to help even a very nagging, difficult issue. Dr. Chen has a very unique qualification being both an MD as well as exponent of Chinese medicine and acupuncture and can offer both modalities as needed. I highly recommend Dr Chen

I highly recommend Dr. Jill Chen for acupuncture treatment. Dr. Chen was recommended to me by my…read moreoncologist while I was going through chemotherapy to help manage the side effects, such as nausea and neuropathy. I went once a week for about 5 months. I did not have any neuropathy from the chemo and very little nausea. I believe that this treatment helped me to feel better during this time. Dr. Chen has such a calming way about her, that just taking that hour of time for myself felt like a gift. She has a genuine care and concern for her patients. You feel nurtured and safe while in her care. I definitely recommend Dr. Chen for anyone going through cancer treatment, but I have no doubt that her treatment benefits extend beyond cancer as well (pain, stress, etc).

I cannot thank Dr. Selina Shah enough for the incredible care she has provided to my mother. My mom…read morehas suffered from chronic knee pain for decades, and we had almost given up hope of her ever finding relief. We came to Dr. Shah for Hyaluronic Acid injections, and the results exceeded our wildest expectations. After decades of dealing with pain in both knees, my mom is finally pain-free. Dr. Shah was not only highly skilled and professional but also incredibly compassionate. She took the time to explain the procedure and made sure my mom was comfortable throughout. The difference is night and day--my mom is now walking without pain for the first time in many years. If you are looking for an doctor who truly cares and delivers results, look no further than Dr. Shah. I also want to extend a huge thank you to Michael, Hazel and the entire staff for being so warm, welcoming, and efficient during our visits. From the front desk to the medical assistants, the entire team made my mom feel comfortable and cared for from the moment we walked in.

I remain jealous of others who got the 5-star treatment. Did I just see her on a bad day? I really…read morereally wanted to try regenerative medicine. I tend to get a lot of orthopedic injuries. I'd love to try it for my frozen shoulder, my torn hip labrum, etc. I was also deeply interested in diagnostic ultrasound. Hopefully I can find another provider in the area.