My partner and I were looking for something very specific when finding a pediatrician for our son…read more My partner actually made a bulleted list of qualifications that the doctor had to have to even be considered. He he printed out that list and brought it with us to the offices -- I thought it would be embarrassed by it, but now I know it showed we meant business! We wanted to find someone who would consult with us and respect our decisions on vaccinations and antibiotics. We wanted to veer on the homeopathic side of care whenever possible. We wanted someone who respected the fact that our son was born at home with a midwife. It was hard to find all of this in a pediatrician, but in a family doctor, Dr. Scheerer was the It man. Dr. Scheerer is accomodating, I don't feel like a sardine in a tin can in his waiting room, he sits with you and really listens to your concerns. He knows his holistics but is also affiliated with St. Joe's, so you get the best of both worlds. He supports breastfeeding. He looks like he was in a rock band once, but has pictures of his family on a slideshow screensaver. Also, since he's a family doctor, he can take care of the whole fam. He sees babies every day, so we felt comfortable to have our son under his care. His staff remembers us and it really feels a lot more inviting than any other doctor I've been to. If you really like flourescent lights, a hospital setting, and a sterile-feeling environment, then he probably isn't for you. His office is in this awesome gigantic purple house near Planned Parenthood.

Dr. Scheerer has been my primary care doc for quite a long time now. Even though we're living…read moreoutside of the country now we still come back for annual check ups. He is thoughtful, thorough and engaging. His standard of care is among the best I have ever experienced in any of a variety of medical settings. In an era when your counted as lucky to get more than 10 minutes with your physician, Dr. Scheerer takes the time needed to examine, discuss options and then take a few minutes to talk about what books we've been reading.

I came here in 2004, when my physician (at the time) was Dr. Chen, and at the time it was IHA @…read moreHogback. He was (and still is) a good doctor, but years later, before moving to the Clark Office, my current primary care physician is: Dr. Kusiak, and I always enjoy have her, ever since, yet, she more than just a physician, but she also dedicates herself to humor and devotion with me, as she hears so much about my own family, who always looks after my health. When she's either busy (with other patients), out of town or has prior commitments, I usually go see Dr. Dyksterhouse (as of early this year) and he too is a very humourous physician, but is the opposite of Kusiak. I've been not only a big asset to these physicians, whom I see them, as my family, they are now my friends, as I'm part of the Trinity Health group.

I came here today for a routine physical checkup. It is not too far away and convenient. They also…read morehave a solid connection with the UofM Health system. I have been coming here and seeing Dr Chen for years. They were originally on Hogback rd but moved to Clark a few years back. The office is comfortable, clean and checkins go quick. The Dr is nice and informative and explains things thoroughly. Good office and Doctor to have.

Horrible place just trying to get your money. Went with two medical needs. Mental health and…read morechronic heartburn. Prescribed my mental health meds but want me to pay another 50 bucks for my stomach meds. Not a good place just trying to get your money fir nothing.

I'm deeply disappointed by the lack of care and the misdiagnosis my husband received at Packard…read moreHealth in October 2020. My husband sustained a wrist injury from falling onto concrete and was experiencing severe pain for weeks. We went into Packard Health where they told him that all he needed was Ibuprofen and more stretching and refused to take X-rays even after our insistence. Less than a month later after we got into the University of Michigan health system, my husband saw his new primary care physician. They examined his wrist thoroughly and took X-rays. Two days later, we learned that he has a complex wrist fracture and needs surgery. The doctors at UofM said that he probably worsened his wrist by continuing to use it and stretch it. My husband is now in a cast until February recovering from wrist surgery. If Packard Health were responsible enough to at least take X-rays, my husband could have had a faster recovery and not even need surgery. Please stay safe don't go to Packard Health, I can't imagine what other senseless damage they've caused patients. And Packard Health, please do whatever you need to do to take care of your patients better.

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!

I've been going to Family Medicine here for several years now and have consistently great…read moreexperiences. For the last 3 or 4 years, Dr. Holmstrom has been my PCP and I really liked her. I guess most folks do too because the only downside is that there's usually about a 3 month wait to see her! But I've been lucky that so far I haven't had any emergency issues to need to get in all that quickly so a 3-month wait hasn't been terrible. A few times I've needed prescriptions filled last minute and the staff has always been friendly and extended my refill until I was able to get into see the Dr. Most recently I was in yesterday for my yearly physical. Admittedly, despite being completely enamored with all things having to do with the medical profession, I have a bit of doctor's office phobia when it comes to my own appointments and I get really nervous whenever I visit (nothing personal, docs! I'm just a worrywart!) but the staff here puts me at ease. Everyone is great from the check in front desk staff to the nurses (there is one in particular that I've seen several times and she's the best! I'm terrible with names so I can't recall to give shout her out, sadly!) to the medical student who did my preliminary exam. Dr. Holmstrom is also so sweet and supportive and really friendly. Admittedly I've had a pretty grief-stricken year so anxiety/depression has been a bit of a struggle for me the last few months. She really took the time to talk through some of my issues and make sure that I was taking care of myself through all of it. They really do care here! UofM also has the neat health portal online where you can make appointments, view test results, request refills, etc. Everything you may need at your fingertips 24 hours a day. Just make sure you have your medical record number handy as you'll need it, if you're like me and forget your login & password all.the.time! ALSO--this office also houses the Japanese Family Health Program. This doesn't pertain to me but I think it's great they offer the services to Japanese speaking members of the population (several other clinics in the area service other languages).

I love that you can still find a small practice in Ann Arbor, where most, if not all of the doctors…read moreoffice is an entity if U of M or IHA. What I loved most about my PCP back in Cali was that I knew who my doctor was and could ensure that I would be seeing only the person, unless I requested someone else. This practice has three primary doctors and a nurse (I believe she isn't there daily), but they have a really nice woman(not sure exactly what her title is) but she preps all the patients before the doctors see 'em. My PCP is probably the youngest and the newest in that practice and does a great job taking the time to talk about any concerns or issues I had and didn't take über long to get to me either. It was very easy getting an appointment and the front women are helpful. If you're looking for just one doctor you can see and build a rapport with them, I would recommend coming here. Oh another plus is that they haven't moved to using an electronic system, so it is more a one on one visit, as opposed to the nurse or doctor talking to you but looking at a tablet most of the visit.

This place was average enough when it was convenient for me location wise but then they're…read moreswitching to some expensive model and I never received any information about it aside from talking to a friend who also uses this doctor... I got only a couple robo calls from him inviting me to some dinner presentation at Weber's. Not interested in being sold something at the doctor's office.. I found another doctor.

It seems the staffing issues are no longer a problem. Thank goodness…read more Dr Cooke is a down to earth peach. I am glad I stuck it out.

I like the East Ann Arbor Health Center (part of the University of Michigan Health System) in…read moregeneral, and Dr. Cooke in particular. I started going to this health center based on a recommendation from someone I know who works there. I started off with one doctor, and ended up seeing Cooke on a subsequent visit. So far, though other doctors were good, Cooke is my favorite. I was diagnosed with an endocrine and autoimmune disorder a couple of years ago, and while I'm grateful to the doctor that caught it in my lab tests, she didn't have much of a bedside manner, and didn't explain things I needed to know about my condition very well. Dr. Cooke took time to answer my questions and seems to be aware of the latest protocols on treating my particular endocrine disorder. It's also important to me that a doctor treat fat patients with dignity, and I've been consistently happy with him on this issue. In fact, I've recommended him to the "Fat Friendly Health Professionals" database that's kept on the web (google it if you're curious). While I will see another doctor in the practice if he's all booked up, I would prefer to be seen by Cooke whenever possible.

We have only been members here for a few months but we would highly recommend.. they have went…read moreabove and beyond to help us... as opposed to other doctors, I feel like they actually care about us and we are a name not a number.

Absolutely love this practice. Dr. Jeff O'Boyle is the man! Incredibly talented Dr with a great…read moresense of humor who truly cares about his patients and building a long-term relationship. Prices are incredible for the service he provides and he is ALWAYS there for you. Love the direct pay service and tell all my friends about him.

Felt like the doctor didn't care. Went in with swelling and pain from a salivary gland stone. Left…read morebeing told all I can do is use mouthwash, suck on sour candy, and to come back when it's bigger. Did get a referral for an MRI but that doesn't do much good Jen my jaw and face pain is at a 7-8, and I can't eat.

Received the worst care ever for my mother doctor (male,) didn't even ask enough questions during…read morethe 1 minute consult & gave no medication. Said I can't do anything for her and refused to give any recommendations on what she should take for at home care. We have never been treated so unfairly. Receptionist and the young lady who took us back were both friendly but doctor seemed such in a rush and answered none of our answers and didn't care. Said that they couldn't do anything and sent referral to hospital.