Amanda was great! very knowledgeable and helpful throughout my repair process. I highly recommend trusting them with your vehicle if you need repairs, they went above and beyond. read more

Ka'anapali Collision - Truck damage - Body Shops Near Me - Lahaina, Hawaii

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Amanda and the team were amazing!! Helped me so much from working with the insurance company to arranging a rental car. It was super quick too!! read more

Jessi was very unprofessional and complete refusal to perform a proper inspection. I brought my vehicle here for an estimate following an accident that caused structural damage underneath the car, including a shifted subframe. Instead of placing the car on a lift to conduct a proper inspection or measurement, the mechanic argued with me, and stated that he doesn't know what to fix i told him that the subframe popped out because of the impact and I showed it to him and he told me it's normal, giving me unpleasant attitude, made assumptions without looking under the vehicle, and outright refused to write an estimate or perform a teardown for my insurance claim and told me that take it to the other shops and he doesn't care if i milk the insurance company. Extremely dismissive attitude toward a customer trying to deal with post-accident safety concerns. If you are dealing with an insurance claim or need thorough structural work, look elsewhere. read more

Ka'anapali Collision is reopening in the area between Maui Prep School and the Napili Farmers Market, same area as the Maui off road Adventure company. On the left as you enter the complex. They always do a great job and our 2016 Jeep looks brand new after they redid the bonnet and bumper after an accident. I will always use them as they handle everything including the insurance company for you. Makes recovering from a bump much easier. Make sure you support this great local company, they are part of our community and lost everything in the Lahaina fire. read more

I'm thrilled that Kaanapali Collision has reopened after the fire, especially after someone banged my car in a parking lot. I wouldn't want to take my car anywhere else! Amanda is excellent--she kept me updated throughout the repair process and made everything so easy. My car looks brand new again, and I couldn't be happier with the results. Mahalo for your outstanding service and help! read more

Ka'anapali Collision - Visible dent on the rear right fender of my car, caused by an unknown vehicle, with no note left behind. - Body Shops Near Me - Lahaina, Hawaii

From start to finish professional & reliable!!!Communication was excellent & I always knew the status of our repairs ! Highly recommend !!!

Hands down, thee best place in Maui (not just Lahaina)! Especially if its Insurance related - Amanda knows what shes doing and has nailed in 100% of the time. She arranged my rental and everything, had it waiting there for me when I dropped off the car. Every car ive ever brought to her ive driven away satisfied. Much appreciation to Amanda, Jess and the whole team out there! read more

The team of Todd and Amanda were very helpful in my 2021 Pathfinder front fender repair. I called in the AM and they had me come in later that same day to review. The damage was relatively minor, and they found time to get it in the next day for repair and get me out quickly. They did an excellent job and at a very fair and reasonable cost. A strong recommendation to their helpfulness and responsiveness. Good job team!! read more

We contacted Kaanapali Collision because we were under a time restraint to have our car fender repaired, and everywhere else we contacted had a 3 month waiting period just to get an estimate! Todd graciously worked us in so we could get the estimate turned in timely for the insurance. Amanda was very helpful keeping us informed with the parts being ordered, and arranged for a rental car to be delivered to their shop for us to drive while our car was being repaired. And when we picked up our car not only had they washed the outside, but cleaned out the inside too-- and there was a lot of sand in the car! We were able to drop off the rental car at their shop and Amanda took car of returning it to the car rental place. Excellent work and excellent customer service!!! read more

This is one of the few auto repair shops on the West Side of Maui. It has a market in the area because they landed a contract with an insurance company....however...Let me explain it this way....if you watch Seinfeld...Amanda is like the Soup Nazi. There is nothing pleasant about the abrupt and rude behavior. The work is good, but I don't need the disrespect. There are many other good shops on island. I am unclear about the fabulous reviews praising her. read more

This company has it together everything was seamless. The rental car was waiting for me there the drop off of the rental car and picking up my other car was perfect. The work that they did on our Mercedes was absolutely gorgeous. The only way they could make this better And easier is if they serve cocktails while you waited! highly recommend!!!! read more

Nice people. Reasonable fees. Finished small scratch in a couple hours. Uber from here to the outlet mall is about 7 bucks- go get some shaved ice. I don't recommend walking since there are no sidewalks on main road. read more

Great service. Fast and inexpensive. Fixed my Rental car bumper ding in no time and don't Think the rental company will know the difference. read more

Terrible customer service!!!! Went in to get some dents repaired and the dent removal guy broke all the clips holding on the bed rail protector AND DID NOT TELL ME!! I discovered the damage and Kaanapali Collision was unwilling to pay for the new part but would install it for free?? Thanks jerks, I won't be back!! read more

Amanda was so helpful and got my wife's car fixed up perfectly after my accident. From start to finish she was extremely helpful!!

We have used Kaanapali Collision two times. One for my son's Mustang. And just last week for my Ford Flex. Amanda is very attentive and understanding. Handled all the paperwork, dealing with Geico and getting me into the rental car faster. Definitely a friend when you are feeling bummed about your car. Jesse and his crew got my Flex back in great condition and got me back on the road. Easy to talk to, I always feel comfortable around them and they also are understanding and somewhat sympathetic about your loss. No need to go to Kahului when we have the best of the best here in West Maui!! read more

I can not recommend this place highly enough. I have worked with them twice now, and have had an excellent experience each time. Amanda goes above and beyond working with the insurance and rental car companies to really make things as easy on you as possible. And the crew in the back did an amazing job on my truck, it looks better than it did before it got hit. If you find yourself in need of a body shop, this is definitely the place to go. read more

They earned that 5 star rating. Hooked the valance of my rental car on a root. Knew it was simple, but no tools to pop it back in. Rental car company would've charged about $1500. Instead I was in and out for $50. No, they didn't take advantage of this idiot tourist! read more

Just got back from picking up my Subaru Outback. Someone had clipped my front end and torn off part of the plastic bumper. Jesse was fantastic, got it right in and fixed within 2 hours for far less than I was afraid it might be. I cannot say enough and will recommend them to all our friends here. read more

Warning!!! I'm sure the guys here do a great job, but the estimate we received here was WAY crazy high. I got multiple quotes this was by far the highest. If you don't want to pay two arms and two legs you should really shop around. If you're going through insurance maybe it would be OK but if you are paying out of pocket for this just don't. Just a word of warning! read more

Family owned and operated, with fantastic customer service and a very quick turn around time. I highly recommend this company!

I banged up my truck and was referred to Ka'anapali Collision from a co-worker. I honestly couldn't be happier or more pleased with the entire experience from start to finish. Both owners Jesse and Amanda were extremely helpful, patient, and friendly the entire time. They completely worked with me and my schedule to get my truck in as soon as I was ready. And the best part? It was complete, looking fabulous in less than 3 days. Not only did they do the job well, which many people can do, I truly felt like Jesse and Amanda were honest and truthful, looking to help me out. They made sure to not only fix my truck but do so keeping genuine parts. As Jesse put it, "If it were my truck, this is what I'd do." Most time doing the best work for a vehicle requires more money, right? Wrong! They saved me money! The owners here are really great and genuine people, and I told them they were some of the best business owners I've encountered in Maui. I highly recommend taking your vehicle to them, and if it didn't mean getting into another wreck, I'd be back for business! read more

Jessie was amazing and went out of his way to take care of our car. Super impressed with him and their overall service. Thanks Guys!

Amanda and her staff were awesome! They took great care of me and my car. Highly recommend them!

They went over and beyond to accommodate my time and budget constraints. The work is impeccable. I highly recommend them..Aloha lives here for sure. Thank you Amanda and crew! read more

Excellent repair on front and back bumpers of our Lexus SUV. Pricing was very good and I did not have to drive to the other side of the island. They even cleared out the fogging in our head lights and washed the car without charge. VERY happy customer! I just recommended my friend get her Lexus ding repaired. read more

Amanda, Jesse, and the crew are awesome!! My truck looks better than it did before my accident! Their work is high quality and they pay attention to details while accommodating whatever budget concerns you may have. Amanda and Jesse are genuine people with true aloha and ohana vibes. They make you feel comfortable in what can be a stressful situation and truly care about taking care of you and your vehicle. Amanda is organized and efficient; she always returned my calls promptly and kept me up to date on the status of my truck. She dealt with my insurance company directly and I basically just had to drop off my truck and pick it up when it was finished being repaired. Jesse and his crew do awesome work! I'm serious when I say that the truck looks better now than it did before the accident. The little details that they paid attention to went well beyond my expectations. They always have an open door and answered all of my questions. I will recommend them to everyone I know who may need repairs on their vehicles. Ka'anapali Collision is No Ka 'Oi!! read more

HIGHLY recommend this place! During my last day in Maui with my fiancée, our parked rental Jeep was hit in the rear bumper, leaving a relatively large dent. The person that hit our Jeep took off and we weren't sure what to do to remedy the situation. We decided to try an auto repair shop by our resort and it was the best decision we could have made. As soon as we walked in, Judy greeted us warmly and asked how she could help; Amanda then gave us an estimate within several minutes. We were a bit short on time as our flight was leaving later that day and they found a way to fit us into their schedule to repair our bumper in 2 hours. And on top of that, Judy gave us a ride back to our resort!!! We feel very lucky to have driven by this Kaanapali Collision as they treated us with great care. We can't thank you enough! read more

I brought my car to this auto repair shop to align my drivers side door and get my cracked check strap replaced. I believed that my check strap was cracked due to the door being misaligned. What I felt was weird at first was that they only accepted cash or check. It wasn't too much of a big deal for me, I just thought it was strange. It was a fairly small fix so I went to the ATM to take out some cash. They estimated the cost to align my door and replace the strap to be around $230. A little over a week passes and they call me to tell me that they got the part in and now they can repair my car. The initial estimated time of labor was 2.5 hours. I dropped my car off around 3:30pm and drove back home to Wailuku thinking that they wouldn't be able to finish on time. They called me at about 4:10pm while I was still driving back home telling me my car is done and ready to be picked up. I didn't want to travel all the way back so I waited until the next day. Unfortunately, I was not able to pick it up so I asked one of my good friends to pick it up for me. When I looked at the door alignment it was still crooked. However, they did replace the strap, but the whole reason I was replacing the strap was because I wanted the door aligned. With the door still misaligned, I would believe that the strap would still be susceptible to cracking. I called them stating the issue, and they said they weren't able to align it. Okay......"so why did you guys still charge me $250 when only 40 minutes of labor was done on my car?" They responed: "Well we tried adjusting it for about 1.5 hours." I assumed they were just saying that to cover the 2.5 hours listed on the invoice. Think about it, I'm paying them for their failed attempt to fix it. In my field of work, I don't pay for work that hasn't been done. For example, if you pay a contractor to build you a house, and within time the contractor says "oh sorry we couldn't build you a house because we don't know how". Well at that point I would want my money refunded. I eventually got them to refund me $50 dollars which should've been more, but I'd rather not waste my time. I went to this shop based on their great yelp reviews, and I'm sure they provide great service to a lot of people; but my experience with them was terrible. The main thing I didn't enjoy was the deception. They spent 40 minutes of work as opposed to the 2.5 hours listed on the invoice, they didn't notify me that the door could not be aligned properly, and the refund they gave me was not calculated accurately. I would say go at your own risk. read more

Jesse saved our car! We had a water leak due to an accident on the mainland. We had a hard time finding a shop willing to attempt a repair. Kaanapali Collision carefully detailed the repair and Amanda provided a carefully detailed bill. They encompass what we understand as the Aloha Spirit! Mahalo! read more

Absolutely thrilled to pick up my truck & see their amazing work! I highly recommend Kaanapali Collision. Very friendly, accommodating & beyond professional. I feel like I have a brand new truck again & they definitely went above & beyond. read more

A perfect family run small business. They understand and go out of there way to help the customer. We had a little accident and took are car in. Not only was the price more than fair, the work and quick turnaround were more than anyone could ask for. They went out of their way to help us including providing transportation to and from our hotel when we took our car in. Best of luck. I strongly recommend. read more

These guys were a lifesaver! Got our rental car scratched in a parking lot during our trip to Maui (shocker, I know). Went in this place and for a small cash fee, they buffed it right out pretty much as soon as I walked in. They were fast, considerate, and saved me a ton of $$ from the evil car company gods. Great, great people! read more

Ka'anapali collision did a fantastic job! Amanda was spot on knew what she was talking about and then delivered, on time and as promised. Jesse was great he went out of his way to make sure the repair was perfect! I have dealt with other repair shops and this was by far the best. I will forever seek them out for any future body work needs. read more

Great place for quality body work. Known and worked with Kaanapalli Collision and always a great experience. Definitely use them and refer everyone to them!!! read more

Got the job done to specs, on time and under budget. They treated my little just as importantly as if it had been a huge one. I highly recommend them for any auto body work you may need! read more

I totaled my acura and had it towed to Kaanapali Collision based on the reviews. I was not disappointed. Amanda was very kind and helpful. They worked directly with Geico, and me, and I felt they were really on my side! The whole thing was resolved within a day. I highly recommend this company! read more

They are amazing!! Super kind, good at what they do and fixed up my car in less than 15 minutes! Highly, highly recommend them for any body repair needs you have. 5 stars! Go see them!! read more

These guys were fantastic. They worked late into the night to get our car fixed so that our holiday wasn't inconvenienced by not having a car. They are courteous and even picked us up from our hotel in order to get our car back. Highly recommend! read more

Highly recommend! Outstanding work and customer service! Lots of understanding and Aloha at Kaanapali Collison! 5+