I needed a last minute security team to watch my property. Nate was one of the first companies to…read morerespond to me the same night. He was able to send someone there immediately and even showed up to help scan the perimeter. They were there on time every night, was very professional, and took care of everything! I will be using them again and would absolutely recommend them!

From the owner: We are a security and private investigation company that is license and insured in the State of…read moreIndiana. When it comes to security, we specialize in warehouse security and large businesses, however we also specialize in small businesses and venues as well. The owner, Nathan Brooks is a police officer, and a licensed private investigator and can investigate things such as infidelity, backgrounds checks, employment verification, reverse phone number lookups, license plates, criminal history, marital records, arrest records, conviction records, civil records etc. Brooks Security became a certified veteran owned small business in 2025 so for companies that require that certification, we are happy to announce that we have obtained it and are ready to take on those details.

The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

Called and got a same-day appointment to have some ethernet cable run from our router to our living…read moreroom. They use CAT-6 cabling at a minimum which is a little more expensive. I would have appreciate the option to use CAT-5 to lower the cost but aside from that David was very profession and gave a very accurate estimate of the time and cost. He worked efficiently, cleaned up after the work was done, tested everything, and i've been satisfied with the work done. I will probably use them again in the future when I plan to install a ubiquiti network system.

Called David for a last-minute job where another crew didn't quite finish their work and he was…read moreavailable after hours for a very reasonable fee. Worked fast, talked through options as the mounting places weren't ideal, tested every run, and even installed my AP and camera for me (threw my back out and getting on ladders is aggravating atm). Quality guy running a quality business, couldn't be happier with the result and am looking forward to using them for more branches in this area!

Avoid Guardian Protection Services - there are many other options that are better, more affordable,…read moreand have better customer service. Their call center customer service line is horrendous - they really do not care about their customers at all.  Like many others, COVID has hit our family and we are barely able to put food on the table and a roof over our heads.  Guardian Protection offered no support or alternative/cheaper plans for the last year of our contract (the first contract I signed with them was 3 years - my fault for not reading the renewal when we moved to a new home that it jumped to 5 years). Today I called to cancel my service at the end of my contract - exactly three months from now. I was told that I could not cancel now - but I had to call back 30 days from the end of the contract.  If I do not, my contract will be renewed on a month-to-month basis.  So, in other words, I call back on exactly  April 20th, or I'm stuck for another month.  I asked that a note be put in my account that I'm canceling now, and giving 90 days notice, but was only told, by Matt, that I needed to call 30 days prior to the end of  the contract. When I asked to speak to a supervisor, Matt took my number (which is already in my account, so....?) and told me a supervisor would call today. Still waiting...

I have had my security system for a couple of years now. The system is expensive. I was…read moreexperiencing difficulty with my mobile video device. The app continued to state device error. I called the help desk and I was transferred to another number, waited 15 minutes then hung up due to nobody answering. I called back several more times no answer. I decided to see if I can get my device to work, I accidentally set off my alarm. NOBODY FROM GUARDIAN PROTECTION called to check up on me. I called back and managed to get a hold of a lady. She also transferred me!! If you want a piece of mind DO NOT USE GUARDUAN PROTECTION!!