Susan took care of my dogs recently while I was out of town and I was very pleased with her…read moreprofessionalism and care for my furry friends. She showed up on time each day and sent photos and updates, which was reassuring. She recently had to raise her rates and provide shorter visits, and I'm not sure if it will meet my needs any longer, but if you can afford it, and short visits will work, know that Susan is reliable and caring. My dogs loved her right from the start!

My wife and I needed a dog sitter/boarding for our 16 year old chihuahua, Lola. We were here for…read morethe Albuquerque balloon festival. Being from Southern California I called dog boarding places a few weeks before the trip. This one doggy day care had an age limit of 13 years. When I called The Waggin ranch and talked to Hans(owner) my worries were gone. He said Lola's age didn't matter. The location of the Waggin Ranch is perfect, only 10 minutes from the Balloon festival. Leaving Lola with Hans was like family. Thanks Hans. See you next year! Mike and Hope S.

We have a 19 month old Euro Doberman who missed out on socialization with other dogs and the world…read morein general during Covid. Hans, the owner operator of Waggin Ranch has been so patient working with our boy on daily visits and overnight visits. Our pup, Sir Puck is steadly making progress by visiting this wonderful place with a whole pack of resident and visiting dogs socializing with him. This is not your typical boarding/doggy day care place. There are no kennels, but access to a true Adobe home which is cool during the hot summer months. Lots of interaction with Hans and his guiding, doggie whisperer ways. So glad we found Hans. His prices are most reasonable and the dogoos have a huge yard to run in and lots of shade and water.

2nd review just to add some new photos. You can see our dogs genuinely have a good time at Pet BnD…read more Highly recommend- clean place, nice staff. They text pictures of our dogs to us everyday that we were away.

First of all- this was my first time ever using a boarding facility for my 3 fur babies and I'm so…read morevery glad I found Pet BnD. My spoiled babies all LOVED their week long stays so they stayed a little less than a week on two separate occasions. I have one dog that is extremely anxious and during the first visit it took her a day to settle in but on the second stay it only took a few hours. Which is amazing. Their website answered all the questions I had so I called and booked some dates. I can confirm that in fact, they are everything I hoped for. Our little trio of babies loved staying and you'll see nothing but smiles and playful faces. They kept me updated on how the pets did while we were away which includes pictures; the pics really put me at ease because I could see how happy they were. The staff is amazing no matter who you speak with or text, they all are amazing people truly. They are animal lovers and it shows. They treat your pets as if they are their own. Kisses, treats if you allow it and I love the drop off form is great. They adhere to whatever the dog's schedule is and they will give prescription medication as well. I especially want to say that I was able to genuinely relax because I KNEW that my babies were being well cared for and loved. Upon picking up our pups, we got report cards and it helps to see how they did.

Cant manage her voice mail, and will not get back to you. Seems like a poorly run business. Sad, I…read morewas really trying to find someone to trust.

I can rest easy when we are out of town knowing my pups are well taken care of, thanks to Ashley…read moreand her team. Professional and communicative, and the dogs love her!

TL;DR: I would not trust Camp Bow Wow with the safety of my pets…read more My parents boarded their two small dogs at Camp Bow Wow for the very first time while we attended a family event out of state. When we picked them up that evening, one dog had a large, pus-filled wound on her face that staff described only as "a scratch." Although none of us are veterinarians, it was obvious the wound was more serious than that. The next morning, our family veterinarian confirmed it was a puncture wound that had become infected, drained the pus, and explained that it would have required stitches had it been treated sooner. Instead, the dog was prescribed a week of antibiotics. Two weeks later, the wound is healing but still not fully resolved. We contacted Camp Bow Wow to find out what had happened because no one had informed us of any incident before pickup. After investigating, management told us our dog had been injured as collateral damage during a scuffle between another dog and her companion a couple of hours before checkout. They also claimed they had called my parents to discuss the incident. That is not what happened. The only voicemail my parents received stated that both dogs were doing well and asked them to call about exit baths. They returned the call on the way from the airport, reached voicemail, and received no further attempts to contact them. When we asked why veterinary care wasn't sought--or, at a minimum, why my parents weren't notified so they could decide whether their dog should be seen--we were told the injury "did not appear to be severe enough for medical attention" and had only "occurred a couple of hours prior to checkout." This explanation was difficult to reconcile with our veterinarian's findings that the wound was already infected and that too much time had passed for stitches, despite the vet examining her less than 24 hours after the incident allegedly occurred. When we raised these concerns, management stood by their account and stated that pet owners are responsible for any veterinary expenses resulting from their dog's stay. When I asked the facility manager, Sally, about their policy for notifying owners when a dog is injured, specifically by another dog, I never received a clear answer--only a repetition of their version of events. As someone who owns my own two dogs and frequently uses boarding facilities, I understand that kennel staff are not veterinarians. I don't expect them to diagnose injuries. I do expect them to promptly notify pet owners whenever an animal is injured and allow the owner--not the kennel--to decide whether veterinary care is warranted. I also expect honesty and transparency as to when and how an incident occurred, which I do not believe we received in this instance. In my opinion, Camp Bow Wow failed to meet that basic standard of care. Based on this experience, I cannot recommend boarding your pets there.

My dog no longer lets me pet him after his boarding at Camp Bow Wow…read more He is now verbally reactive to my touch whereas we were able to spend literal hours cuddling and petting. I cannot sit next to him without him leaving to go to his bed He still loves his dog mom, but does not trust me anymore. I'm extremely disappointed.

I recently boarded my two Great Pyrenees puppies for the first time over the holiday weekend, and…read morethe experience was deeply disappointing. After five days at the facility, I picked them up to find one covered in feces on her tail and hindquarters, while the other seemed traumatized--she tried to hide under a tree as the staff brought her out. Once home, both dogs voraciously drank an entire 3L bowl of water and devoured two full bowls of food, suggesting they may have been neglected in terms of basic care. My smaller girl is still not back to her energetic self; she's unusually weak and uninterested in play. Whatever occurred during their stay, it's clear this kennel failed to provide adequate attention and hygiene. I would never recommend or return to this place--pet owners, beware.

It was a first visit for my male German Shepherd. When I picked him up, he looked like a different…read moredog. His massive undercoat was gone, and he was sleek and shiny. His nails were perfectly trimmed. I definitely will be back. Sherry did an amazing job!

Alysha is the best with animals. With over 20 years experience with dogs, cats and farm animals she…read moreknows how to comfort them and make sure your pet has the best experience.

I have had nothing but good experiences dealing with Aly..her 18 years in the business…read moreshows..always a professional job and the rescue dogs always appreciate her kindness toward them..I highly recommend Duke City spa for all your grooming needs..

If you're anything like my family, you love your dog! Oh, and yes dogs rule, while cats drool!…read moreSorry, I just had to get that off my chest! Anyway, despite the fact that you love your dog, you can't always bring her with you. Am I right? Especially if your girl is a larger dog (big girls need love too), sometimes it's best to just leave the old girl at home. But there's the catch! Unlike a cat, you just can't leave Spot unattended! Dogs need that human interaction, unlike cats that really don't give a rat's ass about you. So, what do you do? You either find a family friend and impose (how rude), or you find a kennel. We chose the latter! Happy Tails is ran by the nicest dog loving woman you might ever meet. Fret not crazy cat people, she probably has a soft spot for cats too if you're in need. Nevertheless, the rates are fair, you can either bring your own food or she'll feed them hers, and she throws in a nightly treat. In addition, you can bring something personal so your dog isn't too sad. We brought our dog's bed with us as we dropped her off so she'd be a tad more comfortable and not so depressed. If you're in need, Happy Tails has got your six! Give 'em a go, you'll be glad you did. Administrative note: Don't trust GPS to get you there, it's wrong! Take the Carnuel Road exit off the 40 as you're traveling East. Go across old Route 66 and stay to the left. Keep going past Silver Hills LN (even though the address is 1 Silver Hills LN) and it will be on your right. Try to go before it gets dark to alleviate your anxiety. Cheers!

My three Chihuahuas did great there, and they are very skittish. Will definitely use Happy Tails…read moreagain.