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    K9 Academics

    5.0 (1 review)
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    Services - K9 Academics

    Puppy socialization classes

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    2 years ago

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    Canine Learning Center - Updated Lobby

    Canine Learning Center

    (22 reviews)

    I took a class last winter, hopefully this teacher is no longer there. She was young. I was not…read moreimpressed because she wasn't focused on her students. I should have asked for my money back. She often rushed through things. She didn't have an awareness of how to teach human adults, by saying something , show something, say it again in a different way, show it again slowly. She said it once, showed it quickly then expected us to do it. She would show something, then have us go do it while she talked with her friends she brought in. She didn't pay attention to her students. She only offered help when I was struggling if I asked for her help, she didn't notice when people were struggling. She was stern and not approachable. She said she had lots of experience training. Perhaps that was true but she needs to work on people skills to be a group dog trainer. This intro class was designed to rush us through a program of a bunch of different things every time so that maybe we felt we learned a lot and got our moneys worth, rather than make sure we had important things down really well. The instructor said that after we finished the class we could come in for open play. I called and left a message about this twice but no one called me back. The place was freezing cold in the winter and smelly. I've heard other people like this place, but I won't go back. I also read the review about a woman abusing a dog here and people being rude. Big fat NO.

    I cannot say enough about our experience with Canine Learning Center. What an amazing and positive…read moreexperience for the entire 6week Obedience Course. Charlie (whippet/Pitt- Puerto Rican rescue) loved the course. She looked forward to seeing her friends and learning new skills every week. Julie is so patient with both the canines and the humans. I learned how to be a much better pet parent. Her behavior is markedly better, so much so in fact that friends and family comment how they notice. She was always a sweet girl, but overly excited to the point of annoyance. Now she is sweet, loving and a joy to be around. Thank you, CLC for bringing out the best in my girl!

    Progressive School For Dogs - untitled

    Progressive School For Dogs

    (5 reviews)

    I will never take my pet here. I entered my information on their web portal for a future visit. I…read morewant to preface that I did request a busy time in which many folks are on vacation. I was told my reservation was pending and I needed a screening to take place. No problem! My dog is an amazing guy I knew he'd pass. The owner also asked me to please enter my credit card info. So I took time off work to take him there. He passed no issue. I asked the woman at the screening if it meant my dog was accepted and she said the reservation should go through and to be in touch. I wait a day after not hearing and go on their web portal to see my reservation was cancelled. At this point 5+ days have passed since I began the process because nobody there answers a phone and you can only contact them via their portal and wait for a response. After finally hearing from them the owner proceeds to tell me my dog will be on a waitlist. There never was any room for him to begin. She could've easily told me that BEFORE the screening, BEFORE she takes my credit card. She has the audacity to tell me it's a good lesson for me (which had me so angry I started to get emotional because I've lost five days of searching for a place for my beloved pet!). I tell her she could've been honest and she said "I get hundreds of calls per day." It's as easy as knowing your availability and looking at my dates. The end of the conversation told me everything I needed to hear to understand her real motivation--she said "Well the next time you go on vacation and you plan better you're all set up here to bring him here." She only ever cared about future $ and manipulatively making it "easy" the next time I need a place. Gross way to operate. She has no idea of my situation. She has no idea the place my pet was scheduled far in advance had to close for a time that happens to fall when my dog was scheduled because of a COVID sickness. I don't expect her to accommodate my dog when she has no room. I do expect honesty and professionalism which seems greatly lacking. I'd not trust her with my best friend and beloved dog.

    It's disappointing that after an extended period of taking my two dogs there, that they can't…read moreoverlook a misunderstanding I had about their passes and reservations. I was charged $60 for a no show. However, I was informed that I had no more visits on my pass. But since I had not cancelled my future reservations, they were happy to charge me. In the past I had also overlooked a few things. One if which is when they used to take calls, I asked if I could stop by to feed my dogs. (I thought they were fed by my partner). I was told that it was not possible because all doors are locked after 9 am! Strange that I was refused access to my fur babies. As a result, I've never seen what it's like once they are dropped off. You receive a photo or two of them and a report card. No webcam. The portal to make reservations and buy passes is also confusing and cumbersome. They also don't take calls now and all communication is via email to a generic email. Sometimes it's just good to be able to talk to someone. They will also not hesitate to use a bark collar on your fur baby if they think it's necessary. If you're looking for a warm and fuzzy customer facing experience, this isn't it. There isn't a reception. You pass your dog to someone at the gate. They hand over you dog through the gate when you pickup. Location is off an extremely busy road. When you leave the facility, you'd better step on the gas as the traffic coming down the hill is usually is at least 70 miles an hour. I hope this helps others make an informed decision about this establishment.

    K9 Academics - pet_training - Updated August 2026

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