The service from Brian and his team was fantastic. They turned up on time, did a great job and left…read morewith no mess for me to clean. Wonderfull service from a great company, give them a try !!

Internal house doors badly fitted by this mob,wobly handles,screws missing from hinges as they seem…read moreto think you only need one in top and one in bottom,doors cut incorrect.A very rushed and messy job and all clear up left to us at the end,some doors didnt even shut properly and they seem to take advantage of your ignorance of the trade especially if you are a woman,charming! eh dont think so!

This little gem was here for about two years before i even noticed it existed. Motherwell isn't…read moreexactly a Mecca of shopping excitement, but this little place is a welcome addition to an otherwise uninspiring experience. I went in one day looking for a card when i happened to be passing. It is down next to a sunbed shop, a housing office and a pub so i imagine it doesn't get too much passing trade. It is so cut inside; bright, white and airy and smelling of all the gorgeous goodies on the shelves. I spotted loads of things i liked. Cute little teapots, Arran Aromatic style toiletries, wicker baskets, glittery gift tags and a gorgeous wee range of baby things. There are a few really unusual wedding gift ideas and other gifts for all occasions including birthdays, christenings and engagements. I bought a friend's baby a little ceramic letter 'J' for his bedroom door, adorned with a cute mouse in a Green jumper and she loved it. It was a really unusual thing to find! I also ordered a handmade ceramic glittery name plaque for a little girls first birthday, which i had personalised and ready for me to collect in two weeks. They even have a Yankee Candle stand, which i adore! The staff are lovely, inviting and very helpful and they always seem to have time to chat. This is a mother-daughter business and their passion for the place really shines through. Lovely little shop perfect for all occasions, and Motherwell's saving grace! Gorgeous gifts

Should have a option for -10 stars . I ordered 12 blinds for my new home. And only 2 of them are…read moreactually fit for purpose. I understand that mistakes happen. If it had been 1 blind with issues then fair enough. But 10 it's pathetic. I have had to call you back about 20 times and still not even a sorry. Your customer service is nil. Have been asking for weeks for a manager to call me back. And still I am waiting. The blinds got fitted in October and it's now January. Thankfully I paid by credit card and visa are going to return my money. Be warned do not give these guys a penny. They do not call you back when you complain.

Returning customer, ordered three blinds. First one fitted but then caused two large holes in…read moreplaster attempting to fix plastic holder. Thereafter tried to install screw into plastic trunking with wiring behind! Second blind behind door installed so that it cannot be raised up fully. Third blind, small bathroom roller, not installed as despite correct measurements they sent the wrong one. After a week and promises would hear several days ago, still nothing.

I used to pop into B&Q Everytime I needed something for a spot of DIY in the house, however this…read morehas changed as I've become more disheartened with the store and staff. Our most recent visit was because we needed to visit to pick up a Nest electonic thermostat as a courier had failed to deliver the item direct from Nest. Before attending B&Q we made sure that they had Nest in the store (after past visits where things were in stock but held on the top of the shelving, making it inaccessible during store hours). We were informed that it was in stock in row 22. On attending there was no sign of it at row 22, a quick look showed other thermostats on row 23, but no Nest !! (plenty of holders to put the Nest into). After tracking down staff and waiting a short while to get someone to attend they couldn't track it down either. A quick check on their systems indicated that they didn't have it in stock at all, another wasted trip and a waste of time we could have used to get the item from somewhere else (which is what we ultimately had to do). I have failed to have a good visit to this store in the last few years and it's put me off the B&Q brand altogether.

Large DIY warehouse with just about all your needs under one roof... From wallpaper to sinks!! And…read morea garden centre too for your outdoor needs

Nightmare Dunelm st rude and staff that lie first told to go to another store tried to order on…read moreline error said email back never did rang again said error on site said only do sofa in mink ordered it bill cream cancelled it straight away said they cancelled it next thing 3 hours later delivering tommorow rang again still say delivering 5 days hold on to your money now can't cancel till they deliver and send back this sofa cost me £470 same sofa same brand £280 Wilco avoid Dunelm they actually claim profile on Trustpilot but customers can't review

This shop has all sorts of soft furnishings and more. It sells bedding, curtains, cushions, curtain…read morepoles, material and has a section upstairs for homeware like dishes and pots and pans. The stock is extensive and there seems to be something there to suit everyone's taste. The fabric section is marvellous, it has a great selection and saves you from having to make a costly and time consuming trip to town. The store is located on a local trading estate and is handy to get to by car. Public transport is not so good though which is a downside. There is ample car parking space and they have a ramp for disabled access. There is a cafe onsite. Worth a visit.