I spoke to Dave over the phone who is the owner asking many questions to confirm the information I…read morereviewed on the Internet. He was responsive and knowledgeable and capable of answering our questions providing a quality product, plus he is the factory representative. He is on the west side of US 1 immediately south of the general dollar store. The store was meticulously clean and in order. I'm very impressed and happy to have been able to buy local exactly what I wanted. Something that was out of stock on several on line and the factory store.

This is the place to go for ALL your vacuum needs. Well, it's at-least where I go in my small town…read moreof Edgewater. This store has been around for a long time. They have changed locations a few times but the quality has always been top notch. Whether you have a broken vacuum, missing part or need bag refills, they got your back. I've gone several times this past year alone and they always know how to fix my problem or order the parts I need. The customer service is amazing in here! They truly couldn't be any nicer! Overall if you have vacuum or sewing needs, look no further!

This man is a thief. He pretended he knew what was wrong with our fridge. He had me write a…read morepersonal check to him for the part. After he left our fridge was flooded...took hours to clean up. He made multiple apps to come back and missed them. When he finally came back it was the wrong part. We ended up calling Samsung and got the fridge fixed in no time. Ronnie refunded HALF the cost of the part after AT LEAST 5 requests starting over a month ago and is refusing the rest. We'll yesterday he said he'd pay but has not. He claims that's his trip fee (not what his receipt shows). And since when do you pay $140 for someone to misdiagnose and further break appliances? Update: we did get our refund but we have reported this to FDACS and also scam tracking on BBB.

Our Splendide Washer/Dryer, on our boat, a Model WDC7100XC, started making noise on Feburary 13,…read more2025. We called OTW Services 911 and the man came that same day, looked at the washer we'd removed from its space and, after spinning the tank a half a turn, said he knew what was wrong. He said the labor would be $200.00 and the replacement bearing kit would run $280.00 and he'd have the parts in a couple of days. He then said he'd need the $280.00 before he could order the parts, so we paid him the $280.00. The parts have never arrived and the repairs have never been done. It has taken until today, May 14, 2025, and a huge amount of calls and excuses, to get a refund of $225.00. The excuse being that the original trip to our boat cost the difference. If you want to donate some monies to this company and not be bothered by service, this is the company to hire to do your repairs.

We had two appliances that were causing us problems; a dishwasher that would not start, and a dryer…read morethat wouldn't spin. After a number of neighborhood recommendations, we got Tyler to come out to assess and fix our appliances. He was great at follow-up both setting up an appointment and correcting the issues for a reasonable cost. His manner was both friendly and assuring and we are happy with the service he provided.

I called 4 places in NSB to clean my frig coils. 2 never called back, the other quickly (John's )…read morenope we don't do that. Stewarts was out the next day getting it done. Very happy and will use them again!

So happy to get a quick appointment. Kenny was so kind and helpful explaining the problem to me…read more Highly recommend.

K&K has always been fair and handled my problems in a timely manne. You can tell Kenny takes…read morepride in what he does and is very thorough. I strongly recommend him.

Best appliance guy. Professional, knowledgeable. Use Geno for my rental properties with complete…read moreconfidence.

I am SO incredibly happy that I called Geno's Appliance Repair! Our GE French Door fridge went…read moredown! Jay showed up, diagnosed the problem, and ordered the part. Two days later, our fridge works great!! They saved us so much money!! Super professional too! I really cannot recommend them enough!

website touts all kinds of ice makers repaired, residetial and commercial, called to get service on…read moreour Whirlpool under-counter ice machine, person had to check with tech and call me back, left a message advising that they do not service them...huh? seems some false advertising they did say if I ever need help with anything else call them, uh-NO, website is full of flaws and now false advertising

Talk about scumbags and garbage service. January 26th my rental company called in to have my stove…read morefix basically a month ago. Zero phone calls, no type of follow up communication. At some point they just forgot about my service. Parts was never order. Strongly suggest anyone using this company to go somewhere else.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

We had a Kenmore refrigerator that was still working but making a very loud buzzing noise…read moreintermittently for months. We finally decided to do something about it. We had to pay a $20 service fee just to get them to come out -- not too bad. Had the appointment scheduled for a Saturday (no extra charge). Unfortunately, the power went out 15 minutes before Brian arrived so nothing could be done. Rescheduled for next Tuesday and did not have to pay another service fee. Turned out the noise was from a compressor vibrating against some other metal. Brian put a rubber buffer between the two and the problem was solved. They have a 90 day warranty on labor, but we are on day 3 and the noise has not returned. Paid a little over $200 - didn't have to pay for an expensive part, and we can now get some sleep!

Our ice maker quit working in our 5-year-old Bosch refrigerator. Hartman's 1st tech noticed the…read morefreezer wasn't cooling enough, but replaced the ice maker, which afterwards did not work either. They sent another tech out, Brian, who took everything apart and cleared a big ice chunk blocking the fan that cools the freezer. Removed that, re-installed the old ice maker, gave us a refund for the new ice maker he took out and WE HAVE ICE AGAIN!! + a freezer that works. He stopped by again today because the door to the freezer wasn't closing properly, so has fixed that. THANK YOU BRIAN‼ Will definitely call Hartman's again. From the office to both technicians that came, everyone is extremely professional and took great care of us so that we didn't have to buy a new refrigerator. Repair endedup costing us about $180, which was more than fair with 4 service visits.