We just moved to the island and needed help with our pool which had an algae bloom after the rains…read more Leo and Mercedes are fantastic to work with. Leo came by on Saturday and treated the pool. It was back in great shape within a day. We signed up for a weekly service. Leo is doing a great job and shares updates weekly after he services our pool. I would highly recommend Splendor Pool Services.

We hired them. Paid them up front. They were a "NO-SHOW" for their first service. No phone call, no…read moretext message, nothing. We're looking for yet another new service provider that will actually show up.

Mo is knowledgeable and affordable compared to other pool services in Corpus Christi, would…read moredefinitely recommend!

Mgr Mo comes across very knowledgeable and seems sincere about the service he provides. He sells…read morethe service he provides extremely well. My pool was having concrete and stone repair work done and needed chemicals and a good cleaning. We agreed verbally that he would provide weekly service every Wednesday for $55 + chemicals. On 4/18 I gave him a check of $232.74 for getting my pool scrubbed, shocked and back to normal. I went out of town and returned a week later to find my pool in the condition of the above photo. I asked him why he did not service my pool as we had agreed and he responded because I did not sign the contract he emailed me. I paid this Mo person trusting in his word.

HE TOOK MY MONEY AND RAN!! He sent an invoice, I paid it, he claimed he would be there the…read morefollowing afternoon and never showed up. I called and he said his guys got too busy but that he'd be there the next day at 8 am. He did not show up, did not answer the phone when I called, and it took four texts in addition to the phone call for him to reply back that the tech is coming "today." DO NOT USE!!

From the owner: This pool business is focused on providing high-quality pool services to your customers, including…read morepool maintenance, repair, and installation. We take pride in our work and strive to provide exceptional customer service to all of our clients. One of your key strengths is your speed. We understand that our customers have busy lives and don't have time to wait around for pool repairs or maintenance to be completed. That's why we make it a priority to work quickly and efficiently without sacrificing quality. In addition to your speed, we also place a strong emphasis on customer service. We believe that building strong relationships with customers is key to the success of our business. Our team always goes above and beyond to ensure that our customers are satisfied with the work and that their needs are being met. Customers appreciate our dedication to speed and customer service. They know that they can rely on you to get the job done quickly and efficiently, without sacrificing quality. This has helped us build a loyal customer base and establish a strong reputation in the community.

Is going to go out of his way to help me set up my first ever hot tub since I don't know what I'm…read moredoing chemical wise. He is even going to supply the chemicals needed for 1st time use. I'm m still awaiting his quote, but he seems very professional , courteous, and honest

Well, he came to my house to give me an estimate and he quoted me a high price for being the…read moremaintenance man for the pool. And at first I said no but then he moved the price down to $200 a month so I went ahead and went with him. He was always nice, diligent always there on time, etc., but unfortunately after a while cause I had him for a little over a year working at my house on my pool, he began to slack off, and it wasn't locking the gate back like it needed to be, and one of the last straws was the fact that I went through my bank statements, one day and found that well my bank would did the wrong thing by letting this pass, but they let the same check with the same check number, etc., etc. that I gave to him as a monthly payment for his service, go through twice. I went to the bank and I had a word with them and then they came back and said well we shouldn't let it go through twice but at the most he's very dishonest and I didn't wanna believe that of him and I said how so? And they said because it was investigated and it showed that he deposited it electronically at one facility and then went to another facility a few days later and deposited it in person. I had a talk with him and he was apologetic and trying to tell me it was an accident and I'll give him the benefit of the doubt because I had never had any problems with him otherwise I always felt he was honest. But then the very last few times he came well especially the last time he came he said he put in chlorine in my pool etc. etc. and I was planning to probably interview other guys to replace him and he said you know everything was working well. Well, when he had come that morning that very afternoon I had a new guy I was interviewing. When I interviewed him, he tested the order and he says there's not a drop of chlorine in this pool. And then he said he walked up and because my pool is the saltwater pool, he said look at that salt cell converter. It's totally clogged and full of junk and I looked at it and I said yes, it is. Then he showed me the box on the wall that controls the electronics that goes to the salt cell converter and he says this box of this electronics inside this box is not working. And then he looked down and he says look at this electrical wire that goes from these box on the wall down to the salt cell converter it has been cut in half. Well, I couldn't blame the cutting in half of the wire on Brad because I'm sure I did that probably a week or so before he even came to service to pull the next time. But I would've expected him to have found it. And also know that the salt cell converter was not working and so on the fact that this new guy found that there was no chlorine in the pool when he told me he had just put chlorine in that morning, and that the converter was working and so on and so forth That just kind of made me realize that he and I had probably finished our course together is him being my pool maintenance guy. I just went ahead and had a talk with him on the phone, but he kept telling me that it was there was chlorine. He put chlorine in it that morning and the wire wasn't cut and the salt so converter was working that morning. He was there and I just don't know how the line would've magically gotten cut from that morning to two in the afternoon when that other guy came and nobody else can come in my backyard cause the gates are usually locked or are locked And you know how could it magically have gotten cut and I just sure I did it before he ever came to service the pool at least a week before that and I just didn't realize I had cut it, but he did not realize that it wasn't working and he should've been on top of things and known that it wasn't working And You know things like this that just let me to not. I don't want to think he's dishonest, but I just let me to believe that I better find somebody new and I have. I have a great man now very honest and he doesn't charge me anywhere near what Brad was charging and he does a great job. So unfortunately, I'm sorry. I had to let Brad go, but hopefully he'll clean up his act and do well with other people again I don't want to believe the worst in him that he's dishonest, but all of the evidence kind of pointed that way. So use your own discretion if you want to hire him. He is a nice man, And doesn't seem to do his work diligently and everything but these other things that happen we're just too much.