Employee Jessica lies to your face sneaks membership renewals where you cannot refund, went to the…read morestore with a receipt to get exchange and refund of item. She flat out lied and refused to accept a refund with receipt.. highly recommend going to anywhere, but here also called the complaint with corporate and said they have a history with her lying confused why you would hire and continued to hire someone who lies and sneaks charges on customer. Again, her name is Jessica.

What a horrible day. The staff is extremely rude. Came in with my 4yo because I had promised him…read morethat he could pick something from the store. I was kicked out with my 4yo by the store attendant. My son is crying and I never felt so humiliated. I don't have words to describe how terrible is this store. To anyone reading this, don't go to this place, unless you want to have a rude attendant expelling you from the store with your child crying. I`ll never set foot in any GameStop ever again and I recommend you do the same. Buy games and toys somewhere else.

HUGE used book store and well worth the drive!…read more Their trade in process was really straightforward - when you walk in there's a trade in counter where they ask you to put your books into bins. I had one large bag that I sorted between two bins, one for books and the other for single issue comics and DVDs/non-books. About 45 minutes later I got a text that my trade-in was ready. I came back to the same counter after browsing the store and they offered me in-store credit or a lower amount in cash. They also returned the items they didn't want and I had the option to take them with me or leave them as a donation. I think it was a fair deal for what I donated, and I opted for the in-store credit. The store has a great mix of used books, dvds, comics, vinyl, and more that's pretty well organized. I will say there's a fair amount of duplicates of certain titles and it was interesting that some were priced higher than others - so check all the labels! In general the prices were reasonable with a few exceptions - I saw a really worn copy of a new hardback that they were selling for the list price ($35!) even though it had been out long enough that other books sellers were discounting it already. But then I also got a box set of dvds for $10 and a bunch of kids books for $0.50-2.00. It was easy to spend that in-store credit!

I have been shopping at this store for years now, unfortunately todays trip will be my last. Mckays…read morehas always had inaccurate pricing, but today they were so bad that I almost thought I was dreaming. Tell me why I saw Star Wars the Clone Wars: Lightsaber Duels for $18... Currently this game goes for $3.67 on pricecharting, heck when it game out in 2008 its peak was only a measly $5. Multiple gbc/gba shovelware games all overmarket, by around 10 dollars as well. In general the amount of 3-5 dollar games that they are trying to pass off as 15 - 20 dollar games is dis gracefully disgusting. The point of traveling to these stores are to get the good deals. All of the inventory they have are traded in for or donated so it makes NO sense! It seems that the employees make guesses when it comes to prices, that or they are being told to overprice by upper management. By the gaming section there was a sign that claimed that all of the consoles and equipment is tested beforehand by "gamers with over 30 years of experience" whatever that means. I got an Xbox One Kinect from them back in December, and worked normally. A couple days later I wanted to try using its mic functionality, was not functioning. So it was never fully tested by "gamers with over 30 years of experience" lol. The worst part is that they give you a 3 day warranty... it's not like people have kids, jobs, or other commitments I guess. The media (dvds and blu rays) were also overpriced per usual. Usually only by 5-10 bucks. My main discrepancy today was that I saw multiple dvds and blu rays with dirt and filth smattered on the covers. Your telling me that they have the audacity to up charge, and still refuse to even spend 10 seconds wiping the cover with a lysol wipe? Is it that hard to do? Disgusting! I can't speak on their book pricing as I am not well versed but pretty much everything else is overpriced in this store. It really sucks because these type of stores are supposed to be for lower income families who can't buy new. And instead is being treated like a greedy gaming convention booth. I genuinely feel bad for kids nowadays who want to start growing a small gaming collection post pandemic. With greedy "thrift" stores like this, even the shovel ware games are off-limits.

While on this trip, even though it was meant to be a trip to buy birthday gifts, I ended up coming…read morein here to come here to pick up something for myself. I have been bored with the games I currently have for my Switch and wanted to see what they had to offer. The store was set up how it usually is for a GameStop. I made my way to the back and started to browse the games and looked at some titles before selecting two. They were previously owned games, but that is fine by me. Cheaper price and all. Going to the counter with my selection and I handed them over to the employee and a few short moments later I was being rung up. I wasn't aware of this, but I had a rewards coupon and decided to use it. Making my grand total a bit less than it was.

5/24/21 Upon arriving at this store, I overheard an…read moreassociate talking to some one on the phone. From the sounds of the conversation, the person on the other end of the phone was trying to scam the associate. It didn't seem to work. A pleasant conversation came out of this scam call with the associate. We ended up getting some information on a game my wife was looking for. The associate knew his products. This store is limited to how many people can go inside the store, because of the Coronavirus Pandemic. Still, if you come here for a game, a gaming system or information, you can be sure the associates here can help you.

4/25/21 Another place with no hello greetings or may I help…read moreyou. I looked around, but didn't see anything that caught my eye. I was thinking about finding something, but after waking buy two times without being asked if I need help, I was about to head out when a question came to mind. Turns out after talking to the staff, they are alright. They did not have the Animal Crossing cards for Hello Kitty at this store. I would expect them to be online, but I thought I would try anyways. Guess it is time for a drink...Sonic here i come.

This GameStop the people that work the floor are absolutely amazing. They are super friendly and…read morehelpful. I've gone in here a couple times with no idea and they've been great help. I would highly recommend this GameStop to anyone.

I had some damage to occur to my Washburn dreadnaught. I had an estimate of $160 from the Guitar…read moreCenter. I thought that was a little high so I took it here. Sean Gotkin was very helpful, he told me they had an agreement with a local Luthier who could look at it and provide an estimate. The esitmate came back at $120 so I asked them to go ahead and do the work. It took a little longer to repair than they had committed to. When I went to pick it up, he charged me $100. That's what I call service! Why go to a franchise store when you have a local shop who does quality work with a local craftsman? Support your local business!

Lots going for this store: real musicians work there, great advice / service, good selection of…read moreguitars, ukes, accessories, lessons, school band rentals and an amazing array of sheet music. Also unique for the music stores in the area: lots of in-store events like jams (Friday nights) and concerts. And bonus: you can feel good about supporting small business, instead of G**tar C***er or online mega-stores. (Yes, I'm an actual customer...)

Beautiful new store - definitely feels smaller than the former location, but still very well…read morestocked with books! Only downside that I'll point out is that there is no longer a Starbucks (& sitting area)!!! I'll miss that so much.

The new Barnes & Noble Bookstore in Manassas opened yesterday (Oct. 17, 2024)!…read more It's located in the Bull Run Plaza retail complex. Upon entering, I immediately noticed that this location - while spacious - does appear to be smaller than the previous Manassas location. The store feels fresh and brightly lit, and of course - well stocked. Besides books - there are puzzles, games, Legos, calendars, vinyl albums, and an assortment of gift. Pretty cool bookstore! I will be back! #BarnesAndNoble

Our party began when the driver of the Games2U truck backed into my sister-in-laws Jeep scratching…read moreher front bumper. During the course of the 2 hour even, the Game Coach spent the majority of time on his phone or playing games himself. The external games systems were unplayable because the overhang was crooked and therefore even our 7 years old children struggled to have room underneath to play the WII games. There are plenty of other Game Trucks out there and would recommend looking elsewhere and not using this company. I filled out a survey after the event and sent a message to the manager - neither have promoted this company to call back about the poor experience.

Great company and wonderful management! My church reserved the game bus for a community event…read more Management was understanding and responsive when I mixed up the calendar. We will definitely use there services for our next event!!!!!!

Typical game stop store, good inventory and clean store. Service was really good, had an old game…read morestop reward card and the clerk got me a new upgraded one and took the time to explain the new card. Staff is knowledgable and helpful I'm glad to have a game stop so close to the house.

I came in as a customer conducting a trade in transaction, the employee Logan was the one working,…read morehe refused to process my transaction, mind you it was not busy at that time, there were no other customers just the employee and I, so its not like he was overwhelmed. If that had been the case i would have understood and came back, he told me to come back later in the day to do the transaction, being as this location is 30 minutes from my house that's not​ easy to do. The whole incident lead to the employee calling the police unjustifiably. I was more than courteous and polite until he tried telling me to leave because he didn't feel like doing it. This is unacceptable and downright despicable