I recently enrolled my two kids in a swimming class at K&K, and I must say, it was an absolute nightmare. I cannot emphasize enough how terrible our experience was.
First and foremost, the instructors had absolutely no idea how to teach kids. It was clear from the very beginning that they were unqualified and unprofessional in dealing with children. They lacked the patience, the understanding, and the skills needed to effectively teach young learners. It was like they were just going through the motions without any consideration for the unique needs of kids in a swimming class.
The classes were scheduled back-to-back with no break for the instructors in between. This meant that the so-called "30-minute" class my kids were supposed to receive was, in reality, only about 20 minutes of instruction. Yet, we were expected to pay for the full 30 minutes per child. This blatant misrepresentation of class time left us feeling cheated and deceived for both of our children.
To make matters worse, there were numerous unexpected and late class cancellations by the instructors. They would cancel just 2 hours before the scheduled class, leaving my kids disappointed and me scrambling to make alternative arrangements. There were no substitute teachers available, and they offered no makeup classes. Instead, they insisted on giving me "credits" for the missed classes, which were essentially worthless, as there was a high likelihood of them being canceled again in the future. 3 out of 4 classes were canceled!
Overall, my experience with this swimming class for my two kids was a complete waste of both time and money. The instructors' lack of ability to teach children, the shortchanged class time, and the constant cancellations made it an extremely frustrating and disappointing experience. Save your money and find a reputable swimming class elsewhere for your kids. read more
