Ken is so thorough . Always on time and reliable for what our needs are regarding the upkeep for all of our vehicles. No frills and gets the job done in a costly efficient manner. We have been going to his shop for any maintenance and care. We are happy with how our cars hve been running for years! read more

It's been 6 years (well, 5 days short of that) since I wrote my last glowing report on K&K Auto Service. If I were a musician I'd be writing a song: "Still Fantastic After All These Years!" Ken knows cars. He does a great job. He always looks at the whole car and gives me a report on what's fine as well as what might need attention or what I can do to help keep the car and its parts in good shape. read more

Ken is the most honest mechanic in the Bay Area. Great service and very knowledgeable in all types of cars. Especially in German cars. Great guy! read more

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Ken is amazing! Extremely knowledgeable, efficient, and honest! Super kind and very affordable honest pricing. I trust him 100%.

KK is the best mechanic I can ever imagined! He's kind, patience, always think of client first. I came in for patch my flat tires, but when he noticed that I have some other parts missing and needs to replace, he even helped me to call the dealership to order the parts. He didn't have to do it but he did! I would highly recommend KK to anyone to my friends and family! A true neighborhood mechanic that you can trust! read more

Honest, friendly, experienced mechanic. My go to since the day I moved to Belmont. Worked on every single car that I've owned. From oil change, tire repair, to replacement of a stolen catalytic converter read more

This is the best car service I've ever experienced. Ken is honest and personable. He always remembers me and my car. I have a 2008 BMW that I *LOVE* and can't part with, and he's kept it in tip top shape for years. I highly recommend him for repairs and maintenance. They will never sell you something you don't need. Always focused on serving the customer, and keeping your car running smoothly. read more

Ken is honest, straightforward and responsive, I've appreciated all his advice and service over the years

I have been taking my Accord to K & K for about 4 years. I have also taken the same car to other places in the meantime (for example, to Primo Honda for recalls, and oil change at the same time). So I have been able to compare the service at K & K with others. K & K is one of those few shops were the service level is above that of dealerships (which generally do good quality work). When I have taken the car to other mechanics, none noticed any issues with past work done at K & K. Cost is roughly 30% lower than dealerships and you get more personal attention at K & K. He is not rushing to finish work on my car to get to the next car. I feel that he has done a thorough inspection and repair. He explains the work done thoroughly and retains the replaced parts to show me what the problem was. Sometimes while doing major service, he finds some minor issues and fixes them without extra charge. He seems honest and frank. For example, he told me that if I am only driving locally then it is not as important to replace the old radiator hoses, but for long distance travel highly recommended it to avoid getting stranded. Services I had done at K & K over the years (it's an old car): Replace transmission fluid, coolant, brake fluid, radiator hoses, drive belt, front compliance bushings, idle control valve, spark plugs, etc. read more

I wouldn't trust any other mechanic but Ken. He is very knowledgeable and patient when explaining the problem and his solution to fixing the problem. His prices are very reasonable. read more

I was looking for help to fix the tire pressure issue in my car and the lovely gentleman at KK helped me on New Year's Eve. Did my oil change for a reasonable price. And a bunch of other minor issues in my car he addressed without charging (eg fixing a screw in my bumper). Really appreciated his honesty, helpful suggestions and positive energy. I'll definitely be back and can't recommend this place enough read more

Ken is honest, fair, and has a lot of integrity. I had a great experience with him and my Subaru and I am very grateful to have had him work on it! When it comes to mechanics, it can be hard to find someone who is honest and won't take advantage. Ken is not only honest, but has excellent work ethic and will thoroughly explain everything to you. He picked up on things that 2 other mechanics before him did not notice, and urged me to call the manufacturer to get a replacement rather than charging me for it. Thank you Ken for the excellent service, very detailed job and very honest prices! read more

Took my grandma's car that I've inherited into K&K Auto. Needed to get a smog check done. Noticed that, on Yelp, Ken had the best prices for a smog check. However, since he had so many other cars to work on, he wasn't able to do it right then and there. If you are in a rush, this may not be the place for you? I live close by and had the day off, so I just walked home. When I came back, he shared with me some things the car need to get done. And on top of that he helped fix the headlamp that was messed up from an accident my grandma was in. That was an extra star in my book. He went above and beyond. Think the grand total of the smog with DMV fee was $38? read more

I originally came down here with a friend who came to check if there were any problems with her car. This is where I met Ken, who took the time to stop what he was doing to run a quick and thorough inspection for her, and even topped off her car with oil, and brake fluids free of charge. She was on her way. Seeing the great and honest service from Ken, I've decided to stop by with my vehicles when it started showing symptoms more than 2-3 months after meeting him. To my surprise, he remembered my name, lifted my car and diagnosed the area of issue free of charge and was honest about how much I would expect to pay for replacements. After the diagnostics he wouldn't accept my money after over half an hour of diagnostics, so I ended up getting him some chinese food, haha. Came back with a newer car that had stability issues, and Ken found the issue within minutes of lifting it up. The wheel was wobbly, and the part was the lower control arm. He recommended me that I order it online for a better price, and that's what I did. Came in a week later with the piece, he lifted the car up and begun his work. I decided to go to Wendy's for fast food 5 blocks away, came back, and he's already putting the wheel back in! Charged me a good price for labor, and my car felt so much safer! Ken surely knows what he is doing and does a good job at it. Called me few days later to make sure everything was good, and to see if I was still having symptoms. It's a shame that it's so hard to find this business here by searching 'kk auto service' on yelp since it's moved here to Belmont from the city, I hope yelp fixes that bug. Ken sure deserves more customers, he's very honest and really cares about his customers and the cars he works with. His wife Michelle is also a very nice lady so you'd feel at home whenever you're at KK auto service. Update: Ken also referred me to a tire shop when I needed tires, and I happened to save $400 amongst competitors. I got the tires replaced with my brand choice, on the same day. Firestone, Costco, Wheel Works and Big-Ol-Tires were unable to do the same-day service, nor get me that price. I'm definitely coming back. Honest, friendly, reliable, fast, convenient, 5-star service at K&K Auto Service, Thanks Ken! read more

I still bring my vehicles to K&K. I tried local shops, found them to be expensive and not always competent. Ken's priority is to do only what needs to be done, do it right and at a fair price. He's not going to charge you for something you don't need and he's not going to try and sell you something you don't need. He's going to look at you funny if you tell him you want something done that doesn't need to be done. He will perform only necessary services and stand behind his work. Even though it sometimes takes me an hour and a half to get there and sometimes more than two hours to get home, I know it's ALWAYS time and $ well spent. read more

I took my Camry Hybrid to K&K Auto Serivice for the first time. Ken performed major routine maintenance. He was really nice, has reasonable rates, and didnt recommend anything I didn't need (another shop recommended a fuel system flush without either having seen my car before, or me describing any symptoms/circumstances under which this service would make sense). I've recommended him several times and plan on taking my car here as long as I'm local. read more

I have gone back here time and time again and K & K are always so professional, pleasant and honest. They genuinely care about service and honesty! So rare with auto mechanics! Ken is willing to give great advice and has a pretty fast turn-around time. Prices are extremely reasonable. I used to go to the Mazda Burlingame dealer and found them to be friendly but crowded as heck. Love this place, and since I live in San Jose now, I'm genuinely sad to not be as close by anymore. read more

Ken Kwan, the owner of K & K Auto Service, and his wife, Michelle, are two of the kindest, most generous people. Ken is also one of the best auto mechanics in the Bay Area, providing quality service at a reasonable price. On Thursday, April 18th, my car was broken into when I was parked in front of California Pizza Kitchen in Santa Clara. When I called my insurance company, they couldn't get my car into their preferred glass provider until early May. I decided to call Ken for a referral and he immediately said "I can do that for you." He ordered the glass on Friday and, while we were waiting for it to come in, Ken constructed a temporary window so I could continue driving my car. Thank you, Ken and Michelle. You are awesome! read more

This is yet another update. The water pump on my car failed Friday evening (just before a holiday weekend!), and Ken not only replaced it, but he did a lot of other scheduled or deferred repairs and maintenance, all in a few days. Ken is a super-nice guy, he's honest (Important!), he gives good advice, and he looks out for his customers. And, of course, he's a very skilled mechanic. I give him my highest recommendation. read more

Just got a major tune up (timing belt) on my Subaru by Ken. The car run super smooth now and I really like how knowledgeable and honest he is. Highly recommend. read more

K&K is honest, reliable and skilled. I have been bringing my 3 cars (European and Japanese) here for 5+ years. He can also program car key fobs. read more

Ken used to be my mechanic when he had a shop out here in S.F. Before Ken I used to go to my Toyota dealer and bounce around from different mechanic shops. Then Ken was referred to me by a coworker. He is the most honest mechanic I have ever known. Does great work and always at a good price. Also gives great advice on how to keep your car running well without spending loads of money. He is one of the few mechanics that understand that if you are honest and do great work then people will continue to use you and refer you to others. Unfortunately for me Ken is no longer in S.F. Lucky for you all in Palo Alto though. I do miss him out here. His old coworker Kwan is still here in S.F. and has his own Shop, so I go to Kwan now. He is also like Ken, kind, honest, and does great work. read more

Ken has been taking care of my Honda Civic with 150,000 miles on it for almost 3 years. The car runs great with minimal maintenance costs. I am a happy customer and recommend K and K to anyone. Here are a couple of examples of K&K's great service: 1) Had a broken temperature control knob on my dash. New dash from Honda costs $500. Ken could have just sent for the expensive new part and called it a day. But instead of going for the new dash, Ken spent a good part of the day tinkering with mine and taking it apart, and actually fixed it!! 2) Ken would never do a service he doesn't think is needed. I kept asking him about squeaky brakes. But he told me this was normal for brakes that are not Honda brand and said I did not need to replace them. The car still brakes just fine and the squeaking has gone away. I started taking my wife's car to K and K and have been recommending it to all my co-workers since my office is near by. read more

An honest mechanic is like a rare natural phenomenon. When you find one, at first you can't believe it, then you are mesmerized and can't stop smiling! That is how I felt after speaking with Ken. He is one of those people that understands that some of us folks are under tight budgets and cannot spend hundreds of dollars on unnecessary repairs or mind boggling dealership prices! My experience with Ken and K & K Auto was nothing short of spectacular. He explained in detail what was wrong and what needed to be replaced and even pointed out a couple of things that the dealership had missed (brought in an 09 Honda Accord for rear brake inspection). He showed me all the old parts that was replaced (btw, he uses genuine OEM replacement parts!) and pointed out some important facts about the parts and the car I did not know. Performed all repairs in a timely manner and most importantly at an extremely reasonable price (almost half of what the dealership would've charged). I highly recommend K & K Auto service and will definitely bring the car back for any other repairs or service I may need. read more

First time I tried to go in I had to call 4 times before he would schedule me. Over charged me for oil change and brakes. I had to haggle him down to a still crappy price. Second time I decided to give him a shot I called and left message with receptionist who after I gave message told me to call tonight or tomorrow cause she would probably forget. I called three days later and he told me he was too busy so come in on Monday @ 9am (day of this review). I work in the city so I said I would have to take the day to do it at that time and he agreed. Well her we are on Monday morning and he "don't have time". Needless to say I have enough experience to recommend never going or trying to go here. read more

Yay for me... I found the best mechanic in town!! My car was due for 60,000 mile maintenance and I was lucky enough to find Ken on Yelp. Unfortunately, Ken did not have time to work on my car that day but he was kind enough to add oil to my car (free of charge!) to make sure nothing happened to my engine until I was able to take the care back to him few weeks later. I finally took my car in last Saturday and I was thoroughly impressed with the level of service, Ken's professionalism, and honesty. He explained what needed to be done, he advised me on how to keep my car running well, and he even stayed over an hour past closing time to finish the work. All of that for an amazingly reasonable price! Oh did I mention he vacuumed and washed my car without charging extra?? How awesome is that!! Ken's wife, Michelle, is a sweetheart! She was so pleasant and wonderful. We had a great conversation while Ken was working on my car. She was nice enough to offer to drive me home and pick me up if I did not want to wait around at the shop (I chose to stay and chat with her instead...I think I made an excellent choice!) I will be moving to San Francisco soon but I will drive back to Belmont to see Ken every time my car requires maintenance because once you find someone like Ken, you don't let go!!! read more

Ken is the best! He is honest and won't do anything that isn't needed. We take all of our cars here. He even catches things that should have been caught by other shops. read more

This is a the right place to go! Cool guy, Ken is the best mechanic i have met and he is always trying to help. As i call you my man, keep it up the great work! read more

Fast & friendly service. I been to visit Ken twice. First time he told me that my car did not need an oil change because I'm running synthetic. Second time, I bought my sister's car to him for an pool change. Just 30m and I was out. Ken is very friendly. Only been to him twice and he knows my name! :) Great service. read more

I went in just for a burnt out bulb on my car, but Ken changed it out right away and the charge was very reasonable. He was super friendly and very helpful. read more

Ken was very helpful on the phone! I'm not a customer yet but called to ask about tire rotation for a fairly new car. He not only talked me out of the tire rotation, saying don't need it till 15-20k miles, but he also educated me about synthetic oil longevity and said I don't even need an oil change yet. Very clear communicator. Very friendly, informative, and patient on the phone (esp before I had spent one cent). A+ read more

I just moved to SF and immediately something went wrong with my car so I had to take it in. I First took it into the dealer and was quoted a ridiculous amount to replace some parts, so I had to find another solution. One of our friends recommended Ken. And guess what? Ken got it all fixed within 24 hrs for about half the cost. He even replaced two other filters FREE of charge. How could you beat that? You can't! I will be coming back! If your car need overnight service, their location is convenient too if you are close to Caltrain. They are within a 5 min walk from Belmont Station. read more

Ken is very honest and very helpful! I feel like I have dollar signs on my forehead since I am a woman going to a car repair shop, but Ken always treats me with respect and helps me understand what I need to know to make good decisions about the maintenance and repairs to my cars. In the last 6 years, he has taken care of all of my different cars, including a BMW X5, Porsche 911, Toyota Tundra, and Prius. I have been very pleased with his work and I never feel taken advantage of! read more

Ken Kwan, the owner of K & K Auto Service, and his wife, Michelle, are two of the kindest, most generous people I've ever met. And, Ken is an outstanding mechanic who does quality work at reasonable prices! On Thursday evening, April 18th, 2019 my car was broken into outside California Pizza Kitchen in Santa Clara. The thieves broke the rear window on the passenger side of my 2013 Honda Fit and stole my Orvis backpack from the hatchback compartment. I spoke with my insurance company on Friday morning, April 19th, and the earliest they could get me into their preferred provider, Safelight Auto Glass, was on May 3, 2019. I called Ken to see if he could recommend someone and he said "I can do that for you." Ken had to order the window and, since it wasn't going to arrive until Monday afternoon, he created a temporary window so I could still drive my car. Ken and Michelle were a "God Send". Thank you to both of you for your kindness! I am so grateful!! read more

Fast and friendly. Ken has always been good with my cars, my boat and trailers. Unlike other repair shops, the job gets done right and nothing else goes wrong afterwards. He give free advice and he used to be in San Francisco on Potrero Ave. Great Smog place too. Inexpensive to have an oil change with your auto service, I highly recommend this place! read more

K & K Auto Service - $19.95 Smog Special - Auto Repair Near Me - San Carlos, California

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Stopped by for a smog check on my 2005 Camry and it was completed promptly and my car was fully inspected. I know my front brakes were close and they inspected the car. Brought the car back a week later for recommeded service on the brakes and steering cylinder boot and everything was completed and many extra's as well. I've never seen a mechanic care so much, not ask me to have maintenance performed I don't need. In addition he and completed work as advertised and on-time. On two visits, they have built trust that just doesn't exist. I plan to bring our new Lexus here as well. I'm a huge fan and highly recommend this shop!!!! read more

The car wasn't drivable so I had it towed and dropped off at the garage that night. Ken had to repair the transmission. Now its good as new and I did not have to wait long for the repair to be done. read more

I think every five star reviews here are well-deserved for K and K Auto Service. I used to go a different auto service in San Mateo, but on this day they were close so I tried K and K. I saw these good reviews from Yelp and decide to go there, and it was a great choice. Ken, the mechanic was at front and he was such a nice guy. I changed oil here and he checked every details of the car. He even recommended to change my tires even thought he doesn't to tires. The price was cheaper then where I used to go. I think I'll definitely come back for my next oil change and other services. read more

So somehow my gas cap went missing and I had to get a replacement ASAP. I called ken in the morning and he ordered a new one for me (very decently priced at $27). It arrived same day and I popped by after work and he was able to attach the new cap and I was out of there in 20 minutes. Amazing, I tell you. read more

I wrote this great long review about how awesome K & K Auto was, but it just didn't sound genuine. Here's what you need to know the service is great from setting an appointment to just stopping in, they are very cost effective not after your arm and leg, and Kenny will always go above and beyond to fix your vehicle. We take all our personal, and business cars here. read more